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James Cook Hotel Grand Chancellor

4.5 star property
Family-friendly 4.5-star hotel near Carter Observatory

Choose dates to view prices

Photo gallery for James Cook Hotel Grand Chancellor

Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Executive Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Concierge desk
Buffet

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Air conditioning

Explore the area

View in a map
147 The Terrace, Wellington, 6011
  • Te Papa
    ‪11 min walk‬
  • Courtenay Place
    ‪14 min walk‬
  • Sky Stadium
    ‪3 min drive‬
  • Wellington (WLG-Wellington Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite

Living area

Suite

8.0 out of 10
Very good
(4 reviews)
  • 645 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Room

8.6 out of 10
Excellent
(15 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Harbor View

Junior Studio Suite, Harbor View | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Junior Studio Suite, Harbor View

10.0 out of 10
Exceptional
(6 reviews)
  • 646 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 2 Double Beds

Family Studio, 2 Double Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Family Studio, 2 Double Beds

7.8 out of 10
Good
(15 reviews)
  • 645 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Terrace Room

Terrace Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Terrace Room

8.4 out of 10
Very good
(164 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Double Room

9.2 out of 10
Wonderful
(113 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Twin Room

9.0 out of 10
Wonderful
(102 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room

9.4 out of 10
Exceptional
(9 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Wellington

Wellington CBD stay.Within a 15-minute walk of this Wellington CBD hotel, you'll find Botanic Gardens and St Paul's Cathedral. Carter Observatory and Te Papa are also within 2 miles (3 km).

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 miles
  • Te Papa - 11 min walk - 0.6 miles
  • Cuba Street Mall - 11 min walk - 0.6 miles
  • Courtenay Place - 14 min walk - 0.8 miles
  • Sky Stadium - 3 min drive - 1.4 miles

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 12 min drive

Restaurants

  • ‪InterContinental Lounge - ‬4 min walk
  • ‪Arabica - ‬4 min walk
  • ‪Sal's Authentic New York Pizza - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬2 min walk

About this property

James Cook Hotel Grand Chancellor

Family-friendly 4.5-star hotel near Carter Observatory
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 8 meeting rooms available. A fitness center, tour/ticket assistance, and concierge services are also featured at the luxury James Cook Hotel Grand Chancellor. Parking is available for a fee.

This 4.5-star Wellington hotel is smoke free.

  • 269 guestrooms or units
  • 14 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 1972
  • Childcare (surcharge)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Exterior

Novotel Wellington

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 1,000 reviews
$90 nightly
The price is $103
Oct 6 - Oct 7
Total with taxes and fees
Novotel Wellington

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 38 for adults and NZD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation.

A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

How close is James Cook Hotel Grand Chancellor to the airport?

James Cook Hotel Grand Chancellor is 5 mi (12-min drive) away from the Wellington Intl. Airport (WLG) airport, the closest popular airport to the property.

How much does it cost to stay at James Cook Hotel Grand Chancellor?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at James Cook Hotel Grand Chancellor on Oct 6, 2025 start from $77.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does James Cook Hotel Grand Chancellor have an airport shuttle?

Airport shuttle services are not available at James Cook Hotel Grand Chancellor.

How close is James Cook Hotel Grand Chancellor to the beach?

This hotel is 1.5 mi (7-min drive) from Oriental Bay Beach and 6 mi (17-min drive) from Island Bay Beach. Don't forget your sunscreen!

Does James Cook Hotel Grand Chancellor offer free breakfast?

Free breakfast isn’t provided at James Cook Hotel Grand Chancellor, but buffet breakfast is offered for a fee of NZD 38 for adults and NZD 19 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at James Cook Hotel Grand Chancellor?

No, there is no casino at this hotel.

What time is check-in at James Cook Hotel Grand Chancellor?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at James Cook Hotel Grand Chancellor?

Free parking is not available at this hotel. Self parking is available for NZD 30.00 per night.

Does James Cook Hotel Grand Chancellor have a pool?

James Cook Hotel Grand Chancellor does not have a pool.

Does James Cook Hotel Grand Chancellor have a restaurant?

Yes, there is a restaurant on site.

Does James Cook Hotel Grand Chancellor have a spa?

There are no spa services available at this hotel.

How close is James Cook Hotel Grand Chancellor to downtown Wellington?

James Cook Hotel Grand Chancellor is 0.2 mi away from Wellington.

James Cook Hotel Grand Chancellor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 794 out of 1561 reviews
Rating 8 - Good. 524 out of 1561 reviews
Rating 6 - Okay. 145 out of 1561 reviews
Rating 4 - Poor. 64 out of 1561 reviews
Rating 2 - Terrible. 34 out of 1561 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were tidy and clean. The staff were very helpful and happy. The breakfast was amazing.
Stayed 2 nights in Jun 2025

4/10 Poor

Ian

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Looks very shabby and dated - in bad need of refurbishment - noisy air-conditioning
Stayed 2 nights in Jun 2025

10/10 Excellent

MARGARET

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
James Cook is in the centre of town close to all amenities. There is always a taxi out the front of the hotel to take you anywhere you want to go if you do not wish to walk. If walking you are in the centre so all the shops and resturaunts are with walking distance. The waterfront is two blocks away with ferry's to various other small towns along the coast.
Stayed 1 night in Jun 2025

10/10 Excellent

Merle and Grant

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is so central, parked out car and walked to where we wanted to go.
Stayed 2 nights in Jun 2025

8/10 Good

Ben

Stayed 5 nights in May 2025

10/10 Excellent

Domenic

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. The breakfast was very good and in a great location. Staff very friendly. Highly recommend
Stayed 2 nights in May 2025

8/10 Good

Carrina

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good value, enjoyed our stay and liked the 'eco servicing' option. Glad to get free parking via expedia.
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location,helpful staff, good dining options.
Stayed 4 nights in Feb 2025

10/10 Excellent

robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay,room had a refurbishment so was lovely and ss usual excellent service.
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great stay

I usually stay here when in Wellington for a few reasons - the central location and access to Lambton Quay, the service and rooms and an excellent breakfast! The rates are very reasonable if you book early, and I always get breakfast included. My friend was very impressed!
Stayed 2 nights in May 2025

8/10 Good

Andrew, Gisborne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the staff for ensuring our stay was an enjoyable one.
Stayed 2 nights in May 2025

8/10 Good

Maria

Stayed 3 nights in May 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
bathroom needed to be refurbished. Cracks on vanity top WiFi connection off and on. We moved to another room Breakfast only available as room service. Extra charge for the tray
Stayed 3 nights in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, breakfast delicious, enjoyed our stayed
Stayed 2 nights in May 2025

10/10 Excellent

Quang, Carindale

Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right in heart of town, lots of options to eat, and close to key events like Sky Stadium, Te Papa and also Cable Car as well. Good stay.
Stayed 2 nights in May 2025

8/10 Good

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central Wellington location right in the heart of CBD. Easy access from motorway. Great views.
Stayed 3 nights in Mar 2025

6/10 Okay

Emily

Business traveler
Liked: Cleanliness, staff & service, room comfort
Good location for cbd business, room was nice, could hear the neighbours but wasn’t too bad. Common areas are pretty tired looking (hallways etc)
Stayed 2 nights in May 2025

8/10 Good

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at James cook Hotel. My family really enjoyed it. 👍
Stayed 1 night in May 2025

10/10 Excellent

Ag

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not enjoy Whitby restaurant. Lighting very bright, tables close together, noisy. Felt like i was in a cossie club. We had been looking forward to a nice ambient dining experience, it was the opposite and we left before ordering. Very disappointing.
Stayed 1 night in May 2025

10/10 Excellent

Duanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Grant

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is an awesome hotel for a stay in Wellington. You can’t get lost getting there - it’s literally at the end of the motorway. You just drive straight across at the lights at the end of the motorway and you are at reception. Parking is easy, rooms are clean and quiet, beds are comfortable and the shower is large. There is a lift down to Lambton Quay taking you to the middle of the shopping street. McDonald’s is a few doors down for a cheap breakfast or there is a reasonably cheap buffet at the hotel. It’s so central that you could manage without a car if you are flying. It’s only a few minutes walk to TSB Arena if you go down the Lambton Quay lift. The Jasmine Chinese Restaurant is 30 seconds away, and although not flash has lovely food. Will definitely stay again!
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
nothing
Stayed 1 night in May 2025