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4.5 out of 5

"Hotel was clean, room was very nice, friendly staff. Only gripe was they do not disclose upfront that they charge $25 per night hold on your card for ... " More

By a verified traveler on Tue 07 Sep 2021

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Hotel Description

3-star guestrooms with free WiFi

In West Chester

You'll be within 2 miles (3 km) of Topgolf and 6 miles (10 km) of Trammel Fossil Park with a stay here. Ohio Valley Antique Mall and Tri-County Mall are also within 6 miles (10 km).

Renovated in 2014

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Free Internet, refrigerators

The 125 guestrooms offer free WiFi and free wired Internet, refrigerators, and LCD TVs. Other amenities include room service, free weekday newspapers, and phones.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$89* Per night/room Nov 13 - Nov 14

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Cincinnati/West Chester ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Garden Inn Cincinnati/West Chester

Everyone (7) Couples (1) Family (2)
4 out of 5
Hotel was clean, room was very nice, friendly staff. Only gripe was they do not disclose upfront that they charge $25 per night hold on your card for incidentals & snacks which are pricey. What you don’t use is credited when you checkout, but they need to tell you this upfront as we suddenly had $75 less on our card to use on the trip. Amenities like the bar, restaurant are closed due to covid but that’s not their fault. No hot tub in pool area. Also if your a honors member, book thru Hilton or the hotel direct or your membership doesn’t mean anything, nor do you get ur points. The room was very nice, we had a shower only room but it was large and plenty of hot water. Very comfy bed. Mini fridge and microwave in room. Easy access from interstate, and there is a starbucks, Applebee’s, mellow mushroom, and burger king across the street. Overall a pleasant stay, they just need to be up front with the $25 dollar per night hold they put on your card as it could mess up ppls plans for other things due to that $ not being available suddenly, we didn’t have any issues but it could happen & they don’t mention it at all at, we found out when looking at our account and had to ask about it. Would stay at the hotel again though.

Posted by , from Browns on Sep 7, 2021

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5 out of 5

Posted by on Jun 26, 2021

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5 out of 5

Posted by on Apr 17, 2021

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5 out of 5

Posted by on Mar 21, 2021

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2 out of 5
Too many young kids running around the building.

Posted by on Mar 21, 2021

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4 out of 5
The property and people were wonderful. Our only disappointment was the “breakfast” which consisted of a smooshed very mini blueberry muffin, a bottle of water, and an apple- totally inadequate.

Posted by on Jun 12, 2020

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5 out of 5
We called the hotel to advise we would be arriving late. We we got the staff treated us by name. Impressive.

Posted by on Oct 14, 2019

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5 out of 5
Very nice hotel and staff. Very helpful and there if you need anything.

Posted by , from Ashland, KY on Oct 22, 2018

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5 out of 5

Nice hotel, close to movie theatre and restaurants

I was in town for work and it's in a great location, easy to get to and close to lots of things!

Posted by on Oct 7, 2015

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5 out of 5

Excellent stay

Pros: Everything
Cons: Nothing
Location: Many restaurants nearby.
The hotel was very clean, rooms were clean and decent size. Staff very friendly! King size bed was very comfortable! I usually cannot sleep in hotels and Toss and turn all night. I fell asleep right away & slept all night!

Posted by , from Plainfield, IL on Jul 7, 2015

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About the Hilton Garden Inn Cincinnati/West Chester

Location 9306 Schulze Drive, West Chester, OH 45069

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Hilton Garden Inn Cincinnati/West Chester offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Event space at this hotel measures 3500 square feet (315 square meters). The business-friendly Hilton Garden Inn Cincinnati/West Chester also features a terrace, room service (during limited hours), and express check-out. Free self parking is available. A complete renovation of Hilton Garden Inn Cincinnati/West Chester was completed in 2014. This 3-star West Chester hotel is smoke free.

  • 125 guestrooms or units
  • 5 levels
  • 3500 sq ft of conference space
  • 315 sq m of conference space
  • Built in 2014
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Cincinnati/West Chester offers 125 accommodations with complimentary weekday newspapers and complimentary toiletries. LCD televisions are featured in guestrooms. This West Chester hotel provides complimentary wired and wireless Internet access. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Refrigerator
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Toiletries (free)
  • Telephone
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 11:00 AM.

Garden Grille & Bar - This restaurant specializes in American cuisine.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.00 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 10.00 per person (approximately)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn West Chester
  • Hilton Garden West Chester
  • Hilton West Chester
  • West Chester Hilton
  • Hilton Garden Inn West Chester Ohio
  • Hilton Garden Inn West Chester Hotel
  • Hilton Cincinnati West Chester
  • Hilton Garden Inn West Chester
  • Hilton Garden Inn Cincinnati/West Chester Hotel
  • Hilton Garden Inn Cincinnati/West Chester West Chester
  • Hilton Garden Inn Cincinnati/West Chester Hotel West Chester

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.