6/10 Okay
Darlaine
Traveled with family
Dec 15, 2025
Liked: Cleanliness, staff & service, amenities
Your staff are a credit to you, very good. The room however, was not impressive. I had called two weeks prior to my visit with my daughter and my grandson age 1.5 years. I had asked for a bed rather than a fold down bed as I have spine issues. Your reception told me that the fold down wouldn't suit anyone above the age of 16. As the fold down was mega I mean mega uncomfortable even to sit on, and across the other side of the room, we opted to push the bed against the wall and put my grandson on the inside and the two of us slept in the rest of the bed. The mattress join was fairly prominent to so wasn't comfortable. We couldn't put my grandson on the fold out as it was across the room and also he would have fallen out. The hotel was lovely, very busy, but lovely. You could do with an outlet selling bottle of water maybe and snack other than quavers and mini cheddars at 2 quid a go. Would I stay again? yes if just two adults but no if I was not given a choice re sleeping on a fold out bed. You also need more than 4 disabled bays at the reception car park.. In fact more thought around people with helath issues and sleeping.
Darlaine
Stayed 1 night in Dec 2025
