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Hotel Indigo Kansas City - The Crossroads by IHG

3.5 star property
3.5-star hotel near Crown Center

Choose dates to view prices

Photo gallery for Hotel Indigo Kansas City - The Crossroads by IHG

Interior
Exterior
Suite, 1 King Bed with Sofa bed, Accessible (Comm) | 1 bedroom, down comforters, desk, iron/ironing board
Breakfast, lunch, dinner served; American cuisine
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
2020 Grand Boulevard, Kansas City, MO, 64108
  • Crown Center
    ‪3 min walk‬
  • LEGOLAND® Discovery Center
    ‪10 min walk‬
  • T-Mobile Center
    ‪13 min walk‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, down comforters, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(5 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, down comforters, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, down comforters, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, down comforters, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

1 bedroom, down comforters, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, down comforters, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication)

9.0 out of 10
Wonderful
(2 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm)

1 bedroom, down comforters, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Comm)

9.6 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, down comforters, desk, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(38 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, down comforters, desk, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Kansas City

Heart of Kansas City.Within a 10-minute walk of this Crossroads Arts District hotel, you'll find Crown Center and LEGOLAND® Discovery Center. T-Mobile Center and Kansas City Convention Center are also within 3 miles (5 km).

What's nearby

  • Crown Center - 3 min walk - 0.2 miles
  • Science City at Union Station - 8 min walk - 0.5 miles
  • LEGOLAND® Discovery Center - 10 min walk - 0.5 miles
  • T-Mobile Center - 13 min walk - 0.7 miles
  • Kansas City Convention Center - 16 min walk - 0.9 miles

Getting around

  • Crossroads Tram Stop - 5 min walk
  • Kansas City Union Station - 8 min walk
  • Kansas City International Airport (MCI) - 28 min drive

Restaurants

  • ‪Jack Stack Barbecue - Freight House - ‬6 min walk
  • ‪Spectators Sports Bar and Grill - ‬7 min walk
  • ‪Green Lady Lounge - ‬4 min walk
  • ‪Up-Down KC - ‬5 min walk
  • ‪Reverb KC Apartments - ‬6 min walk

About this property

Hotel Indigo Kansas City - The Crossroads by IHG

3.5-star hotel near Crown Center
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

Public spaces have free WiFi. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Hotel Indigo Kansas City - The Crossroads by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 81 guestrooms or units
  • 4 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Hotel Indigo Kansas City - The Crossroads by IHG offers 81 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Flat-screen televisions come with premium cable channels.

This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 10 for children
  • Covered valet parking fee: USD 28 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Kansas City Crossroads
Hotel Indigo Crossroads
Indigo Kansas City Crossroads
Hotel Indigo Kansas City The Crossroads
Hotel Indigo Kansas City The Crossroads
Hotel Indigo Kansas City The Crossroads an IHG Hotel
Hotel Indigo Kansas City - The Crossroads by IHG Hotel
Hotel Indigo Kansas City - The Crossroads by IHG Kansas City

Frequently asked questions

How close is Hotel Indigo Kansas City - The Crossroads by IHG to the airport?

Hotel Indigo Kansas City - The Crossroads by IHG is 20.2 mi (28-min drive) away from the Kansas City International Airport (MCI) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Indigo Kansas City - The Crossroads by IHG?

As of Jun 24, 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Kansas City - The Crossroads by IHG on Jul 6, 2025 start from $127.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo Kansas City - The Crossroads by IHG have an airport shuttle?

Airport shuttle services are not available at Hotel Indigo Kansas City - The Crossroads by IHG.

Does Hotel Indigo Kansas City - The Crossroads by IHG offer free breakfast?

Free breakfast isn’t offered at Hotel Indigo Kansas City - The Crossroads by IHG, but cooked-to-order breakfast is offered for a fee of between USD 10 and 20 for adults, USD 10 and 10 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7 AM to 11:00 AM.

Is there a casino at Hotel Indigo Kansas City - The Crossroads by IHG?

No, there is no casino at this hotel, but Isle of Capri Casino Kansas City (5-min drive) and Harrah's Casino (12-min drive) are nearby.

What time is check-in at Hotel Indigo Kansas City - The Crossroads by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Indigo Kansas City - The Crossroads by IHG?

Free parking is not available at this hotel. Valet parking is available for USD 28 per day.

Does Hotel Indigo Kansas City - The Crossroads by IHG have a pool?

Hotel Indigo Kansas City - The Crossroads by IHG does not have a pool.

Does Hotel Indigo Kansas City - The Crossroads by IHG have a restaurant?

Hotel Indigo Kansas City - The Crossroads by IHG is home to Leedy's Bar and Kitchen, which features American cuisine.

Does Hotel Indigo Kansas City - The Crossroads by IHG have a spa?

There are no spa services available at this hotel.

How close is Hotel Indigo Kansas City - The Crossroads by IHG to downtown Kansas City?

Hotel Indigo Kansas City - The Crossroads by IHG is 0.8 mi away from Kansas City.

Hotel Indigo Kansas City - The Crossroads by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 696 out of 1004 reviews
Rating 8 - Good. 206 out of 1004 reviews
Rating 6 - Okay. 48 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms. Mostly great staff. Unfortunately for us the breakfast experience was a bit underwhelming. Only reason for a star off.
Stayed 5 nights in Mar 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay at downtown KC, the staff was beyond friendly, rooms were very clean and comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Lauri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff! Walking distace to the streetcar and great restaurants!
Stayed 2 nights in Mar 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Mar 2025

10/10 Excellent

doug

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Felicia

Stayed 3 nights in Mar 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we really enjoyed our experience. Everyone was very nice and welcoming. The amenities were great. Ended up not doing room service, but food was excellent. The room needed a few minor repairs that a handyman could complete. The server we had in the restaurant was very kind, but she kept checking in on us so much that we got a little weirded out and decided to take our food back to the room. Comfortable bed, great soap,shampoo, etc.!
Stayed 1 night in Feb 2025

4/10 Poor

Reybert, Atlanta

Stayed 2 nights in Feb 2025

10/10 Excellent

Morgan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and friendly, beautiful hotel and great location.
Stayed 1 night in Feb 2025

10/10 Excellent

Rhonda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Madelynn

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was super clean and well kept. The staff was excellent. The biggest complaint we had was that the hotel was super noisy! The room creaked all night, the walls were so thin could hear the loud music someone was playing down the hall. I think we were near train tracks because every hour there was this tremendously loud noises that sounded like a never ending plane going by. We could hardly sleep. Other than that, we truly enjoyed the room and bedding was comfortable. The shower pressure was fabulous too! But for sleeping, the noise was unbearable.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel indigo is a wonderful experience. Clean rooms and great service. Genuinely pleased with the experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and spacious. Really enjoyed the staff and property.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tatum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Roger Brec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a diamond in the rough. Great bed. Food options were expensive. Was a bit hard to find.
Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
I would classify the Hotel Indigo Kansas City - The Crossroads as a hidden gem in Kansas City. The Staff (from the front desk to the housekeeping, and the restaurant employees), is a strength of the hotel. Very friendly, professional, courteous, and very responsive. The location of the hotel makes it a great spot to walk to other sites of KC. I would absolutely stay here again on my next trip to KC.
Stayed 4 nights in Jan 2025

6/10 Okay

Marcus

Liked: Cleanliness, property conditions & facilities, room comfort

Thin Walls and Weird Check-In

Check in process was kind of weird. They didnt tell us about security deposit and just told me to put my card in. Building had paper thin walls. I could hear people in the hall and heard the person in the room over sneeze a few times. The room was nice and all, but my wife and I were celebrating our 10 year and it felt like you could hear everyone in the building.
Stayed 1 night in Jan 2025

10/10 Excellent

Shawn

Stayed 1 night in Jan 2025