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Crowne Plaza Cleveland Airport by IHG

3.5 star property
Enjoy the indoor pool at this 3.5-star Middleburg Heights hotel

Choose dates to view prices

Photo gallery for Crowne Plaza Cleveland Airport by IHG

Indoor pool
Bar (on property)
Exterior
Terrace/patio
Breakfast, lunch, dinner served; Italian cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Laundry

Explore the area

View in a map
7230 Engle Rd, Middleburg Heights, OH, 44130
  • Place, Big Creek Reservation
    ‪2 min walk‬
  • Place, Southwest General Health Center
    ‪11 min walk‬
  • Place, Baldwin Wallace College
    ‪3 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Balcony

7.6 out of 10
Good
(4 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications)

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications)

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(39 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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4.4 out of 5, Excellent, 1,001 reviews
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The price is $174
Dec 19 - Dec 20
Total with taxes and fees
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About the neighborhood

Middleburg Heights

In suburbs.You'll find Southwest General Health Center and Baldwin Wallace College within 2 miles (3 km) of this hotel. Mill Stream Run Reservation and Rocky River Reservation are also within 3 miles (5 km).

What's nearby

  • Big Creek Reservation - 2 min walk - 0.1 miles
  • Southwest General Health Center - 11 min walk - 0.6 miles
  • Baldwin Wallace College - 3 min drive - 1.4 miles
  • Huntington Bank Field - 21 min drive - 19.3 miles
  • Cleveland Clinic - 25 min drive - 21.9 miles

Getting around

  • Brookpark Station - 12 min drive
  • Cleveland Station - 24 min drive
  • Cleveland Hopkins International Airport (CLE) - 12 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪7 Brew Coffee - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Fat Head's Brewery - ‬16 min walk

About this property

Crowne Plaza Cleveland Airport by IHG

Enjoy the indoor pool at this 3.5-star Middleburg Heights hotel
Crowne Plaza Cleveland Airport by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 11 square feet (1 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Cleveland Airport by IHG. An area shuttle within 5 mi and a roundtrip airport shuttle (available 24 hours) are free. Free self parking is available.

This 3.5-star Middleburg Heights hotel is smoke free.

  • 1 building
  • 238 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 11 sq ft of conference space
  • 1 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Crowne Plaza Cleveland Airport by IHG offers 238 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Exterior
Best Western Airport Inn & Suites Cleveland
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.0 out of 5, Very Good, 1,138 reviews
$72 nightly
The price is $85
Dec 11 - Dec 12
Total with taxes and fees
Best Western Airport Inn & Suites Cleveland

Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.95 for adults and USD 7.95 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 7.95 for children
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Airport Crowne Plaza
Crowne Plaza Cleveland Airport
Crowne Plaza Hotel Cleveland Airport
Crowne Plaza Hotel Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio

Frequently asked questions

How close is Crowne Plaza Cleveland Airport by IHG to the airport?

Crowne Plaza Cleveland Airport by IHG is 6.2 mi (12-min drive) away from the Cleveland Hopkins International Airport (CLE) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Cleveland Airport by IHG?

As of Dec 5, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Cleveland Airport by IHG on Dec 7, 2025 start from $79.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Cleveland Airport by IHG have an airport shuttle?

Crowne Plaza Cleveland Airport by IHG offers a free airport shuttle, available 24 hours a day.

How close is Crowne Plaza Cleveland Airport by IHG to the beach?

This hotel is 15.2 mi (33-min drive) from Huntington Beach.

Does Crowne Plaza Cleveland Airport by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Cleveland Airport by IHG, but buffet breakfast is offered for a fee of USD 12.95 for adults and USD 7.95 for children. It's available every day from 6 AM to 10 AM.

Is there a casino at Crowne Plaza Cleveland Airport by IHG?

No, there is no casino at this hotel, but JACK Cleveland Casino (18-min drive) is nearby.

What time is check-in at Crowne Plaza Cleveland Airport by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Crowne Plaza Cleveland Airport by IHG?

This hotel offers free self parking. Extended parking is available for a fee.

Does Crowne Plaza Cleveland Airport by IHG have a pool?

Crowne Plaza Cleveland Airport by IHG features an indoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Crowne Plaza Cleveland Airport by IHG have a restaurant?

Crowne Plaza Cleveland Airport by IHG is home to Tavolo 72, which features Italian cuisine.

Does Crowne Plaza Cleveland Airport by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Cleveland Airport by IHG to downtown Middleburg Heights?

Crowne Plaza Cleveland Airport by IHG is 0.9 mi away from Middleburg Heights.

Reviews

Crowne Plaza Cleveland Airport by IHG Reviews

7.2

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 345 out of 1002 reviews
Rating 8 - Good. 238 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 125 out of 1002 reviews
Rating 2 - Terrible. 144 out of 1002 reviews

Reviews

6/10 Okay

Curtis

Stayed 2 nights in Aug 2025

2/10 Terrible

Matthew

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is really bad. This is an old Motel 6, nothing is updated. This is not a Hotel - its a motel. On the way to out "room" we passed piles of garbage. Some were out side the rooms, but they had huge piles around the full garbage cans. The room floor looked clean, but the chair had some red stains on them. The linen had holes. It didn't smell bad, but with some of the people walking around there I wasn't comfortable leaving my car sitting outside all night. From the time I got my keys for the room to the time I went back to the desk, had to be under 20min. I let the front desk know that we will not be staying here because of the condition of the property (DON'T BELIEVE THE PICTURES FOR THIS PROPERTY). According to the policy NO Refunds will be given. If this was a $40 per night motel, I wouldn't complain, but the price was over triple that price. Expedia asked for the refund and they wouldn't budge. Expedia did offer a $25 credit for my trouble, but I am out 6x's that amount, because we had to get a different room.
Stayed 1 night in Aug 2025

6/10 Okay

Curtis

Stayed 2 nights in Aug 2025

4/10 Poor

Daniel

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was heavily water damage and extremely outdated and not clean at all especially the water with nats flying around it.
Stayed 2 nights in Sep 2025

4/10 Poor

Tanya

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property is very run down and dirty. There was black mold in our bathroom and furniture is beat up. Doors to rooms also dont close well Also the airport shuttle forgot about us even though we booked it ahead of time. Only good thing was the staff were quite friendly
Stayed 1 night in Aug 2025

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

christina

Disliked: Amenities
Room was very clean was upset the pool wasn’t open & didn’t get a heads-up before coming since I book for the pool
Stayed 2 nights in Sep 2025

8/10 Good

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Shannon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms not cleaned! Mold on walls, couldn’t check!

We were not able to check into our room until 10PM because the rooms were not cleaned. We were supposed to wait for a call to tell us when we could check in, that never came. We finally just went to the counter and asked. The pool was closed and we were given no heads up. We booked this hotel strictly because it had a pool. There were dirty linens all over the hallways. There was mold on our wall and what looked like blood spatter on the wall. It was terrible.
Stayed 2 nights in Aug 2025

6/10 Okay

Eliza

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room did not have a working television, the sink leaked, extremely slow drain for the tub. No hand soap only shampoo, no clock or phone. We were given another room and the tv had a green hue on every channel, no shower soap. I deserve some reimbursement
Stayed 3 nights in Aug 2025

2/10 Terrible

sherry

Disliked: Amenities, property conditions & facilities
Check in was at 3pm… got in my room at 9:45pm. Short staffed… no clean rooms. The room had several things not working… no breakfast buffet as advertised…. The pool was not open… on my way to my room linens lying out in the hallway. It was a disaster!!
Stayed 2 nights in Aug 2025

8/10 Good

Gabriela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The first room had a bathtub that didn't drain. Was moved to another room, bathtub drained but real slow. Ice machine didn't work on the 5th floor. Ask at the reception if shuttle could take us to the Oktoberfest and pick us up later. Was told they can only drop off. However, breakfast was great.
Stayed 1 night in Aug 2025

4/10 Poor

Janet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a royal experience at the Crowne Cleveland

Reserved online, arrived 5 hours after check in time only to be told there were 15 reservations ahead of us waiting for the 2 queen room option. At this point we just wanted to go to bed so we took the room offered. No adjustments were made to our bill. The room was in total disrepair. No TV: missing light bulbs, broken curtains, bathroom fixtures, peeling wallpaper etc.
Stayed 1 night in Aug 2025

2/10 Terrible

Geraldine

Disliked: Cleanliness, property conditions & facilities
I had a reservation for 2 nights. Upon arrival at 7:00 pm there were no clean rooms available. There were a lot of angry people waiting in the lobby for their rooms also. I finally got a room at 9:00 pm. The halls had dirty bedding & towels laying in piles on the floor which were still there in the am. The parking area was a bit of a walk in the dark, with no security. There was only one garbage basket in my room, without a plastic bag, in the bathroom, along with one box of kleenex, also in the bathroom. Also, not a single box of kleenex in the lobby. Getting into a room at 9 pm is unacceptable. They should have offered something to make up for it.
Stayed 2 nights in Aug 2025

6/10 Okay

Allison

Stayed 1 night in Aug 2025

4/10 Poor

Michael

Disliked: Property conditions & facilities
First of all we did not get the room that we reserved. The only rooms that were available were king size beds which we did not have a reservation for. When we got to our room I looked down the hall and there was dirty linen all the way down the hall and made it look like a flop house. Our night bolt was broken on our door. From what I understand there were staffing problems which I can totally relate to however would probably never book at a Crown again.
Stayed 1 night in Aug 2025

4/10 Poor

Enea

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

John

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Joseph

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most disappointing stays I've had in years! Everything about the property exuded an air of neglect & an "I don't care" attitude. Here's a partial listing of issues: 1 - Broken elevator 2 - Bed made in a sloppy manner & with missing sheet 3 - Belligerant attitude from one of the desk clerks 4 - Bundles of dirty bedding & a large trash receptical in the hall of the floor on which we stayed.
Stayed 1 night in Aug 2025

2/10 Terrible

Rosi

Disliked: Cleanliness, staff & service, property conditions & facilities
They did not have a room for us! Highly disappointed
Stayed 1 night in Aug 2025

10/10 Excellent

che

Stayed 2 nights in Aug 2025

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smothly
Stayed 1 night in Aug 2025

2/10 Terrible

Hilary

Traveled with group
Disliked: Cleanliness, staff & service, amenities
An absolutely awful experience, poor communication. We arrived around 3:30pm to check in, to be told at check in the rooms weren’t available yet due to the elevators being broken ; it was taking housekeeping longer to flip rooms. We checked in, paid for our room and waited. They offered us & other people/families to use the basement washrooms and hallways to get ready for the concert we were attending that evening. Before leaving for the concert we popped back up to the front desk & they confirmed it would be a couple hours but we would received at call when it was ready. Around 6pm we received a call that our room was ready, we informed them we were at a concert and would be there later … keep in mind we had already checked in and paid for our room. Hours later we arrived to the hotel, myself and multiple other families were informed that our rooms weren’t available and they had no where for us to sleep aside from being able to provide us with blankets to sleep in the lobby. We have contacted management via email three times now with no response. I would not recommend this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Georgia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay with Crown Plaza when I am in town however this time housekeeping forgot to put soap and shampoo in the bathroom with tissues along with the bathroom sink didn't want to drain. However the front desk was amazing in all custome needs.
Stayed 1 night in Aug 2025

4/10 Poor

Howard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were not helpful. The pool has been closed for weeks. No hot water. Light bulbs missing.
Stayed 2 nights in Aug 2025