When we found the hotel, we weren't sure we weren in the right place. The door and entrance is literally just a door. Doesn't look like a hotel.The woman at the front desk when we tried to check in early, was not very friendly. Just blah. The cost of checking in early is different when you arrive than what their site shows. $25 p/hr early. When we came back to check in, the man at the desk was super friendly and helpful. Overall, the hotel is old and small. Our room was tiny, but clean. All we needed for 1 night. The noise outside is loud, but you are in the city. They offer complimentary earplugs at the front desk. The only thing I wasn't happy with was that there were NO DEADBOLTS or CHAINS on the inside of our door. We were only 2 blocks from MSG where we were going for a concert. Super easy walk. Overall, nothing wrong with our stay.