4.0 out of 5

Sheraton Ambassador Hotel is in the heart of Monterrey, walking distance from Plaza Mexico and Museo Metropolitano de la Ciudad de Monterrey.

This 4-star hotel is within close proximity of Faro de Comercio and Palacio Municipal.

Make yourself at home in one of the 229 air-conditioned guestrooms. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. Planning an event in Monterrey? This hotel has 9967 square feet (926 square meters) of space consisting of conference space and meeting rooms.

Property Features

As a guest of Sheraton Ambassador Hotel, you'll find an outdoor pool, an outdoor tennis court, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include limo/town car service and meeting rooms. Event space at this hotel measures 9967 square feet (926 square meters) and includes conference space. A rooftop terrace, multilingual staff, and concierge services are also featured at the business-friendly Sheraton Ambassador Hotel. For a fee, parking is available.

This 4-star Monterrey hotel is smoke free.

  • 229 guestrooms or units
  • 12 levels
  • 11 conference rooms
  • 9967 sq ft of conference space
  • 926 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Umbrellas for the pool
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Laundry facilities  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

Sheraton Ambassador Hotel offers 229 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. Premium cable television is provided.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)

Breakfast

Start your morning with a buffet breakfast, available each day from 7 AM to 11 AM for a surcharge. You can order a meal from 24-hour room service.

Nearby Things to Do

Located in the hotel's health club and accessible by a second-story enclosed walkway is an 11.5-by-4.5-meter (38-by-15-ft) outdoor swimming pool surrounded by a sundeck furnished with padded lounge chairs and umbrella tables. Inside the health club are a complimentary fitness center with cardio machines, weight machines, and free weights; complimentary men's and women's saunas, steam rooms; and a racquetball/squash court (surcharge).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Racquetball/squash on site 

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

Check-in time ends at midnight

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 250.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets: MXN 400 per pet, per stay, plus a one-time cleaning fee of MXN 1330 and a deposit of MXN 300.00 per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 20 kg)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No cribs (infant beds) available

Parking height restrictions apply

Hotel Name

  • Hotel Ambassador Monterrey
  • Hotel Sheraton Ambassador Monterrey
  • Monterrey Sheraton
  • Monterrey Sheraton Ambassador
  • Sheraton Ambassador
  • Sheraton Ambassador Hotel
  • Sheraton Ambassador Monterrey
  • Sheraton Ambassador Monterrey Hotel
  • Sheraton Monterrey
  • Sheraton Hotel Monterrey
  • Sheraton Ambassador Hotel Monterrey