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Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3.0 star property
Family-friendly 3-star hotel near Iowa Gold Star Military Museum

Choose dates to view prices

Photo gallery for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Indoor pool
Suite, 1 King Bed, Non Smoking, Poolside | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Lobby
Breakfast area
Bar (on property)

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
5000 Merle Hay Rd, Urbandale, IA, 50322
  • Place, Merle Hay Mall
    ‪3 min drive‬
  • Place, Jordan Creek Town Center
    ‪11 min drive‬
  • Place, Casey's Center
    ‪11 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Room amenity

Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

  • 204 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Suite, 1 King Bed, Non Smoking

  • 204 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

  • 204 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Pool View

Suite, 2 Queen Beds, Non Smoking, Pool View | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Pool View

  • 204 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

Room amenity

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

  • 204 sq ft
  • Sleeps 5
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 193 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking, Poolside

  • 204 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking, Poolside

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed) | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

  • 226 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Poolside

Suite, 1 King Bed, Non Smoking, Poolside | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Poolside

  • 247 sq ft
  • Sleeps 6
  • 1 King Bed

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About the neighborhood

Urbandale

In Urbandale .Within 6 miles (10 km) of this Urbandale hotel, you'll find Buccaneer Arena and Iowa Gold Star Military Museum. Des Moines Community Playhouse is within 6 miles (10 km) and John and Mary Pappajohn Sculpture Park is within 9 miles (15 km).

What's nearby

  • Merle Hay Mall - 3 min drive - 1.5 miles
  • Jordan Creek Town Center - 11 min drive - 11.6 miles
  • Casey's Center - 11 min drive - 9.1 miles
  • Iowa State Fairgrounds - 15 min drive - 13.4 miles
  • Iowa State University - 36 min drive - 45.7 miles

Getting around

  • Des Moines International Airport (DSM) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Casey's General Store - ‬2 min drive
  • ‪7 Brew Coffee - ‬20 min walk
  • ‪Buffalo Wild Wings - ‬19 min walk

About this property

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Family-friendly 3-star hotel near Iowa Gold Star Military Museum
Ramada Tropics Resort & Conf Center by Wyndham Des Moines offers its guests a water park, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A children's pool, a fitness center, and a vending machine are also featured at the family-friendly Ramada Tropics Resort & Conf Center by Wyndham Des Moines. Self parking is free.

This 3-star Urbandale hotel is smoke free.

  • 166 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Ramada Tropics Resort & Conf Center by Wyndham Des Moines offers 166 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Urbandale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Water park
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ramada Tropics
Ramada Tropics Des Moines
Ramada Tropics Resort
Ramada Tropics Resort Des Moines
Tropics Resort
Des Moines Ramada
Ramada Des Moines
Ramada Hotel Des Moines
Ramada Tropics Hotel Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa
Ramada Tropics Resort Moines Urbandale
Ramada Tropics Resort Moines
Ramada Tropics Moines Urbandale
Ramada Tropics Moines
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel

Frequently asked questions

How close is Ramada Tropics Resort & Conf Center by Wyndham Des Moines to the airport?

Ramada Tropics Resort & Conf Center by Wyndham Des Moines is 22.5 mi (30-min drive) away from the Des Moines International Airport (DSM) airport, the closest popular airport to the property.

How much does it cost to stay at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

As of Mar 3, 2026, prices found for a 1-night stay for 2 adults at Ramada Tropics Resort & Conf Center by Wyndham Des Moines on Mar 9, 2026 start from 83.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have an airport shuttle?

Airport shuttle services are not available at Ramada Tropics Resort & Conf Center by Wyndham Des Moines.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines offer free breakfast?

Ramada Tropics Resort & Conf Center by Wyndham Des Moines offers free breakfast on weekdays between 6:30 AM and 9 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

No, there is no casino at this hotel, but Prairie Meadows Racetrack and Casino (14-min drive) is nearby.

What time is check-in at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Check-in begins at 4:00 PM.

Is there free parking at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

This hotel offers free self parking.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a pool?

Ramada Tropics Resort & Conf Center by Wyndham Des Moines features an indoor pool and a children's pool.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a restaurant?

Yes, there is a restaurant on site.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a spa?

There are no spa services available at this hotel.

How close is Ramada Tropics Resort & Conf Center by Wyndham Des Moines to downtown Urbandale?

Ramada Tropics Resort & Conf Center by Wyndham Des Moines is 1.8 mi away from Urbandale.

Ramada Tropics Resort & Conf Center by Wyndham Des Moines Reviews

Reviews

5.6
Rating 10 - Excellent. 134 out of 736 reviews
Rating 8 - Good. 118 out of 736 reviews
Rating 6 - Okay. 141 out of 736 reviews
Rating 4 - Poor. 136 out of 736 reviews
Rating 2 - Terrible. 207 out of 736 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

Reviews

4/10 Poor

Nathan

Disliked: Staff & service, property conditions & facilities, room comfort
Overall very disappointing. They switched rooms on me. My key stopped working 3 times. The restaurant was deserted. My bathroom door latch was broken. The microwave was broken. Bathroom exhaust wasn’t running. Snow wasn’t shoveled. The television always started on the setup menu. Wi-Fi kicked me off and made me re-accept terms at least twice daily. The shower faucet leaked and the hot water wasn’t ever hot. The exterior door was ajar for 3 days straight.
Broken microwave
Seen from common hallway
Leaking shower faucet
Bathroom pocket door with broken latch
Stayed 3 nights in Nov 2025

4/10 Poor

tamara

Stayed 2 nights in Nov 2025

8/10 Good

Courtney

Liked: Staff & service
Stayed 2 nights in Nov 2025

6/10 Okay

Allison

Stayed 2 nights in Nov 2025

6/10 Okay

Levincia

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Katilyn

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Not in good condition lots of broken things
Stayed 2 nights in Nov 2025

6/10 Okay

Becky

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They did not have two room reservations upon arrival. Just one. Thank God they were able to accommodate. Water slides and hot tub not working. The staff was very friendly and they were awesome.
Stayed 2 nights in Nov 2025

2/10 Terrible

Sara

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The waterpark was a joke. 1 pool open slides down. Hot tub cold and slippery. Tv didn't work in our room.
Stayed 1 night in Nov 2025

8/10 Good

AUSTIN

Stayed 3 nights in Oct 2025

2/10 Terrible

Maria

Liked: Cleanliness
Disliked: Amenities
We couldn't use the large pool. Please specify those details on your site
Stayed 2 nights in Oct 2025

4/10 Poor

Levi

Stayed 1 night in Oct 2025

2/10 Terrible

Rebecca

No rooms were available at 4 when I tried to check in. It was a b day for my kids. Very disappointed
Stayed 1 night in Oct 2025

2/10 Terrible

Melissa

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Room need hot water, staff should not tell guest upon checking that running the water for 10 minutes before showering might get the hot water faster. And this happens a lot on Saturdays.
Stayed 1 night in Oct 2025

2/10 Terrible

Zachary

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I booked this hotel for my son’s birthday party. We arrived at the hotel around 5pm. We went to the room to change to go to the pool area. I went into the bathroom and the door was so hard to open. I had to have my son and his friends to help open it from the outside. Then we went to the pool area to enjoy our evening. There was an incident at the pool area with some kids. Parents were yelling and cursing at each other. The lifeguard on duty had no control of the situation. So, we left the area to avoid the situation. I went to the weight room to get a little workout in. Unfortunately, most of the equipment didn’t work properly. I would say this was one of the worst experiences I’ve ever had staying at a hotel.
Stayed 1 night in Oct 2025

4/10 Poor

Melissa

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
They did not have a king bed room that we reserved. So we had to have the 2 queen beds. Not happy with that. The building seemed dirty and worn. The bathroom did not feel very clean.
Stayed 1 night in Oct 2025

2/10 Terrible

Kris

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel smelled bad. The in room shower only had a half wall and no door. The water park was closed during the week and only open for 3 hours on Sunday. Would never recommend anybody stay here unless absolutely necessary.
Stayed 5 nights in Oct 2025

10/10 Excellent

Paige, Des Moines

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff. This is my second time in the last 30 days. We take the grandkids there. The front desk staff and bar staff are amazing!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Paige, Des Moines

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff there is very friendly. This is my second time in the last 30 days. We take the grandkids. I’ve never had any issue. But front desk staff and bar staff is amazing!
Stayed 1 night in Oct 2025

4/10 Poor

Myriam

Stayed 2 nights in Oct 2025

6/10 Okay

Jessica

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A lot of areas in the halls smelled like marijuana and wet dog. The person who checked us in was incredibly kind and friendly. I was nervous to go back to ask for a different room but I don’t think I could have gotten any sleep in the first one with how strong the wet dog odor was. She was very understanding and switched us to a room that smelled much more neutral. There were large water damage spots on the walls and ceiling you could tell water had leaked into the room at some point, and part of our mattress was permanently crushed making you roll to one side. We chose this hotel based on the water park and I could deal with the room as long as the kids have fun, but the large water slides were not working. My kids were a little bummed about that.
Stayed 1 night in Oct 2025

6/10 Okay

Alicia

Liked: Staff & service
Disliked: Property conditions & facilities
There is no shower door-- the floor got soaked and then was slippery. I have 2 small chicldren that slipped and fell. No room phone to call front desk. The water park was not open and the lap pool had chipped paint in the water. The carpet in the main entranced was soiled-- not a good first impression walking in. The staff were kind, courteous and helpful.
Stayed 1 night in Oct 2025

6/10 Okay

Kevin

Disliked: Staff & service
Staff seemed bothered by helping. Hotel was clean but kind of run down. Did not know the water park hours of operation until after we booked.
Stayed 1 night in Oct 2025

6/10 Okay

Stephanie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Kids pool area closed which is why we chose to stay there. Kids were not happy.
Stayed 1 night in Oct 2025

8/10 Good

Renee

Stayed 2 nights in Oct 2025

6/10 Okay

Jason

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was fine. Although a maid opened the door in the early evening the first night. Someone else opened it the next morning. The big pool is only open Friday nights and Saturdays. Hotel was probably amazing at one time. It either needs torn down or completely remodeled. It is definitely showing major signs of wear.
Stayed 2 nights in Oct 2025