Book a hotel near Allegheny Valley Hospital, Natrona Heights

"Property was nice but room service was terrible, after two days off our bedroom not being cleaned or beds changed and fresh towels I went to reception and asked for room service, I got back to the hotel room to find towels changed and no fresh bedding or toilet paper "

"Hotel location and the view is very nice. Rooms are big. But needs a upgrade badly. Pullout couch and curtains have years of dirt and dust on them. Pullout couch was not comfortable but also had bread crumbs from the guest before. Our room didn't have a coffee machine and we reported right away but no one showed up. Next day we had to ask again for it. Also after second day we ask if we can get someone for the garbage, more shampoo and coffee pots. They say we only stay 3 days so they don't do this service. Never heard such a thing before. We had to insist for someone to come and empty the garbage cans at least. Unfortunately service was really bad. Not sure if it's because they are understaff. We had stayed there sometime ago and it wasn't like that."

"The room was great! Breakfast was hot and delicious. The staff was very accommodating "

"AS SOON AS WE WALKED IN, THE DOOR WAS ACCUSED OF BEING WITH ANOTHER GROUP.. OWNER WAS VERY DISRESPECTFUL. THE KEY CAR'S CONSTANTLY DID NOT WORK.HAD TO KEEP GOING TO THE FRONT DESK TO REACTIVATE CARDS. THERE IS NO MICROWAVE IN THE ROOM NOR ON PREMISE. YOU HAD TO WEAR WRISTBANDS FOR THE POOL AND BREAKFAST. THE POOL CLOSED AT NINE P M , AND SO DID THE WEIGHT ROOM DUE TO YOU HAVE TO WALK THROUGH THE POOL TO GET TO THE WEIGHT ROOM. THE BUILDING IS IN DISARRAY. AND UNCLEAN. THE FRONT STAFF WAS VERY EFFICIENT AND HELPFUL TO RESOLVE CONSTANTLY SITUATION , AND WE WAS ONLY THERE TWO DAYS. THE 1ST DAY THEY TRIED TO THROW OUR THINGS OUT. DID NOT REALIZE WE WERE STAYING TWO NIGHT'S. AND OVER CHARGDED US DO NOT STAY HERE"

"When I arrived, there was no one at the desk. My entire check-in took less than 3 minutes and was hassle-free. The staff were great, answered any questions we had, and were prompt when we needed extra towels or other assistance. The room was clean, the beds were soft and comfortable, and we had a great view. The breakfast buffet was fresh, and there was a staff member present to keep the buffet area stocked and clean. The pool area was very clean, and the water seemed like it was a heated pool. I'll use this particular hotel anytime I return to Monroeville in the future. Great stay."

"Terrible, do not recommend, unclean rooms and staff was not helpful at all, called 4 times to get towels and bed sheets before it finally arrived, very outdated facility that feels as if it has not been maintained, "