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Hyatt Regency Houston West

3.5 star property
3.5-star hotel near Bear Creek Pioneers Park

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Breakfast, lunch, brunch served; American cuisine, garden views
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Exterior
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Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Gym

Explore the area

Map
13210 Katy Fwy, Houston, TX, 77079
  • CityCentre
    ‪4 min drive‬
  • Memorial City Mall
    ‪6 min drive‬
  • Westheimer Rd
    ‪8 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds

8.0 out of 10
Very good
(38 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(53 reviews)
  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Houston

Memorial stay.A stay at this Memorial hotel places you within 3 miles (5 km) of Bear Creek Pioneers Park and 6 miles (10 km) of Memorial City Mall. Katy Mills Mall is within 12 miles (20 km) and Downtown Aquarium is within 20 miles (32 km).

What's nearby

  • Topgolf Houston - Katy - 3 min drive - 2.3 miles
  • Bear Creek Pioneers Park - 4 min drive - 2.6 miles
  • CityCentre - 4 min drive - 3.9 miles
  • Memorial City Mall - 6 min drive - 5.3 miles
  • Westheimer Rd - 8 min drive - 4.7 miles

Getting around

  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 35 min drive

Restaurants

  • ‪Whataburger - ‬2 min drive
  • ‪Hibachi Grill & Buffet - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive

About this property

Hyatt Regency Houston West

3.5-star hotel near Bear Creek Pioneers Park
Hyatt Regency Houston West offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 12 meeting rooms are available. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hyatt Regency Houston West. Self parking is free.

This 3.5-star Houston hotel is smoke free.

  • 400 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Regency Houston West offers 400 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation, per stay
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Frequently asked questions

How close is Hyatt Regency Houston West to the airport?

Hyatt Regency Houston West is 31 mi (35-min drive) away from the George Bush Intercontinental Airport (IAH) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Regency Houston West?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Houston West on Aug 10, 2025 start from $102.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Regency Houston West have an airport shuttle?

Airport shuttle services are not available at Hyatt Regency Houston West.

Does Hyatt Regency Houston West offer free breakfast?

Free breakfast isn’t provided at Hyatt Regency Houston West, but to-go breakfast is offered for a fee of between USD 15 and 45 per person. It's available on weekdays from 6:00 AM to 11:00 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at Hyatt Regency Houston West?

No, there is no casino at this hotel.

What time is check-in at Hyatt Regency Houston West?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hyatt Regency Houston West?

This hotel offers free self parking.

Does Hyatt Regency Houston West have a pool?

Hyatt Regency Houston West features an outdoor pool. Guests can enjoy pool access from 7:30 AM to 10:00 PM.

Does Hyatt Regency Houston West have a restaurant?

Hyatt Regency Houston West is home to Cafe on the Lake, which features American cuisine, garden views, and al fresco dining.

Does Hyatt Regency Houston West have a spa?

There are no spa services available at this hotel.

How close is Hyatt Regency Houston West to downtown Houston?

Hyatt Regency Houston West is 15.3 mi away from Houston.

Hyatt Regency Houston West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 665 out of 1106 reviews
Rating 8 - Good. 198 out of 1106 reviews
Rating 6 - Okay. 117 out of 1106 reviews
Rating 4 - Poor. 60 out of 1106 reviews
Rating 2 - Terrible. 66 out of 1106 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

arthur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. It does show a little wear and tear in places. But overall great place. Love the fish ponds in the lobby, so peaceful.
Stayed 1 night in Apr 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

my stay

love the hotel. we come to this one only when in Houston. A gold club member. This time we appeared to be on the old side of the hotel? Carpet in corridor coming up and I tripped over it. I don’t care for the older side of the hotel.
Stayed 2 nights in Apr 2025

6/10 Okay

Kristen

Liked: Staff & service
No room service, old and tatterted fixtures
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Amari

Liked: Cleanliness, staff & service, property conditions & facilities
It Was Great!
Stayed 3 nights in Apr 2025

10/10 Excellent

Lan Kieu, Lawrenceville

Stayed 3 nights in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel, very clean and comfortable to be in. The staff was very kind. Rooms were
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Loud noise in the room whenever the AC unit kicked off or on and concierge didn’t offer anything other than free coffee which I thought wasn’t acceptable considering my fiance and I couldn’t sleep all night due to the noise happening every 10 to 15mins. Everything else was great and I would stay again but you should be more accommodating in situations like that
Stayed 1 night in Apr 2025

8/10 Good

Amru

Stayed 2 nights in Apr 2025

10/10 Excellent

Crystal, Waco

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was amazing. Rooms were clean
Stayed 1 night in Mar 2025

10/10 Excellent

Shanta

Stayed 2 nights in Apr 2025

8/10 Good

Nestor

Stayed 1 night in Mar 2025

8/10 Good

Kari

Traveled with family
Liked: Cleanliness, staff & service, amenities
There was an event going on when we arrived. The gates to parking were locked and there were cones blocking other entrances. No one was directing traffic and it was a mess. The lobby was very nice. The beds were fairly comfortable. The room smelled old and very musty. They need to put some sort of scent in the air vents to help with this. There was very little hot water. The man at checkout was friendly. Oh, and they charge $4.50 for plain, no brand coffee. They could very easily have something set up in the lobby for self serve coffee.
Stayed 1 night in Apr 2025

10/10 Excellent

Wade, Streetsboro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Yoan

Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and warm atmosphere in lobby/dining area.
Stayed 3 nights in Mar 2025

8/10 Good

Douglas

Stayed 4 nights in Mar 2025

6/10 Okay

Najee

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a bad place

The lobby of the hotel was really nice. The fish were a nice touch. The rooms can use some updating. Only issue I have is that I reserved this room for 3 days and only stayed 2 days. The hotel made note of my early check out however they refused to provide a refund for the additional day not used.
Stayed 3 nights in Mar 2025

10/10 Excellent

LaAngelica

Traveled with family
Liked: Cleanliness, amenities
Hotel, very accommodating Super Clean great experience!
Stayed 1 night in Mar 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Erik

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Ty

Traveled with partner
Liked: Cleanliness, staff & service
Ok hotel.but definitely older. Elevators were incredibly slow. Lots of highway noise. Towels were threadbare. Could be a great property once renovated. The staff great for the most part excluding the valet when we were leaving who was sitting down and on his phone. Having worked in hospitality that's a huge no-no.
Stayed 1 night in Mar 2025

4/10 Poor

Mark

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 8 nights in Mar 2025