Book a hotel near Anne Spencer House, Diamond Hill

"Very nice!"

"Great customer service at the front desk."

"It was OK"

"Pleasant lady on the check-in kiosk. But a live man came out and just scowled the whole time he was there. Completely unhospitable. The rooms seem to be updated but the door had light coming from under it and the walls were thin. Sounded like a herd of elephants over my head. There were drunk people yelling outside my door from about 8-9 pm. It was scary. Train tracks on the other side of the parking lot were very loud through the night. No TV remote in the room, so I couldn’t watch. Was a motel, not an “Inn and Suites”; what a joke. I was scared for my safety. I would avoid returning at all costs. Will do more research if I come back to the area!"

"The staff was on the phone and inattentive while checking us in. Zero hospitality. The room was so basic. You could see the metal bedframe. The room smelled like cigarette smoke. We called and asked for a new room and they were matter of fact and said we don’t have another room. And offered for us to check out for a refund. 4 days later the “refund manager” still hasn’t called us "

"I was in room 707. The shower water temperature could not be changed from scorching hot. The heat did not work. The phone did not work. The keys were difficult for entry. There was no available parking at the building. Very disappointing for the rate of the room."