Book a hotel near Harrah's Louisiana Downs, Bossier City

"Staff was incredibly friendly and kind. Parking was easy and the suites were really nice. Major drawback right now is the construction/remodel occurring during our stay. "

"Really liked the cleanliness of the hotel. Everywhere smelled good except the casino where they were smoking. Restaurants were good but a little pricey for what we got. Everyone was helpful and very nice."

"Keep doing what you’re doing!!!"

"Amazing staff beautiful room "

"The hotel and Casino were very nice however I think they were very new still check-in took a lot longer than I believe it should. We were there for a conference, so there were a lot of of us and I believe they were understaffed in a few areas. Also the lobby bar had two bartenders one night yes they were slammed, but we are used to having a lot of us at a realtor convention however one of the bartenders had a horrible attitude demeanor, and acted as if she didn’t want to be there at all. I believe management should’ve stepped in and helped more but also this bartender at a certain time should’ve been sent home or sent to a different location in the casino that was less busy.I Someone else should’ve been pulled to replace her. I did speak to a manager and told him I understand we were a lot, but her attitude was not professional and had she tried, a little harder, we would’ve tipped her even more. More times than not I feel like these conventions are always understaffed or they don’t understand which type of clients are coming in. For future reference Realtors drink and eat a lot we are fun bunch we don’t mind waiting as long as it’s within reason, we tip well because we work hard and we play hard. Whoever is in charge of booking conferences maybe should look into who is coming so you can better staff certain areas. Obviously certain clients aren’t going to drink as much but again it was a nice stay overall, but there were some kinks to be worked out."

"The room was bad..the bed was hard as a rock ..the covers had several burn holes in it..the room was extremely noisy...left one night early because our backs were in pain."