See all properties

Hotel Hacienda Cancun

2.5 star property
Hotel near Las Palapas Park in Cancun

Choose dates to view prices

Photo gallery for Hotel Hacienda Cancun

Outdoor pool, sun loungers
TV
TV
TV
Interior entrance

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av. Sunyaxchen Lote 39 y 40, Cancun, QROO, 77509
  • Place, Las Palapas Park
    ‪3 min walk‬
  • Place, Plaza 28
    ‪8 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

8.8 out of 10
Excellent
(6 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | Iron/ironing board, free WiFi, bed sheets

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

You may also like

Ad
View from property

Hyatt Zilara Cancun - Adults Only - All Inclusive

Zona Hotelera
  • Pool
  • Hot tub
  • All inclusive
  • Spa
4.7 out of 5, Exceptional, 1,536 reviews
$528 nightly
The price is $644
Jun 8 - Jun 9
Total with taxes and fees
Hyatt Zilara Cancun - Adults Only - All Inclusive

About the neighborhood

Cancun

City center stay.With a stay at this Downtown Cancun hotel, you'll be within half a mile (1 km) of Las Palapas Park and 2 miles (3 km) of Kabah Urban Park. Cancun Mall is within 3 miles (5 km) and Yamil Lu'um Archaeological Zone is within 9 miles (15 km).

What's nearby

  • Las Palapas Park - 3 min walk - 0.2 miles
  • Mercado 28 - 5 min walk - 0.3 miles
  • Plaza 28 - 8 min walk - 0.5 miles
  • Benito Juarez Municipal Building - 9 min walk - 0.5 miles
  • Mercado 23 - 10 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪La Parrilla - ‬3 min walk
  • ‪Av. Yaxchilán - ‬1 min walk
  • ‪Porky's Tacos - ‬3 min walk
  • ‪Los Pescaditos - ‬2 min walk
  • ‪El Mercado De Las Delicias - ‬4 min walk

About this property

Hotel Hacienda Cancun

Hotel near Las Palapas Park in Cancun
Hotel Hacienda Cancun offers its guests an outdoor pool, a terrace, and a garden. Public spaces have free WiFi.

This Cancun hotel is smoke free.

  • 38 guestrooms or units
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • No smoking on site
Hotel Hacienda Cancun offers 38 air-conditioned accommodations with complimentary toiletries and ceiling fans. Televisions come with cable channels.

Bathrooms include showers. This Cancun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Similar properties

Rooftop terrace
Suites Gaby Cancun
Downtown Cancun
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Housekeeping
4.0 out of 5, Very Good, 968 reviews
$22 nightly
The price is $33
Jun 28 - Jun 29
Total with taxes and fees
Suites Gaby Cancun

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Hacienda Cancun
Hacienda Cancun
Radisson Cancun
Cancun Radisson Hacienda
Hotel Hacienda Cancun Hotel
Hotel Hacienda Cancun Cancun
Hotel Hacienda Cancun Hotel Cancun

Frequently asked questions

How close is Hotel Hacienda Cancun to the airport?

Hotel Hacienda Cancun is 11.6 mi (21-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Hacienda Cancun?

As of Jun 7, 2026, prices found for a 1-night stay for 2 adults at Hotel Hacienda Cancun on Jun 11, 2026 start from $45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Hacienda Cancun have an airport shuttle?

Airport shuttle services are not available at Hotel Hacienda Cancun.

How close is Hotel Hacienda Cancun to the beach?

This hotel is 5.5 mi (13-min drive) from Tortuga Beach and 11.2 mi (95-min drive) from North Beach. Don't forget your sunscreen!

Does Hotel Hacienda Cancun offer free breakfast?

Hotel Hacienda Cancun does not offer free breakfast.

Is there a casino at Hotel Hacienda Cancun?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (4-min drive) and Dubai Palace Casino (5-min drive) are nearby.

What time is check-in at Hotel Hacienda Cancun?

Check-in start time: 3 PM; Check-in end time: 6:00 PM.

Is there free parking at Hotel Hacienda Cancun?

Free parking is not available at this hotel.

Does Hotel Hacienda Cancun have a pool?

Hotel Hacienda Cancun features an outdoor pool.

Does Hotel Hacienda Cancun have a spa?

There are no spa services available at this hotel.

How close is Hotel Hacienda Cancun to downtown Cancun?

Hotel Hacienda Cancun is 1.4 mi away from Cancun.

Hotel Hacienda Cancun Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 92 out of 369 reviews
Rating 8 - Good. 104 out of 369 reviews
Rating 6 - Okay. 92 out of 369 reviews
Rating 4 - Poor. 45 out of 369 reviews
Rating 2 - Terrible. 36 out of 369 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Aldrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Franck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel, if you want to go in Cancun and close to downtown it's the best one
Stayed 7 nights in Mar 2025
Verified

8/10 Good

Eden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and comfy
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Misa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good to stay for one night :)
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good and clean and tidy and were really helpful
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Margarita Guerra

Liked: Staff & service
No WiFi 😔 we only stayed 1night service was great at front desk. And lost of little spots to eat around. Our bed did have a couple of stains on it. But it was an easy quick and cheap stay.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Wayne

Liked: Staff & service, property conditions & facilities
The staff were very helpful and polite even when i locked myself out of my a few times 😃
Stayed 3 nights in Aug 2024
Verified

8/10 Good

allan

Liked: Cleanliness, staff & service, property conditions & facilities

Economy room is decent enough near Park

It's a decent enough room for the money except they don't really have any place to put your items except for one spot
Stayed 1 night in Jan 2023
Verified

8/10 Good

allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Overall a good experience, staff is very helpful. The only problem are barking dogs in back yards on back side of building
Stayed 1 night in Jan 2023
Verified

2/10 Terrible

Bronagh

Disliked: Cleanliness, property conditions & facilities, room comfort

Truly grim

Wanted a place for a brief stay before an early morning flight. Welcome desk staff were very friendly but the hotel was not a nice place . Horrendous smell in the room & corridor, no hot water or WiFi and overall very very grimy feel. Earwigs in the bathroom.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Chiara Anna

Liked: Cleanliness
I liked the position and the swimming pool even if it could be better cleaned... I didn't like that even if I clearly asked for a towels changing they didn't change them. I had to ask for toilet paper at the reception. Old but solid structure with A/C. There is no elevator but the building has a typical and welcoming structure.
Stayed 4 nights in Aug 2025
Verified

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very old needs lots of upgrades rooms are smelly just terrible overall
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Americo

Disliked: Amenities, property conditions & facilities
Unfortunately the place is not what is on pictures, the rooms smell horrible. It's in a good location, but the property needs a very needed renovation, and clean up. We were supposed to stay there for 4 nights, we couldn't stay one. Tried to cancel, but I haven't heard from the property nor Expedia and it's been more than a week.
Stayed 4 nights in Mar 2023
Verified

6/10 Okay

Shelline

Disliked: Amenities
Other customers was very noisy,slamming doors etc.Especially late at night when you are trying to rest.The rooms are not sound proof. If you are someone who has a low tolerance for noise while resting this is a definite no no.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Jacmony

Liked: Cleanliness, staff & service, amenities
la limpieza de la habitacion es buena, es austera pero funcional, no tenia ropero o closet, solo el espacio para uno pero abierto para colocar algunas cosas, el baño bien, igualmente austero pero funcional, el hotel no tiene elevador o al menos nosotros no vimos, asi que tuvimos que subir las maletas hasta el piso donde estaba nuestra habitacion, los empleados nos atendieron muy bien, incluso nos dieron recomendaciones para visitar y para comer, cuidado con el estacionamiento, hay pocos lugares, en general nuestra estancia fue muy buena, no es costoso y esta ubicado en una zona donde hay varios lugares para ir a comer, cerca del parque de las palapas, cerca del mercado de artesanias, sin duda volveria a hospedarme con ellos.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
El aire no enfriaba tanto
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Isaac

Disliked: Cleanliness, amenities
El ruido todo el tiempo hay mucha gente en los pasillos, los controles no sirven, pusieron un solo rollo de papel de baño para tres dias y dos noches no hicieron jamás cambio de toallas y se fue la luz
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Samuel

Liked: Cleanliness
Unas colchas para taparse xq con esas sabanas muy delgadas no me quita el frio.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Eric

Disliked: Cleanliness
Torneira tanque sem agua, chuveiro pouca água. Barulho de bip estranho
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Daniel E

Liked: Staff & service

Hotel centrico no es para vacaciones

Es un hotel viejo. Pero bien ubicado en la parte central de cancun. No es recomendable para vacaciones
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Jose Alfredo

Liked: Staff & service
Disliked: Cleanliness

Regular

Es un hotel bastante regular, no ofrece las mejores instalaciones o algo de lujo pero está muy bien para el precio, si lo que buscas es solo un lugar a donde llegar a dormir y ya este hotel es perfecto. Lo único negativo es que no tiene wifi en las habitaciones
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente opción para hospedarse en cancun
Stayed 5 nights in Apr 2025
Verified

6/10 Okay

BENOIT

Personnel de la réception très sympathique mais la chambre très basique.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está en buena ubicación y sus al rededores tranquilos
Stayed 1 night in Mar 2025
Verified

4/10 Poor

ALONSO

Disliked: Cleanliness, amenities, property conditions & facilities
Es un hotel viejo y descuidado, la habitación muy incómoda, la cortina del baño de la regadera muy sucia, me dio mucho asco, hay termitas en el cuarto, la alberca lucía muy sucia, pésimo hotel
Stayed 1 night in Feb 2025