2/10 Terrible
Crystal H.
6 may. 2023
No le gustó: Limpieza
Don’t expect what you can’t see
This was a family gathering for time with my brother who has Stage 4 cancer. The first thing that happened is we had no wash cloths. I called 30
Minutes after we checked in so 4:30. I continued to call and all they continuously said, they have been notified. I had my husband go to the store at 10 pm since we still didn’t have any. There was 11 adults and someone delivered 10 wash cloths at 4 pm the following day. I questioned why we were just now getting them and he said, he received the notification an hour before he brought them to us.
Next in the theater room. The DVD didn’t work. All the theater recliners were broken. I am not kidding this was totally unbelievable.
The hot tub didn’t work. It was nasty with leaves and stuff in it.
Leak in one of the bathroom sinks on 1st floor. This person had to go to the other bedroom for a bathroom close.
Couldn’t use fireplace because it got the TV too hot.
I called after I returned home to express my disappointment in the house amenities that were advertised yet we couldn’t enjoy. I was told this was a new listing and she had just walked thru the home Friday with the owner. A week before our booking. So the owner and representative with Vrbo knew all the issues with this house and still leased it out.
Never ever again will we stay a Vrbo property!!
I was applauded to know they chose without hesitation to rent knowing all the issues. I will never stay in a rental property with Vrbo ever again.
Crystal H.
Se hospedó 3 noches en diciembre de 2022