First we had trouble getting in because the door is not properly installed, so the locks don't match and you have to pull the door so that the locks line up. The neighbors helped us get in and when we asked for the code to be changed they told us that the code no longer works which was not true. Second, the host had a phone number from the country of Columbia, so I had to call VRBO for every issue, and there were a lot of issues. Also, we had trouble communicating since I don’t speak Spanish. Third, there are 5 beds in the house but only 3 had linens and no additional blankets. The thermostat was locked and the temperature at night dropped to 62 (with no additional blankets). The pullout couch in the living space is falling apart. Third, there were no toiletries at all, we had to go to the store to buy soap, shampoo, etc. the dish sponge was cut in half and only half left. Fourth, the floor was not clean. Fifth, there were no hand towels, wash cloths, kitchen towels or beach towels. All in all, the place is nicely renovated, but they did nothing to make it pleasant or welcoming, so we got through the 2 days, but it is definitely below US standards.