Find hotels with a hot tub in room in North Buffalo, NY

"I booked the room that said it was handicapped accessible for two nights. When we got ready to go there it was definitely not. My sister was tired so we put here to bed. The bed was high and we had to lift her. I went down to the front desk to shorten my stay and get a refund for the second night. They did offer to move rooms but I declined as it was a struggle to get my sister into the bed and she was sleeping. Anyway, they said Expedia was who I needed to contact. Expedia then contacted the hotel and they denied my request. I do not normally leave reviews. But it you have a handicap travel or I would be a little concern."

"Good"

"N/a"

"Room was partially cleaned, there was fake money and chip bags under the bed that had clearly been there for a while. Table and dresser drawer in room were broken. Didn't want to seem difficult at the time, but it was not the experience we were looking for. As soon as we woke up we checked out 7 am didn't wait for check out time. Staff needs updated training on proper cleaning . There was so much dust and dirt on the headboard and bed skirt smh.... Not what I expected as a first time customer!! The plus was that our room was located near the entrance where we were able to park and the microwave was directly outside of our room."