6/10 Aceptable
Donna F.
27 jun. 2024
check information
The host we dealt with was actually in Conway. I had asked host before booking, ïs there an elevator, which was on website. They confirmed there was. I booked and when we arrived there was no elevator. 3rd floor unit, most inconvenient ever. Would never have booked if I received the correct info. Sitting in the parking lot, the host had maid looking for the elevator, nonexistent. I asked to see if they had a 1st floor unit. Was notified that they were checking. Check in is at 4pm (on your own) with code. We actually decided to give it a try. 4 was here, no word. slowly carried out stuff. between 430 to 5 they said they'd move us to another property. decided to stay put. most inconvenient ever. hassled over parking permit which was not where they said. worst possible situation. will never recommend!!!
Donna F.
Se hospedó 3 noches en junio de 2024