2/10 Terrible
Shelley
Traveled with partner
Apr 8, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stay at many hotels throughout the year and this was one of the worst we’ve stayed at. Usually the reviews are accurate but I do not feel the positive reviews people have left reflect this property. It is located in a more industrial area that is run down, the property itself is old and run down. The walls are very thin and our room smelled nasty. The curtains in it smelled like stale cigarette smoke even though this is a smoke free property…the curtains are old from old smoking days is my guess. The room itself smelled like nasty old food and stinky carpet. I’m okay with older facilities if they are clean but this whole property needs a scrubbing and remodeling. It was just gross. We didn’t have time to even complain and try to find another property because we only had six hours before needing to get up and catch our plane. Left before the breakfast was served so have no idea how that is but I would be concerned to eat anything set out at this hotel. Front desk people when we got in and when we left (different people) were not welcoming or friendly.