I, my husband and our two teenage sons stayed at Radisson Blu Rouen for 2 nights, between Christmas and new year. It was a good experience overall. We had two minor issues. Even though it was clearly mentioned in our booking that we had a 13-year old and a 16-year old teenager, they gave them a double sofa bed to sleep together which caused us a lot of trouble and two sleepless nights which made our trip slightly unpleasant.
Our second issue was breakfast. The breakfast was good, quality of food, etc was all ok. Unfortunately the restaurant was not big enough to cater for the amount of guests that were staying at the hotel and the way the food was arranged made it all the more chaotic as it was a very tight space, not easy to get breakfast and when things ran out, they were not being replaced, etc, especially drinking water and glasses.
The staff was very polite and welcoming.
The location of the hotel was also great.