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"Although it’s not Hilton the rooms was clean I stayed 2 days n encountered two staff members whom was very helpful too my needs. From a overflow too b ... " More

By a verified traveler on Mon 24 Feb 2020

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Hotel Description

3-star hotel near Florida Mall

In Orlando

A stay at this Sky Lake hotel places you within 2 miles (3 km) of Florida Mall and 6 miles (10 km) of Orlando International Premium Outlets. Tinker Field and Amway Center are also within 6 miles (10 km).

Property Amenities

Free WiFi in public areas is available at this hotel. Take advantage of the free self parking.

Free WiFi, cable TV

The 30 guestrooms offer TVs with cable channels, along with free WiFi and phones. Ironing boards and free toiletries are also available. Housekeeping is available once per stay.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$64* Per night/room Oct 31 - Nov 1

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Bel-Air Orlando ratings based on 6 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Bel-Air Orlando

Everyone (4) Couples (1) Family (2)
5 out of 5

Posted by on Jul 9, 2020

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Comment from Hotel Management

Jul 9, 2020 by SI

Thank you for the appreciation. We hope to give you a consistent service every time. Regards, Sandy

5 out of 5

Posted by on Jun 25, 2020

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Comment from Hotel Management

Jun 29, 2020 by Sandy Inalien

Thank you for staying with us. We appreciate your feedback!

4 out of 5
Although it’s not Hilton the rooms was clean I stayed 2 days n encountered two staff members whom was very helpful too my needs. From a overflow too being locked out my room in the middle of the night my stay was pleasant due to these two individuals. A man name Micheal n a young skinny lady (I can’t remember her name)but kudos to the pleasant accommodating staff

Posted by , from Denver Colorado on Feb 24, 2020

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Comment from Hotel Management

Feb 25, 2020 by Cheshta

Hi, Nea! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Cheshta

1 out of 5
The neighborhood was fringe, with a strip club and pawn shops nearby and when we got there there were two stray cats eating garbage that someone tossed in the middle of their driveway. When I came in I was informed that although the room was payed for they wanted a $100 "deposit" that I would get back in 7 to 10 days in case the room was "damaged" which it sounded like that was a concern there. The lobby looked somewhat run down and I was being shaken down for $100 even though I paid in full via Travelocity. I should have been informed of this before booking. I was reluctantly paying when a young man staying there came to the front desk and said the door to his room would not lock. That was when I finally had enough and decided to cut my losses and leave. What put it over the top is an hour later I got a call from the attendant saying the $100 dollars may have gone through even though I hit cancel and the manager (who would be in the next day) wanted to charge me a cancellation fee, presumably over and above the overnight cost that I willingly forfeited to have better run, cleaner and safer feeling accomodations. This was by far the worst hotel experience I've EVER had. I contacted my credit card to make sure that $100 was cancelled but I am so put off by having to deal with this that I am much less likely to use Expedia again.

Posted by on Feb 22, 2020

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Comment from Hotel Management

Feb 22, 2020 by Cheshta

We regret that the stay turned out to be an average one, James! We have updated the feedback and the issues that troubled you up within our team and they are working on it. Request you to take this as an off case, this is definitely not how we serve our guests. Hope to have another chance soon so we can make it up to you by an amazing stay ahead. Regards, Cheshta

2 out of 5
The title is “hotel” when it is a “motel.” Loud neighbors at 2AM, dirty pillows, and dirty bathroom. Front desk person was very nice, though. I requested a refund for my second and third night based on my first night’s stay and was refused. It’s bad to know that if you are unhappy and prefer to stay elsewhere, that giving them notice immediately the next morning is not good enough.

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 4, 2020 by Cheshta

Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Cheshta

1 out of 5
There was not a closet in the room or blankets on the bed. The friendly staff tried their best to improve our stay. Repairs need to be done in the room. The neighborhood was loud.

Posted by on Nov 15, 2019

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Comment from Hotel Management

Nov 17, 2019 by Edward

Sorry to know about the problem faced! We are working hard to deliver great service experience each time when someone visits our hotel. We will look forward to hosting you soon with a nice experience in the future. Regards, Edward

Property Features

Hotel Bel-Air Orlando offers its guests a vending machine. WiFi is free in public spaces. Free self parking is available. This 3-star Orlando hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Built in 1986
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Orlando Station (7.7 km / 4.8 mi)
  • Parking: Free self parking

Room Amenities

Hotel Bel-Air Orlando offers 30 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Televisions come with cable channels. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided once per stay.

  • HD television
  • Cable channels
  • Bathtub or shower
  • Housekeeping (once per stay)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Bel-Air Orlando

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash

Onsite parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Contactless check-out is available.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Events/parties not allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rodeway Inn Florida Mall
  • Rodeway Inn Hotel Florida Mall
  • Rodeway Inn Near Florida Mall Hotel Orlando
  • Rodeway Inn Florida Mall Hotel
  • Hotel Bel-Air Orlando Hotel
  • Hotel Bel-Air Orlando Orlando
  • OYO Hotel Orlando Florida Mall
  • Hotel Bel-Air Orlando Hotel Orlando
  • OYO Hotel Orlando South Orange Blossom Trail

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.