James Cook Hotel Grand Chancellor

4.5 star property
Family-friendly 4.5-star hotel near Carter Observatory

Choose dates to view prices

Photo gallery for James Cook Hotel Grand Chancellor

Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Concierge desk
Executive Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Buffet

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

View in a map
147 The Terrace, Wellington, 6011
  • Place, Wellington Cable Car
    ‪1 min walk‬
  • Place, Wellington Central Business District
    ‪1 min walk‬
  • Place, TSB Bank Arena
    ‪5 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪13 min drive‬

Room options

Premium Room

8.6 out of 10
Excellent
(15 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room

7.8 out of 10
Good
(15 reviews)
  • 645 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Double Room

9.2 out of 10
Wonderful
(118 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Twin Room

9.0 out of 10
Wonderful
(107 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Junior Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 646 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

King Suite with Harbour View

8.0 out of 10
Very good
(4 reviews)
  • 645 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

9.6 out of 10
Exceptional
(11 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Terrace Room

  • Sleeps 2

Family Room

  • Sleeps 5

Terrace Room

8.4 out of 10
Very good
(175 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Twin Room

  • Sleeps 4

Premium Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Deluxe Junior Suite

  • Sleeps 2

King Suite With Harbour View

  • Sleeps 3

Executive King Room

  • Sleeps 2

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About the neighborhood

Wellington

Wellington CBD stay.Within a 15-minute walk of this Wellington CBD hotel, you'll find Botanic Gardens and St Paul's Cathedral. Carter Observatory and Te Papa are also within 2 miles (3 km).

What's nearby

  • Wellington Cable Car - 1 min walk - 0.0 miles
  • Wellington Central Business District - 1 min walk - 0.0 miles
  • TSB Bank Arena - 5 min walk - 0.3 miles
  • Michael Fowler Centre - 8 min walk - 0.5 miles
  • Te Papa - 11 min walk - 0.6 miles

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 12 min drive

Restaurants

  • ‪InterContinental Lounge - ‬4 min walk
  • ‪Collective Coffee Shop - ‬4 min walk
  • ‪Frank's Coffee - ‬2 min walk
  • ‪The Long Bar on Brandon - ‬5 min walk
  • ‪Sal's Authentic New York Pizza - ‬3 min walk

About this property

James Cook Hotel Grand Chancellor

Family-friendly 4.5-star hotel near Carter Observatory
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 8 meeting rooms available. A fitness center, tour/ticket assistance, and concierge services are also featured at the luxury James Cook Hotel Grand Chancellor. Parking is available for a fee.

This 4.5-star Wellington hotel is smoke free.

  • 269 guestrooms or units
  • 14 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 1972
  • Childcare (surcharge)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 35 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 38 for adults and NZD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 35.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation.

A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

How close is James Cook Hotel Grand Chancellor to the airport?

James Cook Hotel Grand Chancellor is 5 mi (12-min drive) away from the Wellington Intl. Airport (WLG) airport, the closest popular airport to the property.

How much does it cost to stay at James Cook Hotel Grand Chancellor?

As of Dec 8, 2025, prices found for a 1-night stay for 2 adults at James Cook Hotel Grand Chancellor on Jan 7, 2026 start from $118.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does James Cook Hotel Grand Chancellor have an airport shuttle?

Airport shuttle services are not available at James Cook Hotel Grand Chancellor.

How close is James Cook Hotel Grand Chancellor to the beach?

This hotel is 1.5 mi (7-min drive) from Oriental Bay Beach and 6 mi (17-min drive) from Island Bay Beach. Don't forget your sunscreen!

Does James Cook Hotel Grand Chancellor offer free breakfast?

Free breakfast isn’t provided at James Cook Hotel Grand Chancellor, but buffet breakfast is offered for a fee of NZD 38 for adults and NZD 19 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at James Cook Hotel Grand Chancellor?

No, there is no casino at this hotel.

What time is check-in at James Cook Hotel Grand Chancellor?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at James Cook Hotel Grand Chancellor?

Free parking is not available at this hotel. Self parking is available for NZD 35.00 per night.

Does James Cook Hotel Grand Chancellor have a pool?

James Cook Hotel Grand Chancellor does not have a pool.

Does James Cook Hotel Grand Chancellor have a restaurant?

Yes, there is a restaurant on site.

Does James Cook Hotel Grand Chancellor have a spa?

There are no spa services available at this hotel.

How close is James Cook Hotel Grand Chancellor to downtown Wellington?

James Cook Hotel Grand Chancellor is 0.2 mi away from Wellington.

Reviews

James Cook Hotel Grand Chancellor Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 853 out of 1632 reviews
Rating 8 - Good. 537 out of 1632 reviews
Rating 6 - Okay. 147 out of 1632 reviews
Rating 4 - Poor. 62 out of 1632 reviews
Rating 2 - Terrible. 33 out of 1632 reviews

Reviews

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Malia, Auckland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was cleaned but cleaner left our door open. Bur over all it was great. Thank you
Stayed 1 night in Aug 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and warm.
Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great stay

Stayed 4 nights in Aug 2025

10/10 Excellent

Ralph

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is quiet qith excellent service. It is also convenient as it food hubs and restaurants are just nearby in a walking distance.
Stayed 1 night in Aug 2025

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bev

Traveled with partner
Liked: Cleanliness, staff & service
Really enjoyed our stay
Stayed 3 nights in Aug 2025

10/10 Excellent

chao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, great view. Great dinner and breakfast in restaurant.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rose Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The buffet dinner at Whitby's restaurant is amazing and worth it. We are a family of 4 and we enjoyed it a lot!
Stayed 1 night in Aug 2025

10/10 Excellent

Jared

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and the pianist playing was great
Stayed 2 nights in Aug 2025

10/10 Excellent

Cissy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and smelt nice, friendly and helpful staff, very nice room
Stayed 1 night in Aug 2025

10/10 Excellent

Warren, Hawera

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with easy access to shopping and venues right in the city centre. Large clean rooms, great staff, easy parking.
Stayed 2 nights in Aug 2025

8/10 Good

ian

Stayed 1 night in Aug 2025

10/10 Excellent

VICKI

Great stay, nice twin room, quiet, super clean and such a good location. Will be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Early check in was really appreciated. Staff were helpful and positive. Facilities getting a little tired.
Stayed 3 nights in Aug 2025

8/10 Good

D L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to eat and rest after the Interislander trip. Very comfortable, invigorating. The dining was divine and my wife adored the Antibodes products, which were superb in the bathroom.
Stayed 1 night in Aug 2025

8/10 Good

Sherleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Nikki

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Nice staff, great location
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very central staff were very helpful definitely stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Rachel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at James Cook Hotel Grand Chancellor in Wellington. It is walking distance to everything you may need in the CBD. Staff go above and beyond to help you, the rooms are spacious, clean and the breakfast buffet is delicious. Would highly recommend staying here.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Really amazing staff. Very knowledgeable bar staff, impressed with Emily (I think) who was telling me all about the differences in Whisky or Whiskey
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Jaimee

Stayed 1 night in Aug 2025