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"The location was nice.had dirty sheets and the toilet was plugged up and for a non smoking room it stinked .I didn't like having to pay 25.00 for park ... " More

By a verified traveler on Mon 02 May 2022

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Hotel Description

3.5-star hotel near Enterprise Center

Heart of St. Louis

Within a 10-minute walk of this Downtown St. Louis hotel, you'll find Enterprise Center and Busch Stadium. City Museum and America's Center Convention Complex are also within 2 miles (3 km).

Fitness center, terrace

A gym is featured at this hotel, along with self parking. WiFi in public areas is free. Business travelers can take advantage of the express check-out.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$101* Per night/room Jul 7 - Jul 8

Suite, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite (Governor's)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

OYO Hotel St. Louis Downtown City Center MO ratings based on 16 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for OYO Hotel St. Louis Downtown City Center MO

Everyone (6) Couples (3) Family (6)
1 out of 5
Worst hotel I’ve ever stayed in dated furniture, room was half clean staff was rude

Posted by on May 22, 2022

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Comment from Hotel Management

Jun 29, 2022 by Simon

Hi, Mark! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Simon

3 out of 5
The location was nice.had dirty sheets and the toilet was plugged up and for a non smoking room it stinked .I didn't like having to pay 25.00 for parking while we were staying there.and no one said we had to have a 100.00 for a deposit yes we got it back but the point is we were not told about it

Posted by on May 2, 2022

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Comment from Hotel Management

May 3, 2022 by Ammy

Apologies for the problems you had faced, Wayne! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

5 out of 5
To hotel is so very quiet. You can actually hear a pin drop. I have been to many hotel is my time, but this is by far one of the best.

Posted by , from LENOIR CITY on Apr 22, 2022

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Comment from Hotel Management

May 6, 2022 by Ammy

Thank you for your appreciation, Daniel! We hope to give you a consistent service every time. Regards, Amelia.

5 out of 5
Beautiful building, excellent location, easy parking; HOWEVER, the chairs and couches are past due for replacement and the carpet was pretty badly stained my

Posted by on Mar 30, 2022

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Comment from Hotel Management

Mar 30, 2022 by Tom

Hi Andrew, Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Tom

5 out of 5

Posted by on Mar 20, 2022

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5 out of 5

Posted by on Feb 27, 2022

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1 out of 5
The hot was very dirty the shower was nasty to

Posted by on Feb 23, 2022

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Comment from Hotel Management

Feb 25, 2022 by Cheshta

Apologies for the problems you had faced, Robert! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Ivy

3 out of 5
Dated facility, great check in, rooms are quiet, housekeeping misses a lot of essentials ( toilet paper, toiletries, etc.).

Posted by , from Platte City on Dec 5, 2021

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Comment from Hotel Management

Dec 8, 2021 by Cheshta

Hi, Michael! Sorry for the trouble you faced. We have duly noted your feedback and ensure you an amazing stay with proper facilities next time. Have a nice day ahead. Regards, Ivy

5 out of 5

Posted by on Nov 9, 2021

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5 out of 5
I just loved the whole place. Ah. Peace. Can i get a good deal for another night.

Posted by on Nov 2, 2021

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Comment from Hotel Management

Nov 4, 2021 by Ammy

Hi, Brad! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Amelia.

About the OYO Hotel St. Louis Downtown City Center MO

Location 400 S 14th St, St. Louis, MO 63103

Property Features

As a guest of OYO Hotel St. Louis Downtown City Center MO, you'll find a fitness center, a terrace, and a vending machine. Public spaces have free WiFi. The business-friendly OYO Hotel St. Louis Downtown City Center MO also features express check-out, a front desk safe, and an ATM. Parking is available for a fee. This 3.5-star St. Louis hotel is smoke free.

  • 288 guestrooms or units
  • 13 levels
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: St. Louis Gateway Station (0.4 km / 0.3 mi)
  • Metro station: Stadium Station (0.7 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

OYO Hotel St. Louis Downtown City Center MO offers 288 accommodations with hair dryers and irons/ironing boards. Accommodations are furnished with double sofa beds. 32-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Pull-out sofa bed
  • Smart television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for room and tax for any bookings where payment for the stay will be made by credit or debit card.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 25.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Hotel St. Louis City Center
  • Sheraton St. Louis City Center
  • Sheraton St. Louis City Center Hotel
  • St. Louis City Center Hotel
  • Sheraton St. Louis City Center Hotel Suites
  • Red Lion Hotel
  • Red Lion St. Louis
  • Red Lion
  • St. Louis Red Lion Hotel St. Louis Hotel
  • Hotel Red Lion Hotel St. Louis
  • Red Lion Hotel St. Louis St. Louis
  • Red Lion Hotel St Louis City Center
  • St. Louis City Center Hotel
  • Sheraton St. Louis City Center Hotel Suites
  • Red Lion St. Louis
  • Hotel Red Lion Hotel St. Louis St. Louis
  • St. Louis Red Lion Hotel St. Louis Hotel
  • Hotel Red Lion Hotel St. Louis
  • Red Lion Hotel St. Louis St. Louis
  • Red Lion Hotel St Louis City Center
  • St. Louis City Center Hotel
  • Sheraton St. Louis City Center Hotel Suites
  • Red Lion Hotel
  • Red Lion
  • Red Lion Hotel St. Louis
  • Oyo St Louis City Center Mo
  • OYO Hotel St. Louis Downtown MO
  • OYO Hotel St. Louis Downtown City Center MO Hotel
  • OYO Hotel St. Louis Downtown City Center MO St. Louis
  • OYO Hotel St. Louis Downtown City Center MO Hotel St. Louis

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.