Hotels with Suites in New Monterey

"The worst experience of my life. Staff was so rude and totally disrespectful. She was acting like she was doing me a favor after she purposefully gave my room away. Them she tried to lie to me by saying that an entire building was flooded while I was the only person in the lobby that didn’t get a room. She found me a room at a horrible hotel that I didn’t book. I booked at the Hyatt and since I didn’t prepay, she felt it her right to give my room away and leave me stranded at 11:30pm at night. I felt totally discriminated against and I hate using that as a reason but it was totally obvious from the moment I arrived. I used to like Hyatt but now I will avoid them and I’m in the hospitality business. She honestly thought she could lie to me. The worst manager on the face of this earth. "

"The property itself was gorgeous, as well as well maintained. The girl at the front desk was very sweet. The gym was clean and it was very easy to get around. Parking was a bit tricky because it seems like there weren’t enough spaces to go around since it is shared with the restaurant, along with the fact that there were spaces taken up by stationary maintenance vehicles and other various property equipment. Seemed like a bad place to keep it. We also got the misfortune of being placed next to a room that must have been used for storage or something. At all hours of the night we could hear various workers hacking, slamming doors, equipment, struggling with the knob, and going in and out. For the price we paid, I would have Never expected anything like that. It’s was bad enough to make me never stay there again. Had that not happened though, we definitely would have. It was so cute and fun and a shame that the night was accompanied by that. "

"Building and staff was excellent but room they did not clean it looked like because there was stains and blood on the sheets and bed we went to go to our room and we had to wait for them to send Bell hop up to clean and redo the bed and everything before we can turn in for the night great place but need to be have more cleanliness"