Aparthotel

Level Chicago – Old Town

4.0 star property
Family-friendly 4-star aparthotel near Michigan Avenue

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Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, City View

Deluxe Room, 1 King Bed with Sofa bed, City View | Living room | Flat-screen TV

Deluxe Room, 1 King Bed with Sofa bed, City View

  • 680 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

  • 1080 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, City View

Deluxe Room, 1 Queen Bed with Sofa bed, City View | Private kitchen | Full-size fridge, microwave, oven, stovetop

Deluxe Room, 1 Queen Bed with Sofa bed, City View

  • 560 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Executive Suite, 1 King Bed with Sofa bed, City View | Living area | Flat-screen TV

Executive Suite, 1 King Bed with Sofa bed, City View

  • 705 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, City View

Deluxe Room, Multiple Beds, City View | Living area | Flat-screen TV

Deluxe Room, Multiple Beds, City View

  • 830 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds, City View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, Multiple Beds, City View

  • 1575 sq ft
  • City view
  • Sleeps 8
  • 2 King Beds and 1 Double Bed

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About the neighborhood

Chicago

Downtown Chicago stay.Within a 15-minute walk of this Downtown Chicago aparthotel, you'll find Lake Michigan and Michigan Avenue. Chicago Riverwalk and Millennium Park are also within 2 miles (3 km).
View more Aparthotels in ChicagoOpens in a new window

What's nearby

  • State Street - 8 min walk - 0.5 miles
  • Michigan Avenue - 11 min walk - 0.6 miles
  • 875 North Michigan Avenue - 15 min walk - 0.8 miles
  • Chicago Riverwalk - 2 min drive - 1.4 miles
  • Millennium Park - 3 min drive - 1.6 miles

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Clark-Division Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪Division On The Rocks - ‬4 min walk
  • ‪Dialtone Cafe - ‬1 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪Jersey Mike's Subs - ‬3 min walk
  • ‪Happy Camper Pizza - ‬2 min walk

About this property

Level Chicago – Old Town

Family-friendly 4-star aparthotel near Michigan Avenue
Level Chicago – Old Town offers its guests a seasonal outdoor pool, a 24-hour health club, and a sauna. There's a coffee shop/cafe on site. Business amenities include a 24-hour business center and a meeting room.

WiFi is free in public spaces. A rooftop terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Level Chicago – Old Town. Parking is available for a fee.

This 4-star Chicago aparthotel is smoke free.

  • 35 guestrooms or units
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Coffee shop
  • 1 conference room
Level Chicago – Old Town offers 35 air-conditioned accommodations with washers/dryers and safes. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Chicago aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 68.30 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Playground

Restaurants on site

  • Dialtone

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • A coffee shop/cafe
  • Dining table

Bedrooms

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV
  • Games
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Dock
  • Firepit
  • Fully-fenced
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Coin laundry
  • Dry cleaning/laundry service
  • Laundry detergent
  • Washer/dryer

Work spaces

  • 24-hour business center
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 50 lbs per pet)
  • Fee: USD 25 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe

Location highlights

  • Near a health/beauty spa
  • Near a train station

Things to do

  • 24-hour gym
  • 24-hour health club
  • Arcade/game room
  • Basketball

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 35 units
  • Banquet hall
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 24.67 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. The property is professionally cleaned.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

LEVEL Furnished Living Chicago
LEVEL Chicago – Old Town Chicago
LEVEL Chicago – Old Town Aparthotel
LEVEL Chicago – Old Town Aparthotel Chicago

Frequently asked questions

How close is Level Chicago – Old Town to the airport?

Level Chicago – Old Town is 13.4 mi (32-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at Level Chicago – Old Town?

As of Jan 21, 2026, prices found for a 1-night stay for 2 adults at Level Chicago – Old Town on Jan 25, 2026 start from $145.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Level Chicago – Old Town have an airport shuttle?

Airport shuttle services are not available at Level Chicago – Old Town.

How close is Level Chicago – Old Town to the beach?

This aparthotel is a short 14-minute walk from Oak Street Beach and 1.3 mi (8-min drive) from North Avenue Beach. Don't forget your sunscreen!

Does Level Chicago – Old Town offer free breakfast?

Level Chicago – Old Town does not offer free breakfast.

Is there a casino at Level Chicago – Old Town?

No, there is no casino at this aparthotel, but Bally's Casino Chicago (2-min drive) is nearby.

What time is check-in at Level Chicago – Old Town?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Level Chicago – Old Town?

Free parking is not available at this aparthotel. Self parking is available for USD 68.30 per night.

Does Level Chicago – Old Town have a pool?

Level Chicago – Old Town features a seasonal outdoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Level Chicago – Old Town have a spa?

There are no spa services available at this aparthotel.

How close is Level Chicago – Old Town to downtown Chicago?

Level Chicago – Old Town is 1.8 mi away from Chicago.

Level Chicago – Old Town Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 303 out of 414 reviews
Rating 8 - Good. 50 out of 414 reviews
Rating 6 - Okay. 28 out of 414 reviews
Rating 4 - Poor. 21 out of 414 reviews
Rating 2 - Terrible. 12 out of 414 reviews

9.4/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Lingling

Traveled with family
Liked: Amenities, property conditions & facilities
We booked a two-bedroom corner suite which was very spacious (especially the kitchen/living room area), and we had very good view of the old town overlooking from the big porch. The location of the hotel was pretty nice, only 15 min to Michigan Avenue. However, a few things were disappointing: 1) The check-in process was longer than expected which took 15-20 min to get the room keys; 2) The floor of the suite was quite dusty and the door of the master bedroom was broken (could not be locked); 3) The room phone didn't work at all and we had to use our phone to call the hotel front desk to ask questions; 4) This was the one and only hotel we'd stayed worldwide that did not provide foam pillows (feather pillows only to which one of our family members was allergic).
Stayed 2 nights in Oct 2025

8/10 Good

Chanda

Stayed 1 night in Oct 2025

10/10 Excellent

Chanda

Traveled with group
Liked: Cleanliness

Level was on Another Level

Everything was clean and orderly. Loved the Kitchen. Wonderful place to stay. Truly next "Level" lodging
Stayed 2 nights in Oct 2025

10/10 Excellent

Bryan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great amenities
Stayed 4 nights in Oct 2025

10/10 Excellent

Carl

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

jason

Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

SACHIKO

Stayed 2 nights in Oct 2025

10/10 Excellent

Nancy Gabriella Lopez

Traveled with partner
Liked: Cleanliness, amenities
Everything was wonder beside my shower head it was leaking bad
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, property conditions & facilities
Great place to stay. Loved it!
Stayed 1 night in Sep 2025

8/10 Good

Gary L

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Joe

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

jeffrey

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard, Park City

Stayed 5 nights in Sep 2025

10/10 Excellent

HOBART

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Real nice place 5 stars ill be back.
Stayed 1 night in Sep 2025

6/10 Okay

Jessie

Business traveler
Liked: Cleanliness, room comfort

Service 2.5/10

I had a very interesting time at this “hotel”. Upon check-in, I was informed that I was going to hate where I had to park cus apparently the hotel was fully booked. I was not informed that I needed to schedule for a room cleaning nor where to take the trash. Every time I drove past guest parking it was quite empty but yet the hotel was fully booked and parking was first come first serve? Honestly, this was a terrible experience and I will be reaching out to corporate.
Stayed 6 nights in Sep 2025

8/10 Good

Crystal

Stayed 1 night in Sep 2025

4/10 Poor

Robin

Stayed 4 nights in Sep 2025

10/10 Excellent

ARNOLDO

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend!
Stayed 1 night in Sep 2025

10/10 Excellent

Pam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved
Stayed 2 nights in Sep 2025

8/10 Good

Jason

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Pool area was great
Stayed 5 nights in Aug 2025

10/10 Excellent

Juan Andres

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Be aware of the expensive it is to park in Chicago.
Stayed 3 nights in Aug 2025

6/10 Okay

noreen, queens

It was fine but nit as good as I had expected. Staff were un friendly and un helpful fur an expensive stay.
Stayed 2 nights in Jul 2025

8/10 Good

Peter

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. Close to subway stop.
Stayed 4 nights in Jul 2025