4/10 Malo
Paul
29 may. 2026
Le gustó: Servicios
No le gustó: Condiciones de la propiedad
So it’s a negative positive. Firstly it’s not really a hotel it’s an apartment if you need to see somebody you will have to walk to a restaurant about 100mtrs away. Obviously this is not 24 hrs. Contact was good initially and the area around is beautiful, amenities very close by. Access to apartments is a sweet little old door to a steep unlit staircase. The room I had was double bed decor very modern and minimalist, shower was great. Unfortunately in this particular room there was an ants nest not only ants but also flying ants, I don’t notice anything until I was awoken but tickling in my sleep then a bit later when I went to the loo the same in my leg. I turned on the lights to be greeted with the ants crawling up my leg whilst sat on the loo. I then looked in the room and there were flying ants everywhere. I cleared the room as best I can to try and go back to sleep but it was too uncomfortable. I walked around zadar for 3 hrs before making my way to the reception restaurant to ask for a full refund. I provided pictures and and was willing to be as helpful and I could but the manager would not speak to me and told the young lady that I would not receive a refund because I’d had food in the room. It was a 1st floor room I hadn’t had food I’d gone out for food and even if I had food they have an infestation. The lack of communication and respect at the minute infuriated me. I reiterate the apartment is nice but the area but I was disgusted their attitude.
Paul
Se hospedó 1 noche en mayo de 2026