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4.4 out of 5

"Great location. Staff were all friendly and helpful. " More

By a verified traveler on Tue 21 Apr 2020

Hotel Description

4-star hotel near Newberry Library

Heart of Chicago

Within a 15-minute walk of this Gold Coast hotel, you'll find Newberry Library and International Museum of Surgical Science. Water Tower Place and Navy Pier are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Express check-in, express check-out, and a computer station are also on offer.

Tablet computers, free WiFi

The 165 individually decorated guestrooms offer free WiFi and tablet computers. LCD TVs come with cable channels, and other amenities include room service and coffee/tea makers.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$123* Per night/room Aug 2 - Aug 3

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Transfer Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Claridge House ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Claridge House

Everyone (4) Couples (5)
5 out of 5
Very close to my customer location and restaurants

Posted by on Feb 15, 2020

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Comment from Hotel Management

Feb 22, 2020 by Samantha Doll | Front Office Manager

So happy to see you enjoyed your time in Chicago and that Claridge House helped enhance that! We are lucky to be a part of such a wonderful neighborhood so close to dining, shopping, and entertainment yet tucked away into a peaceful and historic neighborhood. Come see us again on your next visit to the city!

2 out of 5

Posted by on Jan 21, 2020

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Comment from Hotel Management

Jan 23, 2020 by Colin

Thank you for your feedback. Please contact me directly at the hotel if there is anything specific we can do to improve!

5 out of 5
stayed there 2 times. seems to be a good value if you catch it at the right price. nice restaurants across the street and next door for breakfast. very walkable to business and transportation.

Posted by on Dec 24, 2019

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Comment from Hotel Management

Dec 24, 2019 by Samantha Doll | Assistant Front Office Manager

Thanks for taking the time to review your stay! So glad to hear it was a great one. Keep an eye out for those deals and come see us again soon!

3 out of 5
Liked the property ok. Nothing special. Didn’t care for reservation experience. Believed it was probably deceptive. Stayed here many times when it was Indigo Blue. Probably will not be back.

Posted by , from Indianapolis on Dec 9, 2019

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Comment from Hotel Management

Jan 6, 2020 by Samantha Doll | Front Office Manager

Thank you for taking the time to review and share your experiences, Bud. I would love the opportunity to learn more about the specific disappointments during the reservation process. Reach out and I would love to get you set up for a return stay at our best rate in an upgraded room!

5 out of 5

Posted by on Oct 31, 2019

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Comment from Hotel Management

Nov 19, 2019 by Samantha Doll | Assistant Front Office Manager

Thank you for the amazing rating! Come stay with us again soon!

5 out of 5

Posted by on Oct 2, 2019

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Comment from Hotel Management

Nov 19, 2019 by Samantha Doll | Assistant Front Office Manager

Thank you for the amazing rating!

3 out of 5
Needed more info on parking. Apartment staff next door were so helpful!

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 15, 2019 by Israel Arteaga

Hello Mir, and thank you for taking a moment to share your recent stay with us. I apologize for the lack of information provided to you about the parking options. We will address this with our team, as we're here to ensure our guests are welcomed properly and are being kept well informed. We hope you will consider staying with us again in the future, and we look forward to the opportunity of hosting you again.

5 out of 5
The proprty was very clean & staff was very friendly. Only 1 working elevator was inconvenient though.

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 15, 2019 by Israel Arteaga

Thank you so much for making our house, your home! We sincerely appreciate your kind comments about our team and overall cleanliness. Please accept my sincere apology for the inconvenience you experienced due to our elevator being down for maintenance. Our guest's safety is most important to us, and these repairs will ensure the elevator is running safely and efficiently, and we are all anxiously waiting for the maintenance to be complete. Thank you again, and we hope to welcome you back soon!

5 out of 5
Nice but their food service was too expensive for the amount and quantity. Eg, $4 for a tiny under cooked muffin.

Posted by on May 25, 2019

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Comment from Hotel Management

May 27, 2019 by Israel Arteaga

Thank you so much for making our house, your home! We're thrilled to know that you had a wonderful stay with us. I apologize for the inconvenience you experienced with our room service, I will be sure to pass on your feedback to the management team of our restaurant. We look forward to welcoming you back in the near future.

5 out of 5
Cozy, yet classy. Warm and accommodating staff. Perfectly located.

Posted by on Apr 26, 2019

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Comment from Hotel Management

Apr 26, 2019 by GM

Thank you for your valued feedback

Renovations + Closures

This property is closed from 25 March 2020 to 31 July 2020 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 672 square feet (62 square meters). A fitness center, spa services, and tour/ticket assistance are also featured at the business-friendly Claridge House. For a fee, parking is available. This 4-star Chicago hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 12 levels
  • 672 sq ft of conference space
  • 62 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (27.6 km / 17.1 mi)
  • Train station: Millennium Station (2.8 km / 1.8 mi)
  • Metro station: Clark-Division Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Claridge House offers 165 accommodations with tablet computers and safes. Each accommodation is individually decorated. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Tablet
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Juniper - This theme restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

  • Deep tissue massage
  • Prenatal massage
  • Sports massage
  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 2 per room
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • UnionPay
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 23.48 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 25 per person (approximately)
  • Valet parking fee: USD 62 per day (in/out privileges)
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Claridge House Hotel Chicago
  • Claridge House Hotel
  • Claridge House Chicago
  • Hotel Indigo Chicago Downtown Gold Coast
  • Claridge House Hotel
  • Claridge House Chicago
  • Claridge House Hotel Chicago

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.