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4.4 out of 5

"Great property at a great price. Room was great. The complimentary breakfast and eating area was one of the best of any hotel I've been to. " More

By a verified traveler on Mon 07 Oct 2019

Hotel Description

3-star hotel near Pinnacle Hills Promenade

In historical district

You'll find Pinnacle Hills Promenade and Mercy Hospital Northwest Arkansas within 3 miles (5 km) of this hotel. John Q. Hammons Convention Center and Rogers Aquatics Center are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and free perks like on-the-go breakfast and free self parking.

Flat-screen TVs

Featuring conveniences like sitting areas and coffee/tea makers, the 103 guestrooms also offer down comforters and flat-screen TVs with cable channels. Other amenities include Netflix, hair dryers, and phones.

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$124* Per night/room Jul 25 - Jul 26

Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hyatt Place Rogers/Bentonville ratings based on 21 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Rogers/Bentonville

Everyone (9) Couples (1) Family (2)
5 out of 5

Posted by on May 17, 2021

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Comment from Hotel Management

May 27, 2021 by Front Desk Lead

Thank you for you feedback!

5 out of 5
Great property at a great price. Room was great. The complimentary breakfast and eating area was one of the best of any hotel I've been to.

Posted by , from Tulsa on Oct 7, 2019

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Comment from Hotel Management

Oct 8, 2019 by General Manager

Thank you so much for letting us know about your recent stay. We are happy you chose Hyatt Place and so happy to know you enjoyed your time with us. We hope to welcome you back soon. Have a great day. General Manager Hyatt Place Rogers/Bentonville, AR

4 out of 5

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 9, 2019 by General Manager

Thank you for choosing Hyatt Place. We hope to welcome you again soon. Yours in Hospitality, General Manager HYATT PLACE ROGERS/BENTONVILLE

4 out of 5
I found the staff to be especially friendly and helpful (Arizona (front desk) and Daniel (maintenance?) in particular). The rooms were clean and the beds VERY comfortable. In fact the whole property was SPOTLESS! It was nice to have adult beverages and a food menu available, it would have been nicer to actually have access to them. The breakfast was plentiful yet somewhat meek. The eggs were tasteless and in my 5 day stay overcooked 4/5 mornings (brown scorch marks), it would be nice to have some cheese (cheddar, feta, cotija, feta), salsa, scallions, chopped fresh veggies etc. to kind of "dress" them up. The gravy was of a glue like texture. It was edible just not necessarily appealing. To sum up my visit- my 4th day I went to the front desk and requested a charcuterie board while we were out at the pool. "I'm sorry it will be a couple hours, I am here alone and cannot leave the front desk." I asked for a vodka tonic with lemon "I'm sorry we do not have any lemon or lime. We got wiped out Saturday night after the Razorback game". (This is now MONDAY!) Can I please schedule a shuttle to the airport for tomorrow for my husband and I? "I'm sorry we only shuttle the airline crews to the airport, we shuttle guests anywhere within 5 miles IF we have available staff." I was definitely striking out!! Walked away shaking my head. That evening we returned to the hotel after dinner and the same young lady was behind the desk. More to tell but have run out of space ...

Posted by on Sep 4, 2019

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Comment from Hotel Management

Sep 9, 2019 by General Manager

On behalf of our entire team, I wanted to take a moment to apologize for any inconvenience you encountered with your stay. Please know that I have addressed your concerns with each associate and have used this as a re-train time on customer service and hospitality. I hope you will give us another opportunity to be of service to you and prove that we can be your hotel of choice. Again, my sincere apologies. Sincerely, Yours in Hospitality, General Manager HYATT PLACE ROGERS/BENTONVILLE

5 out of 5
Super friendly staff. Room very clean. Would definitely stay here again.

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 7, 2019 by General Manager

Thank you for choosing Hyatt Place and thank you for your wonderful comments. I look forward to sharing with our team. We hope to welcome you back soon. Have a wonderful weekend. General Manager Hyatt Place Rogers/Bentonville, AR

5 out of 5
The property was nice and clean. The staff was nice. Hyatt makes you be a reward member to get a standard continental breakfast free most places.

Posted by on May 14, 2019

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Comment from Hotel Management

May 17, 2019 by General Manager

Thank you so much for taking the time to complete a survey on your recent stay. We are delighted to know you enjoyed your time with us. I did want to make sure you are aware that the World of Hyatt membership that Hyatt request you sign up for is complimentary and allows you to earn Hyatt reward points toward free night stays at any Hyatt World wide. By signing up, you also receive our breakfast complimentary which provides hot items as well as continental items. I want to thank you again for choosing Hyatt Place and we hope to have you with us again soon. Have a wonderful weekend. General Manager Hyatt Place Rogers/Bentonville, AR

5 out of 5
Our view from the hotel room was basically a construction site. Not within the hotel grounds, but still an eye sore.

Posted by on Feb 24, 2019

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Comment from Hotel Management

Feb 26, 2019 by General Manager

Thank you so much for taking the time to let us know about your recent stay and we hope to welcome you back again. Have a wonderful week. General Manager Hyatt Place Rogers/Bentonville, AR

5 out of 5

Posted by on Feb 8, 2019

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Comment from Hotel Management

Apr 1, 2019 by General Manager

Thank you for choosing Hyatt Place. We hope to welcome you back soon. Yours in Hospitality General Manager Hyatt Place Rogers/Bentonville, AR

5 out of 5
Nice place. Very accommodating to our granddaughter.

Posted by on Oct 29, 2018

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Comment from Hotel Management

Oct 29, 2018 by General Manager

Happy Monday to you! Thank you very much for choosing Hyatt Place. We are happy to know you all enjoyed your time with us and we hope to have you with us again soon. Have a great week. General Manager Hyatt Place Rogers/Bentonville, AR

5 out of 5

Nice--close to where we visited.

Pros: Location; professionalism
Cons: Can't think of anything.
Location: good proximity to a golf store, theaters, restaurants
Good--met our expectations--would recommend without hesitations.

Posted by on Feb 12, 2017

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Comment from Hotel Management

Feb 17, 2017 by General Manager

We are delighted to hear you had an enjoyable stay and we look forward to welcoming you back soon. Have a great weekend! General Manager Hyatt Place Rogers/Bentonville, AR

About the Hyatt Place Rogers/Bentonville

Location 4610 W Walnut St, Rogers, AR 72756

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

Hyatt Place Rogers/Bentonville offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 850 square feet (79 square meters) and includes conference space. The business-friendly Hyatt Place Rogers/Bentonville also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This 3-star Rogers hotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • 5 levels
  • 850 sq ft of conference space
  • 79 sq m of conference space
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Northwest Arkansas Regional Airport (XNA) (20.6 km / 12.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hyatt Place Rogers/Bentonville offers 103 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature down comforters. 42-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Netflix
  • Coffee maker
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

The Bar - This coffee shop serves light fare only. Open 24 hours.

The Market - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours. Open daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Rogers/Bentonville
  • Hyatt Place Rogers/Bentonville Hotel
  • Hyatt Place Rogers/Bentonville Hotel Rogers
  • Hyatt Place Rogers/Bentonville Rogers
  • Hyatt Place Rogers Bentonville
  • Hyatt Place Rogers/Bentonville Hotel
  • Hyatt Place Rogers/Bentonville Rogers
  • Hyatt Place Rogers/Bentonville Hotel Rogers

You should know

  • The seasonal pool will open in April and close in September.
  • Up to 2 children 17 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.