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Get an overview of this hotelDowntown Central Zone hotel with health club

Sheraton Ambassador Hotel is in the heart of Monterrey, walking distance from Plaza Mexico and Museo Metropolitano de la Ciudad de Monterrey.

This 4-star hotel is within close proximity of Faro de Comercio and Palacio Municipal.

Make yourself at home in one of the 229 air-conditioned rooms featuring plasma televisions. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Be sure to enjoy recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional amenities include complimentary wireless Internet access, concierge services, and a hair salon.

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include limo/town car service, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.

Hotel Amenities

Hotel Amenities

The 24-hour Link@Sheraton interactive lobby lounge serves as a connectivity hub in the heart of the lobby. Guests are provided with 3 hours of complimentary Internet access per day. An outdoor pool, fitness facility, and onsite restaurant are conveniences at Sheraton Ambassador Monterrey Hotel.

Events can be arranged in the hotel's 8 meeting rooms, including a ballroom. Valet parking is available for a surcharge.

  • Outdoor pool 
  • Spa tub 
  • Spa treatment room(s) 
  • Steam room 
  • Sauna 
  • Concierge services 
  • Free newspapers in lobby 
  • Health club 
  • Bar/lounge 
  • Restaurant 
  • Limo or Town Car service available 
  • Meeting rooms 8 
  • Conference space 
  • Express check-in 
  • Total number of rooms - 229 
  • Multilingual staff 
  • 24-hour front desk 
  • Porter/bellhop 
  • Express check-out 
  • Hair salon 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Number of floors - 12 
  • Tennis on site 
  • Breakfast available (surcharge) 
  • Wedding services 
  • 24-hour fitness facilities 
  • Free WiFi 
  • Laundry facilities 
  • ATM/banking 
  • Valet parking (surcharge) 
  • Luggage storage 
  • Outdoor tennis court 
  • Smoke-free property 
  • Spa services on site 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Laundry facilities  
  • In-room childcare (surcharge)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

  • Premium bedding 
  • Room service (24 hours) 
  • Blackout drapes/curtains 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Coffee/tea maker 
  • Free toiletries 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • Cable TV service 
  • Iron/ironing board 
  • Desk 
  • Daily housekeeping 
  • In-room safe (laptop compatible) 
  • Pillowtop mattress 
  • Free WiFi 
  • Plasma TV 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Grill & Vine - Fine-dining restaurant. Stained-glass ceiling, brass "street" lamps, and silk plants and palm trees. Buffet and à la carte breakfasts, lunches, dinners. Sunday brunch buffet with live music. Mexican and international dishes.

Le Pavillon Sports Bar - Club-like ambience with sports on TVs. Open late afternoon to late night. Closed Sundays.

Nearby Things to Do

Located in the hotel's health club and accessible by a second-story enclosed walkway is an 11.5-by-4.5-meter (38-by-15-ft) outdoor swimming pool surrounded by a sundeck furnished with padded lounge chairs and umbrella tables. Adjacent is a lighted, hard-surface tennis court (surcharge). Inside the health club are a complimentary fitness center with cardio machines, weight machines, and free weights; complimentary men's and women's saunas, steam rooms, and three-person spa tubs; and a racquetball/squash court (surcharge). Spinning classes (surcharges) are offered four mornings a week.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Racquetball/squash on site 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at Midnight

Check-in time starts at 3 PM

Check-out

Check-out time is Noon

Payment types

Pets

  • Pets allowed for an extra charge of MXN 400 per pet, per stay, plus a one-time cleaning fee of MXN 1330 and a deposit of MXN 300.00 per night
  • Dogs and cats only
  • 2 per room (up to 20 kg)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No cribs (infant beds) available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: MXN 266 per person (approximately)
  • Valet parking fee: MXN 70 per day (in/out privileges)
  • Pet deposit: MXN 300.00 per night
  • Pet fee: MXN 400 per pet, per stay plus MXN 1330 one-time cleaning fee
  • An early check-in fee will be charged
  • A late check-out fee will be charged
  • Rollaway bed fee: MXN 250 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Ambassador Monterrey
  • Hotel Sheraton Ambassador Monterrey
  • Monterrey Sheraton
  • Monterrey Sheraton Ambassador
  • Sheraton Ambassador
  • Sheraton Ambassador Hotel
  • Sheraton Ambassador Monterrey
  • Sheraton Ambassador Monterrey Hotel
  • Sheraton Monterrey
  • Sheraton Hotel Monterrey
  • Sheraton Ambassador Hotel Monterrey

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).


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