2/10 Terrible
Rosalinda
Traveled with family and small children, Traveled with partner, Traveled with family
Feb 8, 2026
Disliked: Cleanliness, amenities, property conditions & facilities
When we first got there the man that helped us check in was very rude. We were traveling as a family and he refused to check if there were any rooms near each other. We understood and moved on. He then gave us a key for a room to which we didn’t go in asap because we had reservations somewhere and had to be there in time. Later in the night when we arrived to the room the room had one pillow on the bed and the bed sheets looked used. The lamps had no bulbs in them and the toilet had no seat or cover. There was absolutely no toiletries including toilet paper and towels. There was also a stench in the room as soon as we opened the door. I called the front desk and the woman that answered seemed confused when I told her the room number. She then proceeded to say we weren’t in the correct room and asked us to go to the front office. She stated that the room we were assigned wasn’t even on the books to be rented out. In their system they also had that we were checked into a different room which seemed very sketchy. The new room we got was clean but there were men in the room above us drinking outside and smoking. Mind you it’s supposed to be a “no smoke hotel”. Also isn’t drinking in public ILLEGAL?? My husband also woke up with a rash on his arms and legs. The couple we were traveling with had an infant and the people next to them were smoking marijuana. Again wasn’t this supposed to be a smoke free hotel? There was so much more as well
Rosalinda
Stayed 1 night in Feb 2026