8/10 Good
Tom B.
Nov 15, 2023
Liked: Cleanliness
Great place to take in the gorgeous view
This is one of the hardest reviews I have done. We loved the property and location. We love Folly Beach and would rent here again. Our only issue was communication with property management regarding mold (looks like black mold) in the main bathroom ceiling. When we notified management on Sunday, we were asked if we were going to be at the property? We told them yes, so we stayed in Sunday to Monday morning. No one contacted us or stopped by. On Sunday we closed the bathroom door and did not use that bathroom the rest of our stay. Missing out on the soaker tub. We called again on Wednesday was told it was mildew and we were not at any health risk. We did ask to see the report that it was mildew but never received it. We were told that Servpro would be coming by on Thursday to take a look at the mold. The service rep told us that it was wet and had to be sent off for testing. They sprayed it with something and put a dehumidifier in the bathroom. We have rented from Vrbo many times and have been contacted before we checked in if there was anything going on at the property. We never received any notification of the mold in the bathroom at this property . Transparency and trust go hand in hand.
Tom B.
Stayed 7 nights in Nov 2023