Hotel Indigo Kansas City - The Crossroads, an IHG Hotel

3.5 star property
3.5-star hotel near Crown Center

Choose dates to view prices

Photo gallery for Hotel Indigo Kansas City - The Crossroads, an IHG Hotel

Exterior
Suite, 1 King Bed with Sofa bed, Accessible (Comm) | Down comforters, desk, iron/ironing board, free WiFi
Interior
Exterior
Hair dryer, towels, soap, shampoo

Reviews

9.2

Wonderful

Popular amenities

  • Bar
    BarBar
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Breakfast available
    Breakfast availableBreakfast available
  • Parking available
    Parking availableParking available
  • Housekeeping
    HousekeepingHousekeeping
  • Room service
    Room serviceRoom service

Check-in time

4:00 PM

Check-out time

12:00 PM

Explore the area

Map
2020 Grand Boulevard, Kansas City, MO, 64108
  • Popular LocationCrown Center5 min walk
  • Popular LocationLEGOLAND® Discovery Center9 min walk
  • Popular LocationT-Mobile Center14 min walk
  • AirportKansas City, MO (MCI-Kansas City Intl.)25 min drive

Similar properties

About the neighborhood

Kansas City

Heart of Kansas City.Within a 10-minute walk of this Crossroads Arts District hotel, you'll find Crown Center and LEGOLAND® Discovery Center. T-Mobile Center and Kansas City Convention Center are also within 3 miles (5 km).

What's nearby

  • Crown Center - 5 min walk
  • LEGOLAND® Discovery Center - 9 min walk
  • Science City at Union Station - 10 min walk
  • T-Mobile Center - 14 min walk
  • Kansas City Convention Center - 19 min walk

Getting around

  • Crossroads Tram Stop - 5 min walk
  • Kansas City Union Station - 8 min walk
  • Kansas City International Airport (MCI) - 25 min drive

Restaurants

  • ‪Fiorella's Jack Stack Barbecue - ‬6 min walk
  • ‪Spectators Sports Bar and Grill - ‬7 min walk
  • ‪Green Lady Lounge - ‬4 min walk
  • ‪Up-Down KC - ‬5 min walk
  • ‪Reverb KC Apartments - ‬6 min walk

About this property

Hotel Indigo Kansas City - The Crossroads, an IHG Hotel

3.5-star hotel near Crown Center
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

Public spaces have free WiFi. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Hotel Indigo Kansas City - The Crossroads, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 81 guestrooms or units
  • 4 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Hotel Indigo Kansas City - The Crossroads, an IHG Hotel offers 81 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Flat-screen televisions come with premium cable channels.

This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 20 for adults and USD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 10 for children
  • Covered valet parking fee: USD 28 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Kansas City Crossroads
Hotel Indigo Crossroads
Indigo Kansas City Crossroads
Hotel Indigo Kansas City The Crossroads
Hotel Indigo Kansas City The Crossroads
Hotel Indigo Kansas City - The Crossroads, an IHG Hotel Hotel

Frequently asked questions

How close is Hotel Indigo Kansas City - The Crossroads, an IHG Hotel to the airport?

Hotel Indigo Kansas City - The Crossroads, an IHG Hotel is 20.4 mi (25-min drive) away from the Kansas City International Airport (MCI) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Indigo Kansas City - The Crossroads, an IHG Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hotel Indigo Kansas City - The Crossroads, an IHG Hotel on Aug 11, 2024 start from $127.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo Kansas City - The Crossroads, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at Hotel Indigo Kansas City - The Crossroads, an IHG Hotel.

Does Hotel Indigo Kansas City - The Crossroads, an IHG Hotel offer free breakfast?

Free breakfast isn’t offered at Hotel Indigo Kansas City - The Crossroads, an IHG Hotel, but cooked-to-order breakfast is offered for a fee of between USD 10 and 20 for adults, USD 10 and 10 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Indigo Kansas City - The Crossroads, an IHG Hotel?

No, there is no casino at this hotel, but Isle of Capri Casino Kansas City (5-min drive) and Harrah's Casino (11-min drive) are nearby.

What time is check-in at Hotel Indigo Kansas City - The Crossroads, an IHG Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Indigo Kansas City - The Crossroads, an IHG Hotel?

Free parking is not available at this hotel. Valet parking is available for USD 28 per day.

Does Hotel Indigo Kansas City - The Crossroads, an IHG Hotel have a pool?

Hotel Indigo Kansas City - The Crossroads, an IHG Hotel does not have a pool.

Does Hotel Indigo Kansas City - The Crossroads, an IHG Hotel have a restaurant?

Hotel Indigo Kansas City - The Crossroads, an IHG Hotel is home to Leedy's Bar and Kitchen, which features American cuisine.

Does Hotel Indigo Kansas City - The Crossroads, an IHG Hotel have a spa?

There are no spa services available at this hotel.

How close is Hotel Indigo Kansas City - The Crossroads, an IHG Hotel to downtown Kansas City?

Hotel Indigo Kansas City - The Crossroads, an IHG Hotel is 0.8 mi away from Kansas City.

Hotel Indigo Kansas City - The Crossroads, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 607 out of 886 reviews" "
Rating 8 - Good. 186 out of 886 reviews" "
Rating 6 - Okay. 46 out of 886 reviews" "
Rating 4 - Poor. 30 out of 886 reviews" "
Rating 2 - Terrible. 17 out of 886 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very nice area
Stayed 2 nights in Jan 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked the original lady that checked us in about parking and we got an answer of valet or nothing basically but realized there is more options available however it was out of her concern (inconvenience) to advise what we were asking. Lack of care and concern for a person in the front of the business.
Stayed 1 night in Apr 2024

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Clean and affordable!
Stayed 1 night in Mar 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable and stylish, the hotel staff was great, and the location was great. Used the valet parking since there was no self parking other than the street.
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Krystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were excellent. I did have some bleed through from the room next to me so bring ear plugs if you need quiet. Overall pleasant stay
Stayed 1 night in Mar 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Jill

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional great staff!
Stayed 1 night in Mar 2024

10/10 Excellent

Heidi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was blown away the front desk team. Also, loved the available drinks and travel needs, medication and sanitary supplies in an emergency situation they helped.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Stephen, Kansas City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful artsy building and cool rooms.
Stayed 1 night in Feb 2024

10/10 Excellent

Kristin

Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. The room was really cool, and the valet was really nice, as well as the front desk. It was conveniently located form the places we wanted to see. Also easy to find!!
Stayed 1 night in Mar 2024

8/10 Good

ROBERTA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Mike, des moines

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. It was a nice area perfect distance from power and light in the plaza worked out to be a perfect little weekend.
Stayed 1 night in Feb 2024

6/10 Okay

Keith

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The hotel itself is a nice property. The problem is their staff. Despite pointing out our room had not been cleaned, it was still only cleaned once in our 4 nights there. We certainly do not want our towels replaced in a short stay, however, when you are spending so much, we do expect bins to be emptied, bed made, coffee replenished, etc. There was a payment issue with our stay and the staff were dismissive and unwilling to deal with the issue. They just kept fobbing us off and saying to speak to someone else another time. It did not get resolved and we have been overcharged approx. $500 to date, with no resolution. Expedia are blaming the hotel, the hotel are blaming Expedia. Neither seem willing to check their own records to resolve the issue, I have to do all of the work to resolve the matter. Also, we checked out early on our day of departure. The member of staff was unable and/or incapable of properly dealing with this.
Stayed 4 nights in Feb 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Heather

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to accommodate our needs. Friendly and top notch! The parking was not ideal. We used Valet and were parked in an alleyway behind the building. The rooms were comfortable and very clean. Area is walkable. If unable to walk longer distances the rail car provides an alternative option. Overall, we were pleased with our stay and would stay again. 4/5 stars
Stayed 1 night in Feb 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Dane

Stayed 2 nights in Feb 2024

10/10 Excellent

Sugiry

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was always so helpful and friendly!
Stayed 1 night in Feb 2024

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well-maintained and the staff was very nice. They were very accommodating as the property was having issues with their parking garage and their phones. Would recommend this facility to others.
Stayed 1 night in Feb 2024