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"Very basic hotel. Customer service was lacking. The guy working day shift was pleasant but the guy working nights (with the nose bridge piercing) didn ... " More

By a verified traveler on Thu 28 Nov 2019

Hotel Description

Hotel near Humboldt State University in Arcata

Heart of Arcata

Your stay at this Pacific hotel places you within 6 miles (10 km) of Humboldt State University and Azalea State Natural Reserve. Humboldt State University Natural History Museum and Arcata Plaza are also within 6 miles (10 km).

Free perks

An indoor pool, free self parking, and laundry facilities are featured at this hotel. Enjoy the free buffet breakfast each morning. A 24-hour business center, WiFi in public areas, and free newspapers are also on offer.

WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 49 guestrooms also offer WiFi and flat-screen TVs with satellite channels. Egyptian cotton sheets, coffee/tea makers, and free local calls are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$94* Per night/room Nov 4 - Nov 5

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn Arcata-Humboldt Area ratings based on 22 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn Arcata-Humboldt Area

Everyone (3) Family (2)
3 out of 5
Very basic hotel. Customer service was lacking. The guy working day shift was pleasant but the guy working nights (with the nose bridge piercing) didn’t say a word. The power went out in Arcata at 6pm and by morning breakfast, staff still had no updates for guests. No efforts to provide breakfast (which was included in price). There is a single bathroom in the lobby, but no toilet paper. The same guy that ran the front desk and managed the morning buffet eventually added toilet paper to the bathroom.

Posted by on Nov 28, 2019

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Comment from Hotel Management

Dec 23, 2019 by David

Dear Scott, Thank you for taking time to write a review for our hotel! We appreciate all guest feedback, as it allows us to know what we are doing well and what we should consider changing to improve the experience for everyone who chooses to come stay with us. Input from patrons like you will help us become one of the best hotels on the block! Thanks for helping! We look forward to your next visit with us so that we can again prove that we are committed to guest satisfaction! Warm regards, David Cisco Guest Relations Manager Comfort Inn Arcata - Humboldt Area

4 out of 5
Pros: good location. I like that the windows open and they have a pool.
Location: Near Arcata, the ocean, and the redwood trees
we left a jacket and they called us right away to get it back to us.

Posted by on Apr 4, 2015

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4 out of 5

Howard Johnson in Arcata was surprisingly nice!

Pros: Cleanliness, breakfast, swimming pool, mini-gym, and frig and microwave in room.
Cons: I've never liked carpet in a bedroom...it can't be removed and cleaned. Decorative tile would be nice.
Location: The hotel is about 5 minutes from downtown Arcata (great shopping), and about 20 minutes from the Eureka Zoo, Patricks Point and Trinidad.
First of all, I am very picky when it comes to cleanliness and bedding...and our room was clean and tidy when we arrived. After removing the bedspread, which we always do in hotel rooms, we discovered the sheets were so clean they had a crisp feel to them. The mattresses were firm yet comfortable...my back actually felt better when I woke after sleeping on the HJ mattress. We were given a code for internet access and it worked. Cable was okay, no better or worse than other hotels. We didn't notice any highway noise from the direction of 101...good. The complimentary self-serve breakfast had a good selection. Waffles, fruit, bagels and other goodies. Next time, however, we'll reserve a room on the second floor so we can feel safe leaving the window open all night, and we'll remember to bring running shoes for the treadmill and a swimsuit for the swimming pool. All in all, a good experience.

Posted by , from Salem, OR on Mar 31, 2015

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4 out of 5

Nice selection of breakfast items

Breakfast was great. Scrambled eggs, sausage, waffle maker, several cereals, several coffees, several teas, more than one juice, couple of fruits, lots of breads and bagels. We ate at 8:00 and there was plenty of food.

Posted by , from Boise, Idaho on Mar 30, 2015

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3 out of 5

This is a perfectly acceptable hotel.

Pros: The staff.
Cons: Better chairs in the rooms! Those chairs are so uncomfortable!
This property is perfectly acceptable. It is near gas stations, groceries, fast food, and a sit-down mexican restaurant. It is clean enough and reasonably priced. The staff is excellent!

Posted by , from Sacramento on Mar 23, 2015

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4 out of 5

Decent hotel for the money

We were on a budget and this hotel helped keep us on it. My boys enjoyed the indoor pool. There was construction going on but nothing that bothered us. The staff was nice and helpful. The only con was that we didn't get to use the continental breakfast because it was way to busy. There was only one waffle maker and it took 3 minutes a waffle, when you have 5 people in front of you waiting that can take awhile so we ended up having to eat out. But overall it was fine. Internet was slow, just FYI

Posted by , from Veneta, OR on Feb 21, 2013

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3 out of 5

okay for a night

Cons: Poor breakfast
Its okay. As it had no elevator I asked if i could have a first floor not wanting to trudge my suitcase with 2& weeks of clothes up the long staircase. They charged extra. For the first floor. Same took type. Kind of cheesy.

Posted by , from Lyndon, VT, USA on Sep 21, 2012

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5 out of 5

Excellent quality

Pros: Free Internet, Quiet
Cons: Poor breakfast
Check was fast and easy. Plenty of free parking. Room was very nicely appointed. Large bathroom. Breakfast room was very small and typically crowded with only the minimal of offerings. Overall a very good motel.

Posted by , from Wilsonville, OR, USA on Jun 22, 2012

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1 out of 5

WORST PLACE EVER!!!

Pros: Free breakfast, Free Internet
The management staff are EXTREMELY RUDE!!! Over charged us for room we reserved. We extended our stay and didn't want to accept our reservation we made online wanted to charge their regular room rate which was $15 more a night. NEVER EVER AGAIN. STAY AWAY!!!!

Posted by , from Oregon, USA on Dec 20, 2011

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4 out of 5

Good value for the money

Pros: Free breakfast, Free Internet, Quiet
This hotel was a good value for the money. Just be careful of the spa. We went in and within 5 minutes our eyes starting burning. Let front desk staff know the following morning and they said they would check on it. The next day my fiance had an allegic reaction with red spots and swelling =( So although I'd recommend the hotel... Just stay out of the spa!

Posted by , from Redding, CA, USA on Nov 17, 2011

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About the Comfort Inn Arcata-Humboldt Area

Location 4700 Valley West Blvd, Arcata, CA 95521

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. Free breakfast is available daily. An indoor pool, a vending machine, and coffee/tea in a common area are also featured at Comfort Inn Arcata-Humboldt Area. Self parking is free. You'll have access to the indoor pool at a partner property. This Arcata hotel is smoke free.

  • 49 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Eureka, CA (ACV-Arcata - Eureka) (9.7 km / 6 mi)
  • Parking: Free self parking

Room Amenities

Comfort Inn Arcata-Humboldt Area offers 49 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:00 PM

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 1.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 0.00 per stay (rates may vary)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Arcata
  • Comfort Inn Arcata
  • Comfort Inn Arcata-Humboldt Area Hotel
  • Comfort Arcata Humboldt Area
  • Comfort Inn Arcata-Humboldt Area Hotel
  • Comfort Inn Arcata-Humboldt Area Arcata
  • Comfort Inn Arcata-Humboldt Area Hotel Arcata

You should know

  • Pool access available from 7 AM to 10 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.