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Staybridge Suites Austin NW, an IHG Hotel

3-star property
13087 Research Blvd., Austin, TX 1-855-201-7819
4.5 out of 5
Excellent!
See all 15 travelocity Reviews

"Everything was nice and clean. The staff was friendly, the rooms were well kept up, and the breakfast is phenomenal. " More

By a verified traveler on Mon 27 Nov 2017

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Hotel Description

3-star hotel in Pond Springs

Pond Springs stay

With a stay at this Pond Springs hotel, you'll be within half a mile (1 km) of Main Event Entertainment and 6 miles (10 km) of Lakeline Mall. Apple Inc. and Arboretum at Great Hills Mall are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Studio Suite, 1 Queen Bed, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$109* Per night/room May 27 - May 28

Suite, 1 Bedroom, Kitchen

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Staybridge Suites Austin NW, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Staybridge Suites Austin NW, an IHG Hotel

Everyone (6)
3 out of 5

Posted by on Jun 27, 2022

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2 out of 5

Posted by on Nov 20, 2021

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5 out of 5
Everything was nice and clean. The staff was friendly, the rooms were well kept up, and the breakfast is phenomenal.

Posted by on Nov 27, 2017

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5 out of 5
Clean, comfortable hotel that is conveniently located. I would stay here again.

Posted by on Jul 3, 2016

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4 out of 5

Nice Place in North Austin

This really was a good place to stay. The staff was very friendly and courteous and the hotel itself is clean and comfortable. The location is a bit north of Austin proper, but my wife and I had no trouble getting where we needed to go.

Posted by on Mar 27, 2015

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Comment from Hotel Management

Apr 3, 2015 by Arianna

Dear Valued Guest, Thank you for taking the time in reviewing the Staybridge Suites Austin Northwest. We are thrilled to hear we are a “good place to stay”. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. We hope to see you again, during your next trip to Austin. Once more, thank you for reviewing the Staybridge Suites Austin Northwest.

4 out of 5

Staff wasn't overly friendly

Pros: Breakfast
Cons: Staff could be friendlier
There wasn't anything that set this hotel apart from any other hotel.

Posted by on Mar 25, 2015

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Comment from Hotel Management

Apr 3, 2015 by Arianna

Dear Valued Guest, Thank you for providing feedback regarding your stay at our hotel. We always try to wow our guests and are disappointed to have not stood out to you in any way. Please know we will do our best to make such improvements in the future. Once more, thank you for reviewing our hotel.

4 out of 5

Friendly staff, smooth sailing.

Easy check in, friendly staff, BIG breakfast, nice pool. 

Posted by , from Dallas, TX on Sep 11, 2013

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5 out of 5

Great Hotel!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
What a nice place! Full suite, but I didnt need the kitchen because they give free breakfast and a social reception weekdays! The staff was awesome! Michelle was great!

Posted by , from Houston on Jul 5, 2012

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5 out of 5

Staybridge hotels make travel stays pleasant

Pros: Free breakfast, Free Internet, Quiet
This was another Staybridge Suites that was comfortable, clean, and home-like. I love the peaceful feeling I get from this chain of hotels. Thank you for the many extras you instill into your service...the hot breakfasts, social time, DVD borrowing to name a few!

Posted by , from Texas on Jun 19, 2012

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5 out of 5

More than I expected.

Pros: Free breakfast, Free Internet, Quiet
What a great deal. Never thought they would offer these kind of hotels as a secret deal. Very impressed.

Posted by , from LA on Apr 13, 2011

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About the Staybridge Suites Austin NW, an IHG Hotel

Location 13087 Research Blvd., Austin, TX 78750

Property Features

Staybridge Suites Austin NW, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 840 square feet (76 square meters) and includes conference space. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Staybridge Suites Austin NW, an IHG Hotel. Self parking is free. This 3-star Austin hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 4 levels
  • 840 sq ft of conference space
  • 76 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Parking: Free self parking and extended parking

Room Amenities

Staybridge Suites Austin NW, an IHG Hotel offers 80 accommodations with complimentary newspapers and coffee/tea makers. LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries. This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

This property is professionally cleaned

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. Onsite parties or group events are strictly prohibited.

The property is professionally cleaned. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staybridge Suites Aparthotel
  • Staybridge Suites Aparthotel Austin Nw
  • Staybridge Suites Austin Nw
  • Staybridge Suites Austin
  • Staybridge Suites Austin NW Hotel
  • Staybridge Suites Austin NW
  • Staybridge Suites Austin NW an IHG Hotel
  • Staybridge Suites Austin NW, an IHG Hotel Hotel
  • Staybridge Suites Austin NW, an IHG Hotel Austin
  • Staybridge Suites Austin NW, an IHG Hotel Hotel Austin

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.