4/10 Poor
Rebecca, South Lyon
Traveled with group
Mar 25, 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I hoped even though it was cheaper, having a rating of around 8, this hotel would be decent. There was a funky smell right when we entered the lobby. I still had some hope. Then we took the elevator and noticed how dirty it was, there was a lot of debris, including a used bandaid on the floor and in the corners. Got to our room and it just smelled unclean. All 3 pillows on one of the beds appeared dirty, 2 of which definitely weren’t stains. The lamp shade looked like it had food, blood or other substance splattered all over it. I found a few pubic hairs between the sheets of the same bed with the dirty pillows. The front desk did provide a new sheet when asked. The smoke detector in the room had been removed, there were just wires where it should have been. The toilet seat had feces on the side. Overall the hotel smelled unclean, appeared unclean, and was not kept in order. The staff was nice enough. Had it not been so late when we arrived I probably would have requested a refund and found another hotel. I rarely leave bad reviews but could not leave this hotel fast enough. We did not stay to try the breakfast. Being that we would never stay here again, I would not recommend this hotel.
Rebecca
Stayed 1 night in Mar 2025