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James Cook Hotel Grand Chancellor

4.5 star property
Family-friendly 4.5-star hotel near Carter Observatory

Choose dates to view prices

Photo gallery for James Cook Hotel Grand Chancellor

Buffet
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Reception
Deluxe Junior Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
147 The Terrace, Wellington, 6011
  • Place, Wellington Central Business District
    ‪1 min walk‬
  • Place, TSB Bank Arena
    ‪5 min walk‬
  • Place, Te Papa
    ‪11 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room

Premium Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Room

8.8 out of 10
Excellent
(17 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Family Room

8.0 out of 10
Very good
(17 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King

Executive King | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive King

9.2 out of 10
Wonderful
(139 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Twin Room

9.0 out of 10
Wonderful
(124 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • Harbor view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Harbour View

Living area

King Suite with Harbour View

8.4 out of 10
Very good
(6 reviews)
  • Harbor view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Terrace Room

  • Sleeps 2

Family Room

  • Sleeps 5

View all photos for Terrace Room

Terrace Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Terrace Room

8.4 out of 10
Very good
(201 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Twin Room

  • Sleeps 4

Premium Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Deluxe Junior Suite

  • Sleeps 2

King Suite With Harbour View

  • Sleeps 3

Executive King Room

  • Sleeps 2

About the neighborhood

Wellington

Wellington CBD stay.Within a 15-minute walk of this Wellington CBD hotel, you'll find Botanic Gardens and St Paul's Cathedral. Carter Observatory and Te Papa are also within 2 miles (3 km).

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 miles
  • Wellington Cable Car - 1 min walk - 0.0 miles
  • TSB Bank Arena - 5 min walk - 0.3 miles
  • Michael Fowler Centre - 8 min walk - 0.5 miles
  • Te Papa - 11 min walk - 0.6 miles

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 12 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪D4 - ‬5 min walk
  • ‪Collective Coffee Shop - ‬4 min walk
  • ‪Buenos Aires Cafe - ‬3 min walk
  • ‪Whitby’s Restaurant & Piano Bar - ‬1 min walk

About this property

James Cook Hotel Grand Chancellor

Family-friendly 4.5-star hotel near Carter Observatory
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 8 meeting rooms available. A fitness center, tour/ticket assistance, and concierge services are also featured at the luxury James Cook Hotel Grand Chancellor. Parking is available for a fee.

This 4.5-star Wellington hotel is smoke free.

  • 269 guestrooms or units
  • 14 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 1972
  • Childcare (surcharge)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 35 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 38 for adults and NZD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 35.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

How close is James Cook Hotel Grand Chancellor to the airport?

James Cook Hotel Grand Chancellor is 5 mi (12-min drive) away from the Wellington Intl. Airport (WLG) airport, the closest popular airport to the property.

How much does it cost to stay at James Cook Hotel Grand Chancellor?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at James Cook Hotel Grand Chancellor on May 1, 2026 start from $71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does James Cook Hotel Grand Chancellor have an airport shuttle?

Airport shuttle services are not available at James Cook Hotel Grand Chancellor.

How close is James Cook Hotel Grand Chancellor to the beach?

This hotel is 1.5 mi (7-min drive) from Oriental Bay Beach and 6 mi (17-min drive) from Island Bay Beach. Don't forget your sunscreen!

Does James Cook Hotel Grand Chancellor offer free breakfast?

Free breakfast isn’t provided at James Cook Hotel Grand Chancellor, but buffet breakfast is offered for a fee of NZD 38 for adults and NZD 19 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at James Cook Hotel Grand Chancellor?

No, there is no casino at this hotel.

What time is check-in at James Cook Hotel Grand Chancellor?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at James Cook Hotel Grand Chancellor?

Free parking is not available at this hotel. Self parking is available for NZD 35.00 per night.

Does James Cook Hotel Grand Chancellor have a pool?

James Cook Hotel Grand Chancellor does not have a pool.

Does James Cook Hotel Grand Chancellor have a restaurant?

Yes, there is a restaurant on site.

Does James Cook Hotel Grand Chancellor have a spa?

There are no spa services available at this hotel.

How close is James Cook Hotel Grand Chancellor to downtown Wellington?

James Cook Hotel Grand Chancellor is 0.2 mi away from Wellington.

James Cook Hotel Grand Chancellor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 934 out of 1728 reviews
Rating 8 - Good. 552 out of 1728 reviews
Rating 6 - Okay. 144 out of 1728 reviews
Rating 4 - Poor. 63 out of 1728 reviews
Rating 2 - Terrible. 35 out of 1728 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Nick

Stayed 2 nights in Jan 2026

10/10 Excellent

Nirmal

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent CBD location thats within walking distance to cuba st etc, whole facility is spotless, rooms are decent size, on site cafe and parking make life easier, and staff were very helpful.
Stayed 2 nights in Jan 2026

8/10 Good

David

Stayed 2 nights in Jan 2026

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay for a quick trip in Wellington. Location couldn't be better. Buffet breakfast is excellent. All staff were lovely and room clean and met needs/expectation.
Stayed 2 nights in Jan 2026

8/10 Good

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff
Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Clean room, staff, location
Stayed 1 night in Jan 2026

10/10 Excellent

Marilyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff made us feel very welcome. The room was very clean and the bed, and other furniture, most comfortable.
Stayed 2 nights in Jan 2026

6/10 Okay

Stephanie, Palmerston North

Traveled with partner
Liked: Cleanliness, amenities
We have stayed here multiple times. However, going to our room we could smell a foul odour. I called reception to make them aware. Waited another 30 minutes as it was still lingering. Discussed with the front desk and they moved and upgraded our room, which was a great solution. Thank you.
Stayed 1 night in Jan 2026

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities
Clean room, quiet, convenient
Stayed 3 nights in Jan 2026

8/10 Good

Roger

Stayed 1 night in Jan 2026

8/10 Good

Claire

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
clean but tired bathroom tiles on floor needs more safety handles getting out of the shower/bath also so many other people slamming doors needs to be addressed
Stayed 3 nights in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Jimmy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good locations very convenient
Stayed 3 nights in Jan 2026

10/10 Excellent

Lynne, Greely

Liked: Cleanliness, amenities, property conditions & facilities
Super comfortable bed, really clean room, nice lounge and restaurant.
Stayed 1 night in Jan 2026

10/10 Excellent

Cary Jo

Liked: Cleanliness, property conditions & facilities
The room was spotless and the service of all the staff was great
Stayed 2 nights in Jan 2026

10/10 Excellent

AMELIA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place. Nice staff, very helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Braden

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful stay - the staff were amazingly helpful amongst a booking error made by Expedia. We truly appreciate the hotels support in grtting this sorted for us and being so accomodating. We will of course be coming back to the James Cook again soon for our next trip to the capital.
Stayed 2 nights in Jan 2026

8/10 Good

Nathalie

Traveled with partner
Liked: Cleanliness
Easy parking and convenient location.
Stayed 1 night in Jan 2026

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room with the harbour view and the access to the Harbour Lounge. A little disappointed that although we booked for three people and the receipt shows extra person and a fee for this, we arrived in our room to find no extra bed and we were advised we needed to pay for this.
Stayed 2 nights in Jan 2026

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Staff and Hotel. Always enjoy our stay
Stayed 4 nights in Jan 2026

10/10 Excellent

Bernard

Stayed 2 nights in Jan 2026

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Suite was huge and perfect for our family of 5 after flying for 31 hours!
Stayed 1 night in Jan 2026

10/10 Excellent

Jeanette D

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly and helpful staff. Rooms are very clean! Convenient location as well.
Stayed 1 night in Jan 2026

6/10 Okay

Eric

Traveled with family
Liked: Cleanliness, amenities
Good location, old hotel but room is spcious. Staff didn’t seem to care too much. Parking is horrible, 2.2m height limit, if your suv is over, you need to park somewhere else and cost you $12 extra. Very tight parking onsite
Stayed 1 night in Jan 2026