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Citybox Helsinki

3.0 star property
3-star eco-certified hotel near Kauppatori Market Square, connected to a rail/subway station

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Photo gallery for Citybox Helsinki

Lobby sitting area
Property preview
Laundry room
Double Room | Pillowtop beds, desk, laptop workspace, soundproofing
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Pet friendly
  • Laundry
  • Kitchen
  • Free WiFi
  • Business services

Explore the area

View in a map
Kolmas Linja 8 B, Helsinki, Uusimaa, 00530
  • Place, Helsinki Cathedral
    ‪16 min walk‬
  • Place, Kauppatori Market Square
    ‪4 min drive‬
  • Place, Helsinki Exhibition and Convention Centre
    ‪6 min drive‬
  • Airport, Helsinki (HEL-Vantaa)
    ‪21 min drive‬

Room options

View all photos for Double Room

Double Room | Pillowtop beds, desk, laptop workspace, soundproofing

Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Small)

Double Room (Small) | Pillowtop beds, desk, laptop workspace, soundproofing

Double Room (Small)

9.4 out of 10
Exceptional
(65 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Large)

Double Room (Large) | Pillowtop beds, desk, laptop workspace, soundproofing

Double Room (Large)

8.8 out of 10
Excellent
(3 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Pillowtop beds, desk, laptop workspace, soundproofing

Twin Room

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Loft Room

Family Loft Room | Pillowtop beds, desk, laptop workspace, soundproofing

Family Loft Room

9.4 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Room

Family Room | Pillowtop beds, desk, laptop workspace, soundproofing

Family Room

8.8 out of 10
Excellent
(8 reviews)
  • 183 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Family Room (6 persons)

Family Room (6 persons) | Pillowtop beds, desk, laptop workspace, soundproofing

Family Room (6 persons)

9.6 out of 10
Exceptional
(10 reviews)
  • 312 sq ft
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Pillowtop beds, desk, laptop workspace, soundproofing

Junior Studio Suite

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Helsinki

City center stay.At this Kallio hotel, you'll be within a 5-minute walk of Hakaniemi Market Square and Kallio Church. Helsinki Workers' House and Helsinki Street are also within half a mile (1 km).

What's nearby

  • Linnanmaki Amusement Park - 10 min walk - 0.6 miles
  • Helsinki Cathedral - 16 min walk - 0.9 miles
  • Olympic Stadium - 19 min walk - 1.0 mile
  • Kauppatori Market Square - 4 min drive - 1.0 mile
  • Helsinki Exhibition and Convention Centre - 6 min drive - 2.0 miles

Getting around

  • Kallion Virastotalo Station - 1 min walk
  • Helsinki (HEC-Helsinki Central Train Station) - 19 min walk
  • Helsinki-Vantaa Airport (HEL) - 33 min drive

Restaurants

  • ‪Oluthuone Haka - ‬1 min walk
  • ‪Rytmi - ‬1 min walk
  • ‪Ravintola Oiva - ‬2 min walk
  • ‪da Vinci Bar & Ristorante - ‬2 min walk
  • ‪Palapizzeria Izza by Särdough - ‬3 min walk

About this property

Citybox Helsinki

3-star eco-certified hotel near Kauppatori Market Square, connected to a rail/subway station
As a guest of Citybox Helsinki, you'll find a vending machine, laundry facilities, and express check-in. WiFi is free in public spaces. The eco-certified Citybox Helsinki also features express check-out, an elevator, and a microwave in a common area.

This 3-star Helsinki hotel is smoke free.

  • 178 guestrooms or units
  • Meeting rooms
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
Citybox Helsinki offers 178 air-conditioned accommodations with hair dryers. Beds feature pillowtop mattresses. This Helsinki hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Guests can make use of the shared/communal kitchen. Bathrooms include showers with rainfall showerheads. Housekeeping is provided weekly.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance

Access methods

Private entrance

Pets

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citybox Helsinki Hotel
Citybox Helsinki Helsinki
Citybox Helsinki Hotel Helsinki

Frequently asked questions

How close is Citybox Helsinki to the airport?

Citybox Helsinki is 10.9 mi (33-min drive) away from the Helsinki-Vantaa Airport (HEL) airport, the closest popular airport to the property.

Does Citybox Helsinki have an airport shuttle?

Airport shuttle services are not available at Citybox Helsinki.

How close is Citybox Helsinki to the beach?

This hotel is 2.4 mi (16-min drive) from Hietaniemi Beach.

Does Citybox Helsinki offer free breakfast?

Citybox Helsinki does not offer free breakfast.

Is there a casino at Citybox Helsinki?

No, there is no casino at this hotel, but Grand Casino Helsinki (16-min walk) is nearby.

What time is check-in at Citybox Helsinki?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Citybox Helsinki?

Free parking is not available at this hotel.

Does Citybox Helsinki have a pool?

Citybox Helsinki does not have a pool.

Does Citybox Helsinki have a spa?

There are no spa services available at this hotel.

How close is Citybox Helsinki to downtown Helsinki?

Citybox Helsinki is 0.9 mi away from Helsinki.

Reviews

Citybox Helsinki Reviews

9.4

Exceptional

9.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 456 out of 621 reviews
Rating 8 - Good. 129 out of 621 reviews
Rating 6 - Okay. 22 out of 621 reviews
Rating 4 - Poor. 6 out of 621 reviews
Rating 2 - Terrible. 8 out of 621 reviews

Reviews

2/10 Terrible

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No vehicular access! Stay away!

The property is surrounded by a years-long major road construction project. Thus it is utterly inaccessible by car or taxi. This is not in any way communicated by the management. And there are no signs near the temporary "gangplank" to the hotel to indicate that one is going in the right direction. This complete lack of necessary communication is unacceptable! In my case, it resulted in two hours of wandering and an added taxi expense. Once inside, the hotel clerk was outstandingly helpful and friendly and the room was clean and comfortable. But the irresponsible behavior of the management cannot be forgiven or ignored. I must recommend not staying at this property!
Stayed 3 nights in Jun 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was impressive! The room was clean the common facilities were well kept. Very clean. The washing machine. The kitchen. Highly recommended! Will stay again if I visit Helsinki in the future
Stayed 3 nights in Jun 2025

10/10 Excellent

Mevhibe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful location to stay - with very easy links to market but also meeting venues.
Stayed 3 nights in May 2025

10/10 Excellent

Dina

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay and central location Very good
Stayed 3 nights in Jun 2025

10/10 Excellent

Valerie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay!

I love the CityBox brand and stay here whenever I am in Scandinavia. The room was excellent - without frills (minimalist in design) , and very comfortable. Location was ideal with the subway access in the building, and teams stopping almost across the street. Lots of dining options in the area as well as a lovely cafe that had breakfast. Would definitely stay again and recommend to friends. My only suggestion would be to clearly identify when cleaning is scheduled. My stay was 10 days long, and cleaning happened twice.
Stayed 10 nights in Jun 2025

10/10 Excellent

MILES

Stayed 2 nights in Jun 2025

10/10 Excellent

Guitze

Stayed 4 nights in Jun 2025

10/10 Excellent

Tayla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and a great location to stay at. Rooms were tidy aha good for short stays. Shared kitchen was great for breakfast and dinner.
Stayed 2 nights in Jun 2025

8/10 Good

Colin

Traveled with partner
Liked: Property conditions & facilities
A nice clean new hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very new, great hotel, ideal for what we needed, great rooms, comfy bed and pillows, plenty of space even in the 'small' rooms. Clean, tidy, friendly and helpful staff/hosts. No TV in rooms which is no issues, good WiFi, communal area comfy seats a table tennis table, and a large kitchen, with coffee machines (pay to use, €2.50) for a variety of coffee, kettles, toaster and microwaves for guests to use to make their own breakfast, fridges for people to store their fresh food/drinks - just label 🏷 it as instructed. There's a lidl not far from the Hotel to get what you need for breakfast or suggtions to eat. About 20-30minutes walking from city centre or about 5 minutes on the Metro. 100% recommended and would stay again if in Helsinki, and will use the chain again if visiting other locations with CityBox in it. Hotel does recommend places to eat, and many you get discount with your room card, between 5-20% depending on the place, juttutupa was one place which is also highly recommended.
Kitchen area. Includes coffee machines and vending units (buying required), but also kettles, toaster, and fridges for guest to use.
Stayed 3 nights in May 2025

8/10 Good

Yuka

Liked: Cleanliness, staff & service
The place was convenient
Stayed 4 nights in May 2025

8/10 Good

Suzanne

Traveled with family
Liked: Cleanliness, property conditions & facilities
Convenient for a family stay.
Stayed 2 nights in May 2025

10/10 Excellent

Warren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was a little too solid for me personally, but the hotel was great. Self check in service and good location. The kitchen area was helpful. Great stay
Stayed 1 night in May 2025

10/10 Excellent

Dr. Sarah

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Lauren

Stayed 1 night in May 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Staying here was simple and straightforward. It was close to everything I wanted to do and it was quiet.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Nice new hotel with train station, buses and trams all nearby. Also walkable to the centre and port. Room was small, clean and basic. Ideal for short stays. Would recommend.
Stayed 2 nights in Apr 2025

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We were locked in our room. The handle on the door was malfunctioning. We had to activate our phone’s service to contact the desk, $12.
Stayed 1 night in May 2025

10/10 Excellent

Wikrom

Stayed 2 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New concept in hotels

The concept is interesting - no front desk, common areas where you can cook or visit, small rooms, etc. Even though the room was tiny, it had everything we needed, and we loved the big windows looking out on the city. It was new and spotlessly clean and the bed was heavenly comfortable. It was within walking distance of the Helsinki Cathedral and harbor area. There were some great little restaurants in the neighborhood. We'd highly recommend it.
Stayed 2 nights in May 2025

10/10 Excellent

azm

Liked: Cleanliness, staff & service, property conditions & facilities
Simple. Efficient. Clean. Great staff. Watch for Alex and Erin. Possibly the best team ever... What fine people ... Thank you guys 🙏 Kiitos!!! Fully recommended!!!!
Stayed 2 nights in May 2025

10/10 Excellent

yuanchang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right above Hakaniemi Metro

Spacious room. Plenty of choice for food a
Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and convenient location. Close to shops and many food options. Loved the small market located attached to hotel building for meal options when you don’t want to eat out or do fast food. Public transportation just steps away. Would not hesitate to come back!
Stayed 4 nights in Apr 2025