Best Western Heritage Inn

2.5 star property
Hotel near Hamilton Place Mall in Chattanooga

Choose dates to view prices

Photo gallery for Best Western Heritage Inn

Lobby
Terrace/patio
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Daily cooked-to-order breakfast for a fee
Reviews
7.2

Good

Popular amenities

  • Room serviceRoom serviceRoom service
  • PoolPoolPool
  • Breakfast available
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry
  • Pet friendlyPet friendlyPet friendly

Explore the area

Map
7641 Lee Highway, Chattanooga, TN, 37421
  • Popular LocationAmazon.com Fulfillment Center4 min drive
  • Popular LocationHamilton Place Mall4 min drive
  • AirportChattanooga, TN (CHA-Chattanooga Metropolitan)8 min drive
  • Popular LocationTennessee Valley Railroad Museum9 min drive

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 358 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

  • Sleeps 6
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Jacuzzi)

  • 358 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2/10 Very Good
  • 359 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.8/10 Excellent
  • 358 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6/10 Exceptional
  • 357 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub (Pet Friendly)

  • 358 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

10/10 Exceptional
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Bathtub

10/10 Exceptional
  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 6
  • 3 Double Beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

7.2/10 Good
  • Sleeps 6
  • 3 Double Beds

Similar properties

About the neighborhood

Chattanooga

Tyner stay.With a stay at this Tyner hotel, you'll be within half a mile (1 km) of Silverdale Confederate Cemetery and 2 miles (3 km) of Amazon.com Fulfillment Center. Hickory Valley Golf Club and Hamilton Place Mall are also within 3 miles (5 km).

What's nearby

  • Amazon.com Fulfillment Center - 4 min drive
  • Hamilton Place Mall - 4 min drive
  • Volkswagen Chattanooga Assembly Plant - 5 min drive
  • Tennessee Valley Railroad Museum - 9 min drive
  • Tennessee Aquarium - 19 min drive

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 8 min drive

Restaurants

  • Cracker Barrel - 3 min drive
  • Starbucks - 3 min drive
  • Texas Roadhouse - 3 min drive
  • Miller's Ale House - 4 min drive
  • Forbidden City Restaurant - 4 min drive

About this property

Best Western Heritage Inn

Hotel near Hamilton Place Mall in Chattanooga
Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. A seasonal outdoor pool, a library, and a terrace are also featured at the business-friendly Best Western Heritage Inn. Self parking is free.

This Chattanooga hotel is smoke free.

  • 100 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
  • Coffee shop
  • Dining venue
Best Western Heritage Inn offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Archery
  • Billiards/pool table
  • Library
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open May 01 and close September 30.
  • Pool access available from 10:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Heritage Chattanooga
Chattanooga Best Western
Best Western Heritage Inn Chattanooga
Best Western Chattanooga
Best Western Heritage Hotel Chattanooga
Best Heritage Chattanooga
Best Western Heritage Inn Hotel
Best Western Heritage Inn Chattanooga
Best Western Heritage Inn Hotel Chattanooga

Frequently asked questions

How close is Best Western Heritage Inn to the airport?

Best Western Heritage Inn is 5.8 mi (8-min drive) away from the Chattanooga Metropolitan Airport (CHA) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Heritage Inn?

As of Jun 3, 2024, prices found for a 1-night stay for 2 adults at Best Western Heritage Inn on Jun 9, 2024 start from $62.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Heritage Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Heritage Inn.

Does Best Western Heritage Inn offer free breakfast?

Best Western Heritage Inn does not offer free breakfast.

Is there a casino at Best Western Heritage Inn?

No, there is no casino at this hotel.

What time is check-in at Best Western Heritage Inn?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Best Western Heritage Inn?

This hotel offers free self parking.

Does Best Western Heritage Inn have a pool?

Best Western Heritage Inn features a seasonal outdoor pool. Guests can enjoy pool access from 10:00 AM to 9:00 PM.The pool is closed seasonally each year from October 15 to May 31.

Does Best Western Heritage Inn have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Heritage Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Heritage Inn to downtown Chattanooga?

Best Western Heritage Inn is 9.9 mi away from Chattanooga.

Best Western Heritage Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 290 out of 1004 reviews" "
Rating 8 - Good. 305 out of 1004 reviews" "
Rating 6 - Okay. 193 out of 1004 reviews" "
Rating 4 - Poor. 117 out of 1004 reviews" "
Rating 2 - Terrible. 99 out of 1004 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Tom

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
SIMPLY DISGUSTING……I am not a picky man, and understand you get what you pay for, but this is simply inexcusable and pure slumlord abuse of the unexpecting tourist. Rooms were beyond deplorable and the epitome of pure filth, with the beds being $100.00 specials that put springs into your back and smelled of mildew and body odor. Blood stains on the bedding and next to the toilet paper holder, dirt and hair on the sheets, layers of dust and filth on everything, even the alarm clock looked like it was dropped off a balcony. The room HONESTLY smelled like spoiled milk, and that was the third room we looked at. Three cockroaches came out of the heater when we turned it on, and a huge spider was under the sink! Black mold spots all over the bathroom ceiling and near the heater, dust and dirt inside the coffee pot, and spider webs behind the nightstand…….HOW CAN THAT HAPPEN? The outdoor stairs were carpeted and smelled like vomit and urine, as homeless people and meth heads wandered in and out. Half the cars in the lot were local and full of broken windows, missing headlights, etc, giving the impression this place was known for illegal activities. It was too late to get our money back as we paid online, but we chose to drive another hour at 11 at night and got out of there as fast as we could. You can think this is an exaggeration but I promise you it was worse than I described it…….simply the worst I have ever seen and the only reason we were there was a quick 8 hour layover on
Stayed 1 night in Mar 2024

10/10 Excellent

Sandra

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel well maintained with friendly staff and great diner attached. The nightly price is well worth the stay. If you like perfection, lots of perks or fancy furnishing - keep on driving and don’t leave a bad review for the rest of us that like and understand the basics .
Stayed 1 night in Mar 2024

8/10 Good

George

Stayed 1 night in Feb 2024

6/10 Okay

Dylan

Stayed 2 nights in Feb 2024

10/10 Excellent

Mark

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, clean rooms, good showers, AC/Heat is great. Diner connected to this property is fantastic. Staff were very friendly. Wifi worked great. Good TV and Channels.
Stayed 1 night in Feb 2024

10/10 Excellent

Alphonso

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Customer service and property on truck stayed safe
Stayed 2 nights in Feb 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service
Broken items, lack of tp and towels, dripping sink
Stayed 2 nights in Feb 2024

8/10 Good

Diane

Liked: Staff & service, amenities
Carpet was really dirty.
Stayed 3 nights in Feb 2024

10/10 Excellent

Chaiwat

Liked: Amenities
Nice place Clean & good price
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jan 2024