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Hotel Boutique Santa Lucia

4.0 star property
Family-friendly 4-star hotel with 2 restaurants

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Photo gallery for Hotel Boutique Santa Lucia

2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Hallway
Courtyard
Hallway
42-inch LCD TV with cable channels, TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Antonio Borrero 8 44 Y Sucre, Cuenca, Azuay, 10150
  • Place, Calderon Park
    ‪2 min walk‬
  • Place, New Cathedral of Cuenca
    ‪3 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪7 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Premium bedding, down comforters, memory foam beds, in-room safe

Twin Room

9.8 out of 10
Exceptional
(8 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, memory foam beds, in-room safe

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Single Room

Premium bedding, down comforters, memory foam beds, in-room safe

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 97 sq ft
  • Sleeps 1
  • 1 Double Bed

About the neighborhood

Cuenca

City center stay.With a stay at this Downtown Cuenca hotel, you'll be steps from Calderon Park and Esqueletologia Museum. Convent of the Assumption and New Cathedral of Cuenca are also within half a mile (1 km).

What's nearby

  • Calderon Park - 2 min walk - 0.1 miles
  • New Cathedral of Cuenca - 3 min walk - 0.2 miles
  • Plaza Rotary Market - 5 min walk - 0.3 miles
  • Río Tomebamba & Calle Larga - 7 min walk - 0.4 miles
  • Alejandro Serrano Aguilar Stadium - 14 min walk - 0.8 miles

Getting around

  • Luis Cordero (Hermano Miguel) Station - 4 min walk
  • Gaspar Sangurima Tram Station - 9 min walk
  • Cuenca (CUE-Mariscal Lamar) - 5 min drive

Restaurants

  • ‪Nevius Coffee Rooftop - ‬3 min walk
  • ‪Latitud Cero Taproom - ‬2 min walk
  • ‪Negroni - ‬2 min walk
  • ‪Angelus by Tutto Freddo - ‬3 min walk
  • ‪Raymipampa - ‬2 min walk

About this property

Hotel Boutique Santa Lucia

Family-friendly 4-star hotel with 2 restaurants
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, a meeting room, and limo/town car service are available. A library, a terrace, and multilingual staff are also featured at the family-friendly Hotel Boutique Santa Lucia. An area shuttle within 4 kilometers and an airport shuttle (available 24 hours) are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Cuenca hotel.

  • 1 building
  • 20 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 1856
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
Hotel Boutique Santa Lucia offers 20 accommodations with washers/dryers and espresso makers. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 10 per stay)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 4 km
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired internet: USD 10 per stay (rates may vary)
  • Airport shuttle fee: USD 12 per vehicle
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 10 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in.

We should mention

  • Children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Boutique Santa Lucia
Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia
Hotel Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Cuenca
Boutique Santa Lucia Cuenca
Boutique Santa Lucia
Hotel Hotel Boutique Santa Lucia Cuenca
Cuenca Hotel Boutique Santa Lucia Hotel
Hotel Hotel Boutique Santa Lucia
Boutique Santa Lucia Cuenca
Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Hotel
Hotel Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Hotel Cuenca

Frequently asked questions

How close is Hotel Boutique Santa Lucia to the airport?

Hotel Boutique Santa Lucia is 1.7 mi (5-min drive) away from the Cuenca (CUE-Mariscal Lamar) airport, the closest popular airport to the property.

Does Hotel Boutique Santa Lucia have an airport shuttle?

Hotel Boutique Santa Lucia offers an airport shuttle 24 hours a day, on request, for a charge of USD 12 per vehicle.

Does Hotel Boutique Santa Lucia offer free breakfast?

Hotel Boutique Santa Lucia offers free cooked-to-order breakfast every day from 6:30 AM to 11 AM.

Is there a casino at Hotel Boutique Santa Lucia?

No, there is no casino at this hotel.

What time is check-in at Hotel Boutique Santa Lucia?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Hotel Boutique Santa Lucia?

This hotel offers free self parking and valet parking.

Does Hotel Boutique Santa Lucia have a pool?

Hotel Boutique Santa Lucia does not have a pool.

Does Hotel Boutique Santa Lucia have a restaurant?

There are 2 onsite restaurants, offering options like Italian cuisine, garden views, and happy hour.

Does Hotel Boutique Santa Lucia have a spa?

There are no spa services available at this hotel.

How close is Hotel Boutique Santa Lucia to downtown Cuenca?

Hotel Boutique Santa Lucia is 0.2 mi away from Cuenca.

Hotel Boutique Santa Lucia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 240 out of 370 reviews
Rating 8 - Good. 96 out of 370 reviews
Rating 6 - Okay. 22 out of 370 reviews
Rating 4 - Poor. 6 out of 370 reviews
Rating 2 - Terrible. 6 out of 370 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pablo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a espectacular hotel thanx for all guys
Stayed 2 nights in Sep 2025

8/10 Good

Juan

Business traveler
Liked: Cleanliness, staff & service
Very vintage hotel, impressive, beautiful decoration! The only issue was the noise during the nights, the wood cracks all night long when the people arrive or leave the hotel, everything else, it was amazing. Great Breakfast, great service in general
Stayed 3 nights in Sep 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed staying here, very convenient, friendly staffs, comfortable room
Stayed 3 nights in Sep 2025

10/10 Excellent

Victoria, Sandy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

6/10 Okay

gloria

Traveled with partner
Liked: Staff & service
I suggest rooms need to be update like floors, bathroom, walls, furniture.
Stayed 4 nights in Sep 2025

2/10 Terrible

Pamela Estefania

Stayed 3 nights in Sep 2025

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

CAROLINA, QUITO

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops nearby great!
Stayed 1 night in Sep 2025

8/10 Good

Pablo, Madrid

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot beverages were good
Stayed 3 nights in Aug 2025

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful establishment. The front desk attendant was extremely understanding and accommodating with our late check-in. Rooms are clean and very spacious. Highly recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Michel

Liked: Cleanliness, amenities, property conditions & facilities
Great place, helpful staff, good breakfast and very good location
Stayed 2 nights in Jun 2025

10/10 Excellent

Geoffrey, San Francisco

Liked: Amenities
This hotel is very elegant and tranquil. The staff are super friendly and helpful. It is a perfect boutique property right in the heart of Cuenca.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and excellent location!
Stayed 2 nights in Jun 2025

8/10 Good

Daniel, DPO AA

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is in a very nice building, with a nice courtyard. We asked for a room next to the courtyard. The room was fine but the bathroom had an awful sewer smell. The hotel staff were very nice and helpful. The location is great, with easy walking to sites, restaurants, and shops. I’m not sure if I would come back due to the smell in my room.
Stayed 3 nights in May 2025

10/10 Excellent

JULIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, its colonial decoration, personal was very polite and helpful. Breakfast was delicious!!! For sure I will be back again and recommend it tofriends!!!
Stayed 1 night in Apr 2025

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tina, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
The property was amazing! And the staff was fantastic! The breakfast in the morning changed daily and was wonderful with a variety of options. There was great attention to detail...I felt like I had walked back in time.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ronish

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Richard, Stamford

Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel, walkable to the best sites and restaurants in the city.
Stayed 2 nights in Jan 2025

8/10 Good

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent service, but they need to update a little more in food.
Stayed 1 night in Dec 2024

10/10 Excellent

ANTONIO, MEDELLIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wondeful place, very well maintained and very friendly and helpful staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definite recommendation

I was upgraded to an exceptionally beautiful room with a city like view. Exceptional service very comfortable room. Even got a bottle of wine and cookies. The breakfast was delicious great location. Price was fantastic
Stayed 1 night in Dec 2024