4.0 out of 5

Sheraton Ambassador Hotel is in the heart of Monterrey, walking distance from Plaza Mexico and Museo Metropolitano de la Ciudad de Monterrey.

This 4-star hotel is within close proximity of Monterrey Metropolitan Museum and Faro de Comercio.

Make yourself at home in one of the 229 air-conditioned guestrooms. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include limo/town car service, a computer station, and express check-out. Planning an event in Monterrey? This hotel has 9967 square feet (926 square meters) of space consisting of conference space and meeting rooms.

Property Features

As a guest of Sheraton Ambassador Hotel, you'll find an outdoor pool, an outdoor tennis court, a spa tub, and a sauna. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include limo/town car service and meeting rooms. Event space at this hotel measures 9967 square feet (926 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Sheraton Ambassador Hotel. For a fee, parking is available.

This 4-star Monterrey hotel is smoke free.

  • 229 guestrooms or units
  • 12 levels
  • 11 conference rooms
  • 9967 sq ft of conference space
  • 926 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Laundry facilities  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

Sheraton Ambassador Hotel offers 229 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. Premium cable television is provided.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless high-speed Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Sheraton Ambassador Hotel has a restaurant on site.

24-hour room service is available.

Breakfast

Start your morning with a buffet breakfast, available each day from 7 AM to 11 AM for a surcharge. You can order a meal from 24-hour room service.

Nearby Things to Do

Located in the hotel's health club and accessible by a second-story enclosed walkway is an 11.5-by-4.5-meter (38-by-15-ft) outdoor swimming pool surrounded by a sundeck furnished with padded lounge chairs and umbrella tables. Inside the health club are a complimentary fitness center with cardio machines, weight machines, and free weights; complimentary men's and women's saunas, steam rooms, and three-person spa tubs; and a racquetball/squash court (surcharge). Spinning classes (surcharges) are offered four mornings a week.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Racquetball/squash on site 

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

Check-in time ends at midnight

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 250 per night.

Pets

  • Pets: MXN 400 per pet, per stay, plus a one-time cleaning fee of MXN 1330 and a deposit of MXN 300.00 per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 20 kg)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
  • Fee for buffet breakfast: MXN 280 for adults and MXN 140 for children (approximately)
  • Valet parking fee: MXN 100 per day (in/out privileges)
  • Pet deposit: MXN 300.00 per night
  • Pet fee: MXN 400 per pet, per stay plus MXN 1330 one-time cleaning fee
  • An early check-in fee will be charged
  • A late check-out fee will be charged
  • Rollaway bed fee: MXN 250 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Name

  • Hotel Ambassador Monterrey
  • Hotel Sheraton Ambassador Monterrey
  • Monterrey Sheraton
  • Monterrey Sheraton Ambassador
  • Sheraton Ambassador
  • Sheraton Ambassador Hotel
  • Sheraton Ambassador Monterrey
  • Sheraton Ambassador Monterrey Hotel
  • Sheraton Monterrey
  • Sheraton Hotel Monterrey
  • Sheraton Ambassador Hotel Monterrey

You should know

Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Registered guests are the only ones allowed to be in guestrooms. To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).