Tulum City Center stay.Your stay at this Tulum City Center hotel places you within 3 miles (5 km) of Tulum National Park and Tulum Mayan Ruins. Gran Cenote and Playa Paraiso are also within 6 miles (10 km).
What's nearby
Tulum National Park - 4 min drive
Gran Cenote - 5 min drive
Tulum Monkey Sanctuary - 8 min drive
Tulum Mayan Ruins - 9 min drive
Playa Paraiso - 16 min drive
Getting around
Cancun Intl. Airport (CUN) - 98 min drive
Restaurants
Burrito Amor - 7 min walk
El Camello Jr - 3 min walk
Palma Central - 5 min walk
Taqueria el Sabor Mexicano - 4 min walk
El Tio - 3 min walk
About this property
Xscape Tulum
3.5-star hotel near Tulum National Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, spa services, and a library are also featured at Xscape Tulum. Free self parking is available.
Smoking is allowed in designated areas at this 3.5-star Tulum hotel.
27 guestrooms or units
3 levels
3 buildings
Built in 2014
Poolside lounge chairs
Breakfast available (surcharge)
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Library
Garden
ATM
Smoking in designated areas
Bar or lounge
Dining venue
Xscape Tulum offers 27 air-conditioned accommodations with safes and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.
Languages
English, Italian, Portuguese, Spanish
Property amenities
Family friendly
Outdoor pool
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Free secured, uncovered self parking on site
Food and drink
Daily cooked-to-order breakfast available for a fee: USD 8 to 15 for adults and USD 8 to 15 for children
A bar/lounge
A restaurant
Things to do
Bicycle rentals
Bicycle storage
Library
Outdoor pool
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair-accessible path of travel
Room amenities
Bedroom
Bedsheets provided
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shower
Towels
More
Air conditioning
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately USD 8–15 for adults, and USD 8–15 for children
Airport shuttle fee: USD 130 per room (one-way)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
We should mention
Pool access available from 8:00 AM to 10:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Property is also known as
Xscape Tulum Hotel
Xscape Tulum
Xscape Tulum Hotel
Xscape Tulum Tulum
Xscape Tulum Hotel Tulum
Frequently asked questions
How close is Xscape Tulum to the airport?
Xscape Tulum is 24.5 mi (43-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.
How much does it cost to stay at Xscape Tulum?
As of May 3, 2024, prices found for a 1-night stay for 2 adults at Xscape Tulum on Jun 1, 2024 start from $45.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Xscape Tulum have an airport shuttle?
Xscape Tulum offers an airport shuttle 24 hours a day, on request, for a charge of USD 130 per room, one-way.
How close is Xscape Tulum to the beach?
This hotel is 4.3 mi (16-min drive) from Playa Paraiso and 8.6 mi (24-min drive) from Soliman Bay. Don't forget your sunscreen!
Does Xscape Tulum offer free breakfast?
Free breakfast isn’t offered at Xscape Tulum, but cooked-to-order breakfast is offered for a fee of between USD 8 and 15 for adults, USD 8 and 15 for children. It's available every day from 7:00 AM to noon.
Is there a casino at Xscape Tulum?
No, there is no casino at this hotel.
What time is check-in at Xscape Tulum?
Check-in start time: 3:00 PM; Check-in end time: anytime.
Is there free parking at Xscape Tulum?
This hotel offers free self parking.
Does Xscape Tulum have a pool?
Xscape Tulum features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.
Does Xscape Tulum have a restaurant?
Yes, there is a restaurant on site.
Does Xscape Tulum have a spa?
This hotel doesn't have a spa, but it does offer massages.
How close is Xscape Tulum to downtown Tulum?
Xscape Tulum is 0.5 mi away from Tulum.
Xscape Tulum Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great spot. Off the main strip and much more quiet so you can relax at night. Great little outdoor tubs on the main floor and a nice pool. Welcome drinks were fun.
***I stayed in room X1. The reason why I booked the suite is because of the Jacuzzi. Didn’t realize how big it was until front desk took me to the room. It literally fits about seven adults. It was insane and I was super happy. I booked this room!!!
*** I love the property. The staff are super nice, and extremely thoughtful. The pool guy took all his belongings out-of-the-way just so I can get a picture of the pool when he was working on it.
Franco and Mario in the restaurant are wonderful. Ivanna at the frint desknis super sweet and full of recommendations. Her how I had to go to reception the evening before to ask for two pillowcases. Only to realize the stinging mildew smell was coming from my pillow and not the pillowcases. She was modified and contacted her supervisor straight away.
***If you are the property owner or manager reading this review, please FiIX the side door in X1. I told the evening reception that my door, although is locked…still opens when you pull the door knob. She told me not to worry, and I should be safe. I slept without incident…but still fix the door.
My room was spaciius. Honestly, it was difficult trying to decide which rooms to book here; as they are alll unique!!! I am coming back to do the apartment and rooms w/ rooftop terrace.
There is a sushi restaurant, a garden, dining area, and pool. Ask front sesk for pool towels.
The surrounding area is a little run down. But the actual property is very nice if you want to RELAX. Not a party type property, no phone, tv or strong Wi-Fi. But very nice for a romantic getaway that doesn't break the bank.
We booked Xscape last minute and we’re not disappointed. The best part by far was the staff, size of rooms and walking distance downtown. Downtown has way better local food options than the hotel strip. They also rent scooters which is a must. We will be back!