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Hotel Zero Degrees Norwalk

3.5-star property
353 Main Ave, Norwalk, CT 1-855-201-7819
4.4 out of 5
Excellent!
See all 24 travelocity Reviews

"Rooms were nice . View of the water and train was great. Bath faucet was horrible. Front desk didn’t engage on details for being fist time. Tried to c ... " More

By a verified traveler on Mon 28 Mar 2022

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Hotel Description

Enjoy the free WiFi at this 3.5-star Norwalk hotel

Walk to the beach

You'll find Caldor Shopping Center and Gateway Shopping Center within 2 miles (3 km) of this hotel. Silvermine Arts Center and Norwalk Hospital are also within 3 miles (5 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the a rooftop terrace and perks like free self parking.

Standard Room, 1 Queen Bed, City View (Classic Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$169* Per night/room Jul 7 - Jul 8

Deluxe Room, 1 King Bed, City View (Deluxe King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, City View (Superior King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, River View (Studio King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, City View (Deluxe Double Double)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Zero Degrees Norwalk ratings based on 24 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Zero Degrees Norwalk

Everyone (13) Couples (7) Business (1) Family (4)
3 out of 5
Rooms were nice . View of the water and train was great. Bath faucet was horrible. Front desk didn’t engage on details for being fist time. Tried to check out and girl said it’s good. No print out or even what room number were you in… Young and a little unprofessional.

Posted by , from SAN MARCOS on Mar 28, 2022

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Comment from Hotel Management

Mar 29, 2022 by Nick

Laura, Thank you for taking the time to post this feedback. I do sincerely apologize for the lackluster approach our front desk agent had during your check-out. I will surely be reviewing this with them to make sure we improve upon our efforts. Best Regards, Nick Antonelli : Operations Manager

5 out of 5
Very nice room, but too dark. And it needs a better light over the desk. The glass panel in the bathroom is interesting, but shines too much light into the bedroom if one needs to use the toilet in the middle of the night. I would also prefer to see a second bar of soap (for the shower) as I do not use bath gel.

Posted by on Feb 9, 2022

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Comment from Hotel Management

Feb 24, 2022 by Nick

Brian, Thank you for taking the time to post this top ranked feedback regarding your recent stay with us! We hope to welcome you back anytime you are visiting the area! Best, Nick Antonelli : Operations Manager

5 out of 5
Zero Degrees Norwalk is an excellent facility. Superior in every category including staff responsiveness and professionalism, cleanliness, and the facility is modern and updated, and amenities are great. Bed was comfortable; room was immaculate and well appointed. Pleasantly surprised as a frequent traveler. I was impressed with parking…most competitors in the area charge high fees, or worse, provide no parking. This facility provides ample, clean, secure, well maintained covered parking!!! Unbelievable. Needless to say, I will be returning here! Hats off to their management. It was clear to me that their staff is well trained. Their housekeeper was cordial to me…incredible! With such variability in quality, amenities, and service these days, this facility is a rare gem.

Posted by on Nov 16, 2021

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Comment from Hotel Management

Nov 17, 2021 by Nick

John, Thank you for taking your time to post this top ranked feedback regarding your recent stay with us. We look forward to welcoming you back anytime you are visiting the area! Best, Nick Antonelli : Operations Manager

5 out of 5

Posted by on Nov 15, 2021

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4 out of 5
Last week I stayed there and they cleaned my room every day. This week they didn't. I was hoping they would.

Posted by , from NORWALK on Sep 1, 2021

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Comment from Hotel Management

Sep 1, 2021 by Nick

Patricia, Thank you for this feedback. Typically we clean our stay over rooms daily & the only reason we would not is due to a Do Not Disturb sign on the door. I will be checking with our housekeeping to confirm what went wrong, but I can assure you will be well taken care of during any future stays. Best Regards, Nick Antonelli : Operations Manager

5 out of 5
Incredibly clean, friendly staff, pretty views and delish morning coffee! Ask for a quiet room AWAY from train tracks if noise bothers you — trains run multiple times an hour during the night and blare their horns each time.

Posted by on Jul 2, 2021

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Comment from Hotel Management

Jul 2, 2021 by Nick

Thank you for taking the time to post this highly ranked feedback from your recent stay with us. We hope to welcome you back anytime you are in the area!

5 out of 5
Absolutely enjoyed my stay here. When next I'm in SoCT this will be choice for hotel accommodations. Staff were very nice and helpful; property was impressive and tastefully decorated; room was fantastic - spacious with great decor. Very convenient to lots of amenities, I-95, Route 1 and much more.

Posted by on Mar 25, 2021

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Comment from Hotel Management

Mar 25, 2021 by Nick

Thank you for taking the time to post this great feedback regarding your recent stay with us. We hope to welcome you back to the hotel any time you are in the area!

5 out of 5
Everything was great.Never had any problems here.Love stating here and feeling relaxed when staying at this hotel.

Posted by on Dec 28, 2020

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Comment from Hotel Management

Dec 28, 2020 by Nick

Thank you for this kind feedback about your recent stay with us! We look forward to welcoming you back anytime you are in the area!

5 out of 5
Great service. Got early check in and room with tub as requested, plus upgrade to king room! 5th stay at this hotel. Love dinner at the bar and breakfast buffet!

Posted by , from Wyomissing PA on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by Nick

Molly, Thank you for this kind feedback. We hope to welcome you back for many stays to come! Regards, Nick Antonelli : Front Office Manager

5 out of 5
The hotel property was very clean and well maintained.My room was phenomenal and had a nice view of the waterfall with my facing it.Staff was very accommodating to my request, breakfast was great as well.Would most definitely would stay again

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 3, 2020 by Nick

A.J., Thanks for taking the time to provide this feedback! We strive to provide the best for our guest’s and I’m pleased to hear that you enjoyed everything we have to offer. We look forward to seeing you on your next stop in Norwalk. Best, Nick Antonelli : Front Office Manager

About the Hotel Zero Degrees Norwalk

Location 353 Main Ave, Norwalk, CT 06851

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Shuttle services

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2000 square feet (186 square meters) and includes a conference center. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Zero Degrees Norwalk. Free self parking is available. This 3.5-star Norwalk hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 3 levels
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Built in 2013
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: East Norwalk Station (4.9 km / 3 mi)
  • Parking: Free self parking

Room Amenities

Hotel Zero Degrees Norwalk offers 96 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include showers with hydromassage showerheads, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Hotel Zero Degrees Norwalk has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a debit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Debit card deposit required
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Zero
  • Zero Degrees Norwalk Norwalk
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.