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Hotel Acapulco

3.0 star property
3-star hotel near Papagayo Beach

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Photo gallery for Hotel Acapulco

Interior
Exterior
Interior
Comfort Triple Room | Free WiFi, bed sheets
Family Quadruple Room | Free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
benito juarez #28, 28, Acapulco, GRO, 39300
  • Place, Zocalo
    ‪3 min walk‬
  • Place, La Quebrada Cliffs
    ‪8 min walk‬
  • Place, Papagayo Beach
    ‪3 min drive‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪22 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | Free WiFi, bed sheets

Family Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Triple Room

Free WiFi, bed sheets

Comfort Triple Room

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Free WiFi, bed sheets

Standard Single Room

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Acapulco

Acapulco Tradicional stay.A stay at this Acapulco Tradicional hotel places you steps from Tlacopanocha Beach and within a 5-minute walk of Plaza Álvarez. Zocalo and Our Lady of Solitude Cathedral are also within half a mile (1 km).

What's nearby

  • Zocalo - 3 min walk - 0.2 miles
  • La Quebrada Cliffs - 8 min walk - 0.5 miles
  • Sinfonía del Mar - 14 min walk - 0.8 miles
  • Playa Caleta - 2 min drive - 1.4 miles
  • Papagayo Beach - 3 min drive - 1.9 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 46 min drive

Restaurants

  • ‪Mi Piaci - ‬5 min walk
  • ‪El Juguito - ‬3 min walk
  • ‪Meztizza Restaurante - ‬15 min walk
  • ‪La Michoacana Zocalo - ‬4 min walk
  • ‪Tamales Licha - ‬2 min walk

About this property

Hotel Acapulco

3-star hotel near Papagayo Beach
As a guest of Hotel Acapulco, you'll find tour/ticket assistance, concierge services, and express check-out. WiFi is free in public spaces. You can unwind with a drink at one of the 10 beach bars.

Smoking is allowed in designated areas at this 3-star Acapulco hotel.

  • 40 guestrooms or units
  • 10 bars on the beach
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
Hotel Acapulco offers 40 accommodations with air conditioning. 32-inch LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

3 outdoor pools, sun loungers

Hotel Club del Sol Acapulco by NG Hoteles

  • Pool
  • All inclusive
  • Pet friendly
  • Free WiFi
3.0 out of 5, 598 reviews
$24 nightly
The price is $29
Oct 27 - Oct 28
Total with taxes and fees
Hotel Club del Sol Acapulco by NG Hoteles

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 10 beach bars

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Acapulco

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Acapulco Hotel
Hotel Acapulco Acapulco
Hotel Acapulco Hotel Acapulco

Frequently asked questions

How close is Hotel Acapulco to the airport?

Hotel Acapulco is 16 mi (46-min drive) away from the General Juan N. Alvarez Intl. Airport (ACA) airport, the closest popular airport to the property.

Does Hotel Acapulco have an airport shuttle?

Airport shuttle services are not available at Hotel Acapulco.

How close is Hotel Acapulco to the beach?

This hotel is a short 4-minute walk from Tlacopanocha Beach and 11-minute walk from Playa Manzanillo. Don't forget your sunscreen!

Does Hotel Acapulco offer free breakfast?

Hotel Acapulco does not offer free breakfast.

Is there a casino at Hotel Acapulco?

No, there is no casino at this hotel.

What time is check-in at Hotel Acapulco?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Acapulco?

Free parking is not available at this hotel.

Does Hotel Acapulco have a pool?

Hotel Acapulco does not have a pool.

Does Hotel Acapulco have a spa?

There are no spa services available at this hotel.

How close is Hotel Acapulco to downtown Acapulco?

Hotel Acapulco is 0.5 mi away from Acapulco.

Hotel Acapulco Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 65 out of 150 reviews
Rating 8 - Good. 37 out of 150 reviews
Rating 6 - Okay. 21 out of 150 reviews
Rating 4 - Poor. 14 out of 150 reviews
Rating 2 - Terrible. 13 out of 150 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Francisco

Disliked: Staff & service
Stayed 4 nights in Feb 2025

2/10 Terrible

Jorge Jersy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Si hotel tiene chinches que nos mordieron. Si nos enfermamos será su responsabilidad. Tenemos fotos y videos
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small, but everything was super clean. There is air conditioning, but you can't control that youself. The front desk staff turn it on for you. It was as adverised, a good place to stay near the zocalo.
Stayed 2 nights in Dec 2024

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

6/10 Okay

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Disliked: Property conditions & facilities, room comfort

Good option

Not bad for the price - great location, quiet, cold air, some warm water, and mostly solid WiFi.
Stayed 5 nights in Feb 2024

4/10 Poor

FERNANDO, Jurupa Valley

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nesecita cortinas mas gruesas las cortinas que tienen dejan pasar toda la luz del sol en las mañanas y no puedes dormir. El loby controla el aire acondicionado de tu cuarto tú no. Control de la TV no funcionaba.
Stayed 4 nights in Feb 2024

10/10 Excellent

GERARDO

Stayed 4 nights in Dec 2023

2/10 Terrible

Ron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

4/10 Poor

Jesús, Cuautepec

Liked: Cleanliness
Ta chida
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una buena experiencia el hotel muy como y limpio para ir en familia y buscar un lugar de descanso es muy bueno
Stayed 2 nights in May 2025

4/10 Poor

Ana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No estaba muy limpio,el lugar olía muy feo y los servicios malos, nos quitaban la programación del televisor a las 9:00 pm, por lo que cobran la verdad deja mucho que desear Me cobraron en el hospedaje y en la aplicación se me cobró la misma tarifa, sigo sin recibir reembolso Todo fue malo
Stayed 3 nights in May 2025

10/10 Excellent

MariaIdolina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
muy buena la atenciom
Stayed 1 night in May 2025

6/10 Okay

Marley Adilene

Liked: Property conditions & facilities, room comfort
Buen hotel, lo necesario, queda cerca casi todo, quedamos muy satisfechos
Stayed 3 nights in May 2025

4/10 Poor

Paulina

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nada que ver con las fotos que ponen en la página, el lugar está descuidado, las escaleras necesitan mantenimiento, no salía agua caliente en el baño, literal solo me funcionó para dormir, el aire acondicionado y ventilador bien
Stayed 1 night in May 2025

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación y atención
Stayed 3 nights in Apr 2025

6/10 Okay

Salim

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Yasmin

Business traveler
Liked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Miguel Ángel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar tranquilo frente a la playa 👙
Stayed 2 nights in Mar 2025

10/10 Excellent

Ximena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bastante cómodo, limpio
Stayed 2 nights in Mar 2025

8/10 Good

José Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta bien el hotel lo único que le falto fue la alberca
Stayed 4 nights in Mar 2025

10/10 Excellent

Julian

Stayed 2 nights in Jan 2025

6/10 Okay

Claudia Edith

Stayed 2 nights in Jan 2025

10/10 Excellent

Ana Cristina

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 7 nights in Jan 2025

8/10 Good

Gina Lucrecia

Liked: Cleanliness, staff & service, property conditions & facilities
Es conveniente para la función que necesitas
Stayed 3 nights in Jan 2025