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Surestay Plus By Best Western Pigeon Forge

2.5 star property
Hotel near Island at Pigeon Forge in Pigeon Forge

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Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi
Exterior
Daily continental breakfast for a fee
Lobby
Shower, free toiletries, hair dryer, towels
Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • Business servicesBusiness servicesBusiness services

Explore the neighborhood

Map
125 Pine Mountain Rd, Pigeon Forge, TN, 37863-3308
  • Popular LocationLeConte Center at Pigeon Forge15 min walk
  • Popular LocationDolly Parton's Stampede Dinner Attraction3 min drive
  • Popular LocationIsland at Pigeon Forge3 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)54 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Pigeon River Inn
Pool
Hot Tub
Breakfast included
Parking included
4.4 out of 5, Excellent, (1847)
The price is $230
per night
$260 total
includes taxes & fees
May 17 - May 18
Pigeon River Inn

About the neighborhood

Pigeon Forge

In Pigeon Forge .You'll find Island at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction within 2 miles (3 km) of this Pigeon Forge hotel. Titanic Museum and Dollywood are also within 3 miles (5 km).

What's nearby

  • Old Mill - 13 min walk
  • LeConte Center at Pigeon Forge - 15 min walk
  • The Ripken Experience - Pigeon Forge - 3 min drive
  • Dolly Parton's Stampede Dinner Attraction - 3 min drive
  • Island at Pigeon Forge - 3 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 54 min drive

Restaurants

  • The Old Mill Restaurant - 13 min walk
  • McDonald's - 16 min walk
  • Margaritavile - 3 min drive
  • Sawyer's Farmhouse Breakfast - 15 min walk
  • Wendy's - 20 min walk

About this property

Surestay Plus By Best Western Pigeon Forge

Hotel near Island at Pigeon Forge in Pigeon Forge
WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Surestay Plus By Best Western Pigeon Forge also features a vending machine and laundry facilities. Free self parking is available. A complete renovation of Surestay Plus By Best Western Pigeon Forge was completed in July 2023.

This Pigeon Forge hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 2 levels
  • Built in 1984
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • No smoking on site
Surestay Plus By Best Western Pigeon Forge offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (24 inches high)
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Surestay Plus By Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel
Surestay Plus By Best Western Pigeon Forge Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge

Frequently asked questions

How close is Surestay Plus By Best Western Pigeon Forge to the airport?

Surestay Plus By Best Western Pigeon Forge is 36.7 mi (54-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Surestay Plus By Best Western Pigeon Forge?

As of May 3, 2024, prices found for a 1-night stay for 2 adults at Surestay Plus By Best Western Pigeon Forge on May 8, 2024 start from $47.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Surestay Plus By Best Western Pigeon Forge have an airport shuttle?

Airport shuttle services are not available at Surestay Plus By Best Western Pigeon Forge.

Does Surestay Plus By Best Western Pigeon Forge offer free breakfast?

Surestay Plus By Best Western Pigeon Forge does not offer free breakfast. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Surestay Plus By Best Western Pigeon Forge?

No, there is no casino at this hotel.

What time is check-in at Surestay Plus By Best Western Pigeon Forge?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM.

Is there free parking at Surestay Plus By Best Western Pigeon Forge?

This hotel offers free self parking.

Does Surestay Plus By Best Western Pigeon Forge have a pool?

Surestay Plus By Best Western Pigeon Forge does not have a pool.

Does Surestay Plus By Best Western Pigeon Forge have a spa?

There are no spa services available at this hotel.

How close is Surestay Plus By Best Western Pigeon Forge to downtown Pigeon Forge?

Surestay Plus By Best Western Pigeon Forge is 0.2 mi away from Pigeon Forge.

Surestay Plus By Best Western Pigeon Forge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 227 out of 405 reviews" "
Rating 8 - Good. 98 out of 405 reviews" "
Rating 6 - Okay. 48 out of 405 reviews" "
Rating 4 - Poor. 16 out of 405 reviews" "
Rating 2 - Terrible. 16 out of 405 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Apr 2024

8/10 Good

Brittany

Stayed 2 nights in Mar 2024

10/10 Excellent

MATTHEW, CHATTA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was GREAT!!! It was clean with a very comfortable living space. The only thing I didn't like was it wasn't very quiet. You could hear people walking around upstairs and you could hear every car door close.
Stayed 1 night in Mar 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine!!!!
Stayed 2 nights in Feb 2024

8/10 Good

Michael

Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient property no deposit fees or security. Loud at random hours of the late night or early morning. Felt like I was being watched by hidden camera but oh well not a bother still 5 stars
Stayed 1 night in Feb 2024

2/10 Terrible

Alyssa

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
Horrible check in with front desk. I had to wait over an hour before getting room key. Will not recommend to anyone.
Stayed 1 night in Jan 2024

8/10 Good

Carolyn

Traveled with partner
Liked: Staff & service, property conditions & facilities
This is a good stay for the money. The rooms are in decent shape and beds are comfortable enough. The breakfast would be fine if it had a darn waffle maker. If you are a light sleeper this place would be a no go. This is the noisiest motel I have ever stayed at. The walls and floors must be paper thin. If I'm in the area needing a short stay I wouldn't hesitate to stay again as long as the price stays very cheap.
Stayed 2 nights in Jan 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Liked the location, only dislike is walls are to thin and overhead rooms are very loud when occupied ! Can not sleep if room above you is occupied
Stayed 2 nights in Jan 2024