For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"The staff is great and the pool areas are beautiful. Beach is stunning. The property needs work.... we noticed water leaks and mold in several places,
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With a stay at this Uvero Alto property, you'll be within 6 miles (10 km) of Macao Beach and 12 miles (20 km) of Hard Rock Golf Club at Cana Bay. Arena Gorda Beach and Punta Blanca Golf Course are within 12 miles (20 km).
All-inclusive
This all-inclusive property features a full-service spa, a nightclub, and 7 restaurants. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and free valet parking. Relax with a drink at one of the 3 bars/lounges and enjoy perks like free self parking.
Free WiFi, iPod docks
The 320 shared guestrooms offer free WiFi and iPod docks. Other amenities include balconies or patios, 24-hour room service, and flat-screen TVs with satellite channels.
Luxury Junior Suite Ocean View Diamond Club
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Luxury Junior Suite
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Luxury Presidential Ocean Front Terrace One Bedroom Suite Diamond Club
Bed Count1 King BedMaximum Occupancy
2 Max
Luxury Junior Suite Swim Out Diamond Club
Bed Count1 King BedMaximum Occupancy
2 Max
Luxury Presidential Ocean Front Swim Out One Bedroom Suite Diamond Club
Bed Count1 King BedMaximum Occupancy
2 Max
The Mansion
Bed Count5 King BedsMaximum Occupancy
12 Max
Luxury Presidential One Bedroom Suite Diamond Club
Royalton CHIC Punta Cana Resort & Spa - Adults Only - All Inclusive ratings based on 42 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Royalton CHIC Punta Cana Resort & Spa - Adults Only - All Inclusive
Everyone (33)Couples (7)Family (1)
3 out of 5
The staff is great and the pool areas are beautiful. Beach is stunning. The property needs work.... we noticed water leaks and mold in several places, the food is absolutely terrible and the hydro therapy area in the spa has cold to lukewarm water. It’s inside and there is no sun so you will freeze to death if you use it. We had an enjoyable time but I wouldn’t go back.
Posted by a verified traveler on Feb 12, 2020
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Comment from Hotel Management
Feb 20, 2020
by CPC Team
Dear,
Receive a warm regard from CHIC Punta Cana,
First of all, we would like to thank you for sharing your impressions with us about your stay at CHIC Punta Cana. We are saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us.
Our maintenance department is constantly working in all hotel areas and rooms in order to maintain all areas and rooms fully functional. Any technical faults should be resolved as fast as possible and should not affect our guests. Also, our common areas are subject to strict supervision procedures to provide our guests with a service that meets the established international standards of hygiene and quality.
We sincerely hope you can give us another chance to host you and be able to show you what a wonderful vacation you can have at CHIC Punta Cana.
Sincerely,
CHIC Punta Cana
2 out of 5
Posted by a verified traveler on Dec 20, 2019
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Comment from Hotel Management
Dec 20, 2019
by CPC Team
Dear Guest;
It is a pleasure to express our gratitude for your kind preference of visiting CHIC Punta Cana and for the valuable time that you took to let us know your experiences concerning your stay. We sincerely appreciate your comments that give us the opportunity to adjust and improve our services as well as the hotel facilities.
We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit.
Warm regards from paradise,
2 out of 5
The quality of the rooms are not good. The staff was good but poor quality and extremely noice
Posted by a verified traveler on Aug 23, 2019
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Comment from Hotel Management
Aug 24, 2019
by CPC Team
Dear Guest;
It is a pleasure to express our gratitude for your kind preference of visiting CHIC Punta Cana and especially for the valuable time that you took to let us know your experiences concerning your stay. We sincerely appreciate your comments that give us the opportunity to adjust and improve our services as well as the hotel facilities.
We are sincerely looking forward to the pleasure of welcoming you again in our CHIC Punta Cana, and assure you that you will enjoy even superior services and facilities on your next visit.
Kind CHIC regards,
1 out of 5
Posted by a verified traveler on Jul 6, 2019
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Comment from Hotel Management
Jul 6, 2019
by CPC Team
Dear Guest;
Receive a trendy regard from CHIC Punta Cana;
It is our deepest regret to read that you went through such inconveniences during your recent stay at our property; I assure you that the circumstances you described are not typical with the high standards that we strive to provide. We take pride in creating memorable experiences for our guests and in order to do so we focus on following the highest standards of quality and service.
We hope to have the opportunity to welcome you back at our Beautiful property, and assure you that you will enjoy even superior services and facilities on your next visit.
Kind regards,
5 out of 5
Really enjoyed this resort! One tip do NOT book excursions outside of the resort or on the beach you never know what your getting my friends had a really bad experience
Posted by Kristina, from Pontiac,Mi. on Apr 23, 2019
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Comment from Hotel Management
May 3, 2019
by CPC Team
Dear Kristina;
Receive a warm regard from CHIC Punta Cana
We would like to thank you for taking the time to write this review with detailed highlights about your stay. We are delighted to read that you spent a most wonderful holiday.
We are sincerely looking forward to the pleasure of welcoming you again in CHIC Punta Cana and assure you that you will enjoy superior services and facilities on your next visit.
Warm regards from paradise
5 out of 5
Posted by a verified traveler on Apr 3, 2019
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Comment from Hotel Management
Apr 4, 2019
by CPC Team
Dear Guest;
We appreciate hearing that we have been able to meet your expectations and that our location and facilities have contributed to a wonderful holiday in our hotel. We are sincerely looking forward to the pleasure of welcoming you again in Chic Punta Cana and assure you that you will enjoy superior services and facilities on your next visit. Warm regards from paradise.
3 out of 5
Clean, Modern facility. Rooms were nice, food was good.
Wait staff while eating were great, bartenders were terrible. If you didn't have a dollar in your hand, they wouldn't wait on you.
People trying to sell us time shares, spa packages, jewelry, drugs, would NOT leave us alone.
Bar staff in the lobby bar at night were rude and would stand there and look at you from across the bar while you waved at them and asked for a drink, would not wait on you until they saw money. All inclusive my ass, if you didn't tip heavily you were not waited on. We paid for diamond club, never saw our butler after he checked us in, we were there 6 days, never saw him again. They had him overbooked I am sure. Your Travelocity attendant who was supposed to meet us to arrange our shuttle back to the airport was never in the lobby when he was supposed to be. He would not answer his phone......we had to have the concierge call the main office to arrange a shuttle back to the airport. Cleaning staff was great, very friendly. Beach was covered in sea weed and so was the water, very windy. They did not come around with a tractor to clean the beach until 10:30 or 11 am after people were already out there trying to enjoy the beach.
Nightly entertainment was good as long as you didn't mind watching it with an empty drink in your hand.
Foam party was great
Swim up bar pool was tiny and not where the entertainment was.
Larger pool was nice but you had to get out and walk to the bar
Posted by RichBurt, from Sioux Falls, USA on Mar 20, 2019
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Comment from Hotel Management
Mar 20, 2019
by CPC Team
Dear RichBurt
We apologize for the impression you may receive about our staff, its a shame to know that we didn't meet your expectations. We assure you that your comments will be passed to our team and to our management in order to improve our facilities
We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit.
Warm regards from paradise,
5 out of 5
Property is now about 4 years old and already showing signs of wear and tear on the guest room furniture. Rest of the property is excellent. Only other issue is the Shower/Tub 'wet-room' configuration - sometime the wet-room extends to the entire room, meaning the entire room can get 'flooded'.
Posted by a verified traveler on Feb 15, 2019
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Comment from Hotel Management
Feb 15, 2019
by CPC Team
Dear guest, Receive a trendy regard from CHIC Punta Cana, Thank you for giving us the opportunity to host you and for such a kind review. It brings us great pleasure to hear that we went beyond your expectations to ensure that you had a flawless stay. We are sincerely looking forward to the pleasure of welcoming you again in CHIC Punta Cana and assure you that you will enjoy superior services and facilities on your next visit. Warm CHIC regards,
4 out of 5
Very nuce
Food was very good at all restaurants. Like smaller resorts. Shows excellent at night
Posted by karen, from pennsylvania on Jun 24, 2018
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Comment from Hotel Management
Jun 25, 2018
by CPC team
Dear karen;
Receive a trendy regard from CHIC Punta Cana,
We heartily appreciate your taking the time to write such a kind review on our resort CHIC Punta Cana. We are delighted to read that you spent a most wonderful holiday.
We are sincerely looking forward to the pleasure of welcoming you again in our CHIC Punta Cana and assure you that you will enjoy even superior services and facilities on your next visit.
Warm CHIC Regards,
Paulina Chahin
Hotel Manager
CHIC Punta Cana
3 out of 5
Thankful for the great company and beautiful location but this resort needs to work on their customer service. Food was ok. Also, by the end of the trip your employees had stolen one of my friend’s iPod, sandals and another friend’s sunglasses and hat. Im sure none of us will ever stay at your resort again.
Posted by a verified traveler on Jun 18, 2018
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Comment from Hotel Management
Jun 21, 2018
by CPC team
Dear guest;
We would like to express our gratitude for your kind preference of visiting CHIC Punta Cana and especially for the valuable time that you took to let us know your experiences concerning your stay. We sincerely appreciate your comments that give us the opportunity to adjust and improve our services as well as the hotel facilities.
We really lament the lost of your items. All our employees are meticulously checked when entering the work area and when leaving. They are not allowed to carry any unnecessary personal items in the Hotels to avoid any misunderstandings. Please note that during the check in all clients are encouraged to make use of the safety box in their room. Also, the hotel is providing the safe box free of charge in all rooms, which have to be programed easily with a personal code by each guest. Your feedback has been sent to the departments in charge in order to give the attention required.
We are sincerely looking forward to the pleasure of welcoming you again in our CHIC Punta Cana, and assure you that you will enjoy even superior services and facilities on your next visit.
Warm regards,
About the Royalton CHIC Punta Cana Resort & Spa - Adults Only - All Inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Entertainment
Theme parties
Not included
Surcharge for premium or imported alcoholic beverages
Spa/beauty facilities and services
24-hour room service
A la carte dining included
Gratuities included
Additional gratuities accepted
Airport transfers not included
All meals included
Surcharge for premium or imported alcoholic beverages
All available beverages included
Minibar (all beverages included)
Spa/beauty facilities and services not included
All non-motorized water sports included
Theme parties included
Property Features
Royalton CHIC Punta Cana Resort & Spa - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Royalton CHIC Punta Cana Resort & Spa - Adults Only - All Inclusive offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. WiFi is free in public spaces. A nightclub, spa services, and a terrace are also featured at the luxury Royalton CHIC Punta Cana Resort & Spa - Adults Only - All Inclusive. Self parking and valet parking are free. Smoking is allowed in designated areas at this Art Deco Punta Cana property.
Royalton CHIC Punta Cana Resort & Spa - Adults Only - All Inclusive offers 320 shared accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free long-distance calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.
Accommodations are shared
Private balcony or patio
Minibar
IPod dock
In-room dining (24 hours)
Private outdoor space
Flat-screen television
Satellite channels
Premium channels
Movies for purchase
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Shower
Rainfall showerhead
Housekeeping (daily)
Long distance calls (free)
Hair dryer available
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ceiling fan
Ensuite bathroom
Unique furnishings
Unique decor
Wardrobe or closet
Food & Drink
Elements - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Excite Sports Bar Lounge - This sports bar specializes in regional cuisine and serves light fare only.
Hunter - This steakhouse specializes in regional cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Insomnia - This café serves light fare only.
Vespa - This restaurant specializes in Italian cuisine and serves dinner only.
24-hour room service is available.
Nearby Activities
Recreational amenities at the property include an outdoor pool and a fitness center.
Spa Services
Guests can indulge in a pampering treatment at the property's full-service spa, Royal Spa. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.
Manicures and pedicures
Body treatments
Facial treatments
Hydrotherapy treatments
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 11 PM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety Assured Vacations Protocol (Blue Diamond Resorts). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Caters to adults only
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines Safety Assured Vacations Protocol (Blue Diamond Resorts)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Minimum guest age is 18
Hotel Names
CHIC Royalton Resorts Adults All Inclusive Hotel Punta Cana
CHIC Royalton Resorts Adults All Inclusive Hotel
CHIC Royalton Resorts Adults All Inclusive Punta Cana
CHIC Royalton s Adults Inclus
CHIC Royalton Resorts Adults Punta Cana
CHIC Royalton Resorts Adults
CHIC Royalton Resorts Adults All Inclusive Punta Cana
CHIC by Royalton Resorts - Adults Only, All Inclusive Punta Cana
CHIC Royalton Resorts Adults All Inclusive
CHIC by Royalton Resorts Adults Only All Inclusive
CHIC by Royalton Resorts Adults Only All Inclusive
Royalton CHIC Punta Cana Adults only All Inclusive.
You should know
This is an adults-only property and guests under 18 years old aren't allowed.
Awards & Affiliations
Green / Sustainable Property This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Frequently Asked Questions
There are 7 onsite restaurants, offering options like international cuisine, al fresco dining, and light fare.
This property offers free self parking and valet parking.
Royalton CHIC Punta Cana Resort & Spa - Adults Only - All Inclusive is 25.4 mi (35-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.
Royalton CHIC Punta Cana Resort & Spa - Adults Only - All Inclusive features an outdoor pool.
This property is on the beach. Don't forget your sunscreen!
Pamper yourself with a day at Royal Spa, where you can enjoy mani/pedis, facials, and body treatments.
Royalton CHIC Punta Cana Resort & Spa - Adults Only - All Inclusive does not offer free breakfast.
Check-in is from 3 PM - 11 PM.
Airport shuttle services are not available at Royalton CHIC Punta Cana Resort & Spa - Adults Only - All Inclusive.
No, there is no casino at this property, but Princess Tower Casino Punta Cana (22-min drive) and Casino Diamante Punta Cana Grand (27-min drive) are nearby.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
