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DoubleTree by Hilton New Orleans

4.0 star property
4-star hotel near Canal Street

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DoubleTree by Hilton New Orleans

Photo gallery for DoubleTree by Hilton New Orleans

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Outdoor pool
Exterior
Daily full breakfast (USD 22.0 per person)
View from room

Overview of DoubleTree by Hilton New Orleans

Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar

Explore the area

Map
300 Canal St, New Orleans, LA, 70130
  • Popular LocationCanal Street1 min walk
  • Popular LocationCaesars New Orleans Casino3 min walk
  • Popular LocationBourbon Street9 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)23 min drive

Room options

Junior, 1 King Bed

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

  • 600 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible, Bathtub

  • 550 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in shower)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, Accessible (Roll-in Shower)

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Penthouse, 2 Bedrooms

  • 1350 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds

Room, Accessible (Hearing)

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, Accessible

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Bathtub

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Pool View (Oversized)

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Single Room, 1 King Bed

  • 550 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

King, Deluxe Room

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

New Orleans

New Orleans Central Business District stay.A stay at this New Orleans Central Business District hotel places you steps from Caesars New Orleans Casino and a 5-minute walk from Canal Street. Bourbon Street and Jackson Square are also within half a mile (1 km).

What's nearby

  • Canal Street - 1 min walk
  • Caesars New Orleans Casino - 3 min walk
  • Bourbon Street - 9 min walk
  • Caesars Superdome - 3 min drive
  • Port of New Orleans - 3 min drive

Getting around

  • Canal at South Peters Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 6 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 23 min drive

Restaurants

  • Mother's Restaurant - 3 min walk
  • Creole House Restaurant & Oyster Bar - 4 min walk
  • Observatory Eleven - 4 min walk
  • Ruby Slipper Cafe - Central Business District - 2 min walk
  • Willies Chicken Shack - 2 min walk

About this property

DoubleTree by Hilton New Orleans

4-star hotel near Canal Street
DoubleTree by Hilton New Orleans offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 11 square feet (1 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly DoubleTree by Hilton New Orleans. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star New Orleans hotel is smoke free.

  • 367 guestrooms or units
  • 17 levels
  • 2 dining venues
  • Meeting rooms
  • 11 sq ft of conference space
  • 1 sq m of conference space
  • Built in 1973
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
DoubleTree by Hilton New Orleans offers 367 accommodations with laptop-compatible safes and safes. 45-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 11.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, uncovered valet parking on site (USD 48 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 22 for adults and USD 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 45-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 22.0 for adults and USD 15.0 for children
  • Fee for in-room wireless internet: USD 11.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 48.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel New Orleans
DoubleTree Hilton New Orleans
DoubleTree New Orleans
Hilton DoubleTree New Orleans
Hilton New Orleans DoubleTree
New Orleans DoubleTree
New Orleans DoubleTree Hilton
New Orleans Hilton DoubleTree
Doubletree Hotel New Orleans
DoubleTree Hilton New Orleans Hotel
Doubletree By Hilton Orleans
DoubleTree by Hilton New Orleans Hotel
DoubleTree by Hilton New Orleans New Orleans
DoubleTree by Hilton New Orleans Hotel New Orleans

Frequently asked questions

How close is DoubleTree by Hilton New Orleans to the airport?

DoubleTree by Hilton New Orleans is 16.1 mi (23-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton New Orleans?

As of Apr 26, 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton New Orleans on May 14, 2024 start from $135.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton New Orleans have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton New Orleans.

Does DoubleTree by Hilton New Orleans offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton New Orleans, but full breakfast is offered for a fee of USD 22.0 for adults and USD 15.0 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at DoubleTree by Hilton New Orleans?

No, there is no casino at this hotel, but Caesars New Orleans Casino (3-min walk) and Fair Grounds Race Course (6-min drive) are nearby.

What time is check-in at DoubleTree by Hilton New Orleans?

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM.

Is there free parking at DoubleTree by Hilton New Orleans?

Free parking is not available at this hotel. Valet parking is available for USD 48.00 per night.

Does DoubleTree by Hilton New Orleans have a pool?

DoubleTree by Hilton New Orleans features an outdoor pool.

Does DoubleTree by Hilton New Orleans have a restaurant?

Yes, there are 2 restaurants on site.

Does DoubleTree by Hilton New Orleans have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton New Orleans to downtown New Orleans?

DoubleTree by Hilton New Orleans is 0.3 mi away from New Orleans.

DoubleTree by Hilton New Orleans Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 554 out of 1003 reviews" "
Rating 8 - Good. 226 out of 1003 reviews" "
Rating 6 - Okay. 111 out of 1003 reviews" "
Rating 4 - Poor. 59 out of 1003 reviews" "
Rating 2 - Terrible. 53 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

wendy

Stayed 1 night in Feb 2024

8/10 Good

Alison

Traveled with family
Our coffee maker had rust in the water tank and when I went to make a cup of tea, the water was all rusty with pieces in it. I asked for a replacement and they said they couldn't provide one. No coffee or hot water offered in the lobby either. The bathroom was very clean. The restaurant times were limited. Front desk staff men were not friendly. Front desk staff gal was very helpful. Bellman was AWESOME! Very friendly and accommodating.

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly staff
I live locally and was going to a parade after-party being held at the casino across the street from the hotel. Because I am heavily involved in the pre-parade activities I needed an early check in. The front desk staff was very friendly and helpful, allowing me to check in hours early. The hotel was clean and comfortable. It will be our hotel of choice in the future.
Stayed 1 night in Jan 2024

10/10 Excellent

Sara

Stayed 4 nights in Jan 2024

6/10 Okay

Lana

Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
VERY noisy but nice hotel in great location
This is a very nice hotel with good amenities in a terrific location. BUT it was, hands down, the noisiest hotel I've stayed in. Doors slammed nonstop (much louder than we've ever heard before, and we travel a great deal) there were loud conversations by staff outside our rooms fairly early in the morning, and the doors between rooms are apparently so thin that you can hear the conversations by other guests on both sides of your room. It was like staying in an old creaky motel with thin walls. None of this noice was partiers, celebrations, or the kinds of noice the hotel has no control over. On the contrary, the doors slammed as if they were designed to wake everyone on the floor. Housekeeping has no reason to shout to each other from 30 yards apart in the hallway when guests may be sleeping, and the doors in-between rooms should be solid, or at least insulated. A guest in an adjacent room was having an hours-long loud, angry dispute with the hotel management that resulted in screaming, multiple staff visits to her room, and a lot of distress for other guests. At checkout, the management told us we would receive some type of refund, but they never followed through. The breakfast restaurant is nice, the coffee shop is very nice, and the staff was otherwise very helpful. Management should know that noice really matters to many guests, and you may have the nicest amenities in the industry, but if guests cannot get a good night's sleep, then you're not doing it right.
Stayed 3 nights in Dec 2023

4/10 Poor

Danays

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Despite Hilton's commendable customer service and prime location, my stay was deeply overshadowed by its lackluster cleanliness. From a smelling room to dirty chairs and bathroom, the overall disregard for cleanliness marred an otherwise positive experience. Future guests should be cautious if prioritizing a spotless environment.
Stayed 6 nights in Dec 2023

8/10 Good

Jeremy

Stayed 2 nights in Jan 2024

2/10 Terrible

Cherie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
My stay was most unfortunate. From entry into the poorly mopped floors in the lobby, to the elevators not working. The staff was inconsiderate and unprofessional. At check-in the front desk tried to accommodate me by allowing an early check-in, to find out they had mistakenly given out that same room key to THREE different patrions. I found out by walking into one guess asking staff to throw my personal items out of the room. To then be walked in on by another person with acess to the locked door. For this property to have the "Hilton" brand connected to it is absolutely deplorable and unacceptable. I will not be staying at another Doubletree property. I felt unsafe in knowing who had "access" to my room and the cleanliness of this property sub par.
Stayed 2 nights in Jan 2024

10/10 Excellent

Lance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and the room was amazing .
Stayed 2 nights in Jan 2024