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Tru by Hilton Jackson, MI

2.5 star property
Jackson guestrooms with free WiFi

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Reception
Pool
Exterior
Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Restaurant
Reviews
8.8

Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
    Pet friendlyPet friendly
  • Free WiFi
    Free WiFiFree WiFi
  • Parking included
    Parking includedParking included
  • Gym
    GymGym
  • Laundry
    LaundryLaundry

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
2401 Shirley Dr, Jackson, MI, 49202
  • Popular LocationArt 6345 min drive
  • Popular LocationJAX 606 min drive
  • Popular LocationCascade Falls8 min drive
  • AirportDetroit, MI (DET-Coleman A. Young Municipal)83 min drive

Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Jackson

In Jackson .You'll find Keeley Park and Art 634 within 3 miles (5 km) of this hotel. Michigan Theatre of Jackson and JAX 60 are also within 6 miles (10 km).

What's nearby

  • Art 634 - 5 min drive
  • Michigan Theatre of Jackson - 5 min drive
  • JAX 60 - 6 min drive
  • Henry Ford Allegiance Health - 7 min drive
  • Cascade Falls - 8 min drive

Getting around

  • Jackson Station - 5 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 63 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive

About this property

Tru by Hilton Jackson, MI

Jackson guestrooms with free WiFi
WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Tru by Hilton Jackson, MI also features a 24-hour fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Jackson hotel is smoke free.

  • 93 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Tru by Hilton Jackson, MI offers 93 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. 
    Contactless check-in and contactless check-out are available.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jackson MI Hotel
Tru Hilton Jackson MI
Tru by Hilton Jackson, MI Hotel
Tru by Hilton Jackson, MI Jackson
Tru by Hilton Jackson, MI Hotel Jackson

Frequently asked questions

How close is Tru by Hilton Jackson, MI to the airport?

Tru by Hilton Jackson, MI is 62 mi (63-min drive) away from the Detroit Metropolitan Wayne County Airport (DTW) airport, the closest popular airport to the property.

How much does it cost to stay at Tru by Hilton Jackson, MI?

As of Jun 19, 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton Jackson, MI on Jun 25, 2024 start from $92.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru by Hilton Jackson, MI have an airport shuttle?

Airport shuttle services are not available at Tru by Hilton Jackson, MI.

Does Tru by Hilton Jackson, MI offer free breakfast?

Tru by Hilton Jackson, MI offers free buffet breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Tru by Hilton Jackson, MI?

No, there is no casino at this hotel.

What time is check-in at Tru by Hilton Jackson, MI?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Tru by Hilton Jackson, MI?

This hotel offers free self parking.

Does Tru by Hilton Jackson, MI have a pool?

Tru by Hilton Jackson, MI does not have a pool.

Does Tru by Hilton Jackson, MI have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton Jackson, MI to downtown Jackson?

Tru by Hilton Jackson, MI is 2.6 mi away from Jackson.

Tru by Hilton Jackson, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 449 out of 712 reviews" "
Rating 8 - Good. 159 out of 712 reviews" "
Rating 6 - Okay. 54 out of 712 reviews" "
Rating 4 - Poor. 25 out of 712 reviews" "
Rating 2 - Terrible. 25 out of 712 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a lot of families here with kids running around, the pool was in full use but it was still fairly quiet - a few kids running up and down the halls but not bad room noise. Had an odd experience with smells. Came back after a day away and our room smelled like someone had a toxic experience in the bathroom. Took a long time to air out. Then in the middle of the night I woke up smelling cigarette smoke. I think the ventilation is just weird and we were getting stuff from other rooms. Bed was comfortable, shower pleasant and breakfast was good. What more can you ask for?
Stayed 2 nights in Mar 2024

8/10 Good

Darlene, LeRoy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Bruce

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good staff and common area. The room, however, was a disappointment. So small there was no closet, just a bar and hooks in the room. No room for a decent desk which meant a small pullout from under the television bench. Not really big enough for two people to move around comfortably. That said, the shower was the best I’ve ever seen in similar priced hotels.
Stayed 2 nights in Mar 2024

6/10 Okay

Linda

Traveled with family
Liked: Cleanliness, property conditions & facilities
Bed was very uncomfortable. Back was in agony. Shower was not great either, water pressure lacking. Will not stay here again if can avoid it.
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra

Stayed 2 nights in Feb 2024

6/10 Okay

brian

Traveled with family
Liked: Staff & service, property conditions & facilities
Our room had a very smoky smell. The staff changed rooms for us which was great. Our final room did have some mildew on the base of the shower. All Laminate flooring makes each room a bit noisy and hearing others above or below walking. Just average visit
Stayed 1 night in Feb 2024

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Desiree

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Lynn

Traveled with family
Disliked: Room comfort
Meh.
Our reservation caused check in to take a long time since we didn't book through Hilton.com. The breakfast was sub par. Overall not happy.
Stayed 2 nights in Feb 2024