6/10 Aceptable
Tina M.
30 nov. 2025
We recently stayed at this property and overall had a mixed experience. The house is in a nice, quiet neighborhood and feels very private. It’s more spacious than we expected, and the hot tub was a great perk. It is, however, farther from downtown Reno than we realized, so just be aware of the extra drive time.On the downside, the home wasn’t as clean as we had hoped upon arrival. There was Pinesol left in the kitchen sink, some dirt and debris around the house, and the blinds in the master bedroom were broken, leaving a gap that compromised privacy from the backyard. There’s also no TV in the master bedroom, and we had trouble getting the bathroom outlets to work. The garage is locked for guests, which wasn’t a major issue for us since there was no snow during our stay, but it could be inconvenient in winter and makes it harder to ensure the property feels fully secure. The sliding door locks also didn’t function, and instead there were sticks placed to secure the doors.As for communication: before our trip we had to reschedule due to a medical emergency, and the owner was very accommodating in allowing us to change our dates for a fee, which we appreciated. However, later during the stay we were contacted about our dog being present,even though we’re almost certain we paid the pet fee in our original booking. I replied to the property manager right away but never heard back, and then the owner reached out again after our stay with the same question. I explained the situ
Tina M.
Se hospedó 2 noches en noviembre de 2025