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"it was just a hotel but the service was great plus free dog stay " More

By a verified traveler on Sun 21 Mar 2021

Hotel Description

Hotel near Camp Lejeune Main Gate and Visitor Center in Jacksonville

In Jacksonville

Within 3 miles (5 km) of this hotel, you'll find Jacksonville Mall and Camp Lejeune Main Gate and Visitor Center. Onslow Memorial Hospital and Coastal Carolina Community College are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. A picnic area, laundry facilities, and barbecue grills are also on offer.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 78 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include hair dryers, phones, and desks. Weekly housekeeping is available.

Deluxe Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$70* Per night/room Apr 18 - Apr 19

Suite, 2 Queen Beds, Non Smoking, Kitchen (Larger)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn & Suites Jacksonville, NC ratings based on 10 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Red Roof Inn & Suites Jacksonville, NC

Everyone (4) Couples (2) Family (6)
1 out of 5
Pitiful place. Dirty, bugs, graciously incompetent staff. Hotel is noisy, with roadway outside a convenient drag strip for the rednecks in their BFT's [Big Freakin' Trucks]. Honestly son, the girls couldn't care less about your stupid hillbillyass truck. Stovetop did not work. Pass this by.

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 13, 2021 by Holly Crede GM

Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback and we're very sorry you were unhappy with your experience. We will take your comments into consideration to make changes to improve our customer experience.

5 out of 5

Posted by on Apr 2, 2021

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Comment from Hotel Management

Apr 12, 2021 by Holly Crede GM

Thank you for staying with us! We appreciate your ranking and look forward to your next stay!

5 out of 5
it was just a hotel but the service was great plus free dog stay

Posted by on Mar 21, 2021

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Comment from Hotel Management

Mar 23, 2021 by Holly Crede GM

Thanks for staying with us. We appreciate your feedback!

4 out of 5
The room was nothing like the photo, regardless it was a decent room. The employees there were extremely nice and accommodating. Would have been nice to have been a heads up that their pool was not going to be open due to COVID, otherwise a nice stay. Our 2 dogs enjoyed their vacation as well.

Posted by , from Delaware on Jul 7, 2020

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Comment from Hotel Management

Sep 23, 2020 by LouLou

Thank you for staying with us, we will addressing your concerns!

4 out of 5
It was nice but needed more condiments like soaps and lotion and there was a spot on one of the bed sheets.

Posted by on Sep 22, 2019

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Comment from Hotel Management

Oct 1, 2019 by FRONT DESK

WE TRULY APOLOGIZE ON OUR BEHALF FOR BEING UNABLE TO ACCOMMODATE YOUR STANDARDS, WE WILL DO BETTER AS A TEAM TO FIX THE ISSUE. THANK YOU FOR REACHING OUT.

1 out of 5
I do not recommend. It smelled like mildew throughout the hallways. The lobby was nice, but that’s about it. Our room was full of moisture. You could slip and slide on the moist floors. Old fixtures in restroom. Kitchenette definitely outdated and in need of serious repairs. The price was good, but I guess you get what you pay for!!!!

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 24, 2019 by Front Desk

We do appreciate your feedback. We do apologize about the inconvenience you experienced. We will make sure we tackle these issues.

3 out of 5
The door to get in the back of the hotel was open all the time. You didn't even have to use your key card to get in. That was a little unsettling. There was some kind of crusted sauce all over the microwave when I got there. It also had a bit of a musty smell when I got there. Overall it was a good stay. Blankets, pillows, and towels were clean. Breakfast was basic, but still good. However, I did end up with ringworm on my arm after staying there.

Posted by on Mar 4, 2019

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Comment from Hotel Management

Mar 7, 2019 by Tiki

Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies.

4 out of 5
All in all it was a fine place to stay for the price we paid. It was in the cheeper range of hotels so I’m not expecting the greatest hotel in the world. The hot tub didn’t work the entire time we were there, but the pool was nice and warm to make up for it. The mattresses were extremely uncomfortable. They are spring mattresses which I’ve become spoiled in recent years with not having spring mattresses. I wish breakfast was later than 9. Even just until 10 would have been fine. There weren’t enough pool towels either but you can just go to front desk and ask. Also wished the side door was locked so not everyone could get in. The parking lot sucked too but you cannot blame the hotel for this. It’s just a tight space. Maybe have that truck with a ladder park somewhere else and not right in front. There are positives of this hotel. The staff was extremely friendly. I can’t remember the guy at the front desk but he had a pony tail and was the nicest of them all. The lady that checked us in was nice also. Our room was clean which is always a plus. The breakfast was your run of the mill continental breakfast and that’s a good thing. I would recommend this hotel because of the price.

Posted by on Feb 5, 2019

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Comment from Hotel Management

Feb 8, 2019 by Front Desk

We appreciate the time that you took to make such a thorough review! Thank you for choosing to stay with us and we hope to see you again soon!

5 out of 5

Stay at Red Roof Inn(Travelers)

Pros: Easily accessible
Cons: The bathroom door opening against the entrance door
Location: A lot of restaurants are near
An experience, everyone was very very nice. Would recommend anyone especially with animals

Posted by , from Shannon, N C on Aug 24, 2017

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3 out of 5
Close to military bases.. many restaurants around.. comfortable bed..

Posted by on Mar 1, 2017

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Comment from Hotel Management

Apr 3, 2017 by Cynthia

Thank you for staying with us!

About the Red Roof Inn & Suites Jacksonville, NC

Location 1723 Lejeune Blvd, Jacksonville, NC 28546

Renovations + Closures

The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Red Roof Inn & Suites Jacksonville, NC. Free self parking is available. Smoking is allowed in designated areas at this Jacksonville hotel.

  • 1 building
  • 78 guestrooms or units
  • 2 levels
  • Built in 1990
  • To-go breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Albert J. Ellis Airport (OAJ) (28.3 km / 17.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Red Roof Inn & Suites Jacksonville, NC offers 78 accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels. This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided weekly.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of bedsheets (on request)

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 4:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Pets cannot be left unattended

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20.00 (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Liberty Inn Jacksonville
  • Red Roof Inn Jacksonville NC Hotel
  • Red Roof Inn Jacksonville NC
  • Red Roof Inn & Suites Jacksonville, NC Hotel
  • Red Roof Inn & Suites Jacksonville, NC Jacksonville
  • Red Roof Inn & Suites Jacksonville, NC Hotel Jacksonville

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Red Roof Inn & Suites Jacksonville, NC.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.