Provence Chalet Retreat – Private Deck, Mountain Views and Fireplace

In-Room Features

• King-size sleigh bed with fresh linens
• 55-inch Smart TV with streaming access using your own account
• Satellite and Bose radio
• Mini refrigerator
• Microwave
• Keurig coffee maker
• Oversized private bathroom
• Spa tub and body-jet shower
• Bathrobes, hair dryer, and fresh towels
• Outlets with USB ports
• Complimentary Wi-Fi
• Complimentary Breakfast (8:00AM - 10:30AM)
• Wood-burning fireplace; guests must provide their own firewood

Please note that this accommodation does not include a kitchen.

Outdoor Living

• Private deck
• Mountain views

Mountain views may vary depending on seasonal changes and weather conditions.

Shared Property Amenities

• Free on-site parking
• Common lounge areas
• Complimentary coffee station
• Vending machine with snacks and beverages available for purchase
• Ice machine in The Lodge lobby
• Two koi ponds
• Walking trail
• Chapel in the woods
• Outdoor fire pit; guests must provide their own firewood
• Observation deck for mountain views and stargazing
• Seasonal wildlife sightings

Important Property Information

This is a self-check-in property with no traditional front desk. Guest support is available 24/7 by phone or text.

Check-in: 4:00 PM
Checkout: 10:00 AM

Early check-in and late checkout are limited, not guaranteed, and must be approved in writing. Approved early check-in or late checkout is $25 per hour, with a standard maximum of two hours.

The maximum occupancy is two guests, including adults, children, and infants.

The primary reservation holder must be at least 21 years old and must remain at the property throughout the reservation.

Laurel Valley Mountain Retreat is 100% pet-free.

The property includes stairs and does not have an elevator. It is not wheelchair accessible.

The property is not childproofed and includes stairs, elevation changes, outdoor walking areas, water features, natural terrain, wildlife, and shared retreat spaces. Guests are responsible for determining whether the accommodation is appropriate for their party and for supervising minors at all times.

Quiet hours are from 10:00 PM to 7:00 AM. Only registered guests are permitted on the property. Parties, events, gatherings, commercial filming, and unauthorized visitors are prohibited.

Smoking and vaping are prohibited indoors.

The property operates on a septic system. Do not flush wipes, diapers, feminine products, paper towels, food waste, or other foreign materials.

Mountain stays come with natural character. Guests may occasionally hear building sounds, neighboring guests, wildlife, insects, or weather-related noise. Seasonal insects may enter the building, and wildlife may be seen throughout the area. Never approach or feed wildlife, and keep all food properly secured.

Wi-Fi and cellular service may vary due to the mountain location.

Nearby Attractions

• Great Smoky Mountains National Park – 1 mile
• Tuckaleechee Caverns – 2 miles
• Foothills Parkway Scenic Drive – 2.7 miles
• Townsend River Walk and Arboretum – 3 miles
• Cades Cove – 7 miles

Laurel Valley Mountain Retreat is located within a gated community. Guests arriving or returning during overnight gate-closure hours must follow the after-hours gate-access instructions provided for their stay.

Security cameras operate 24/7 in common areas throughout all three floors of The Lodge and in exterior areas throughout Laurel Valley Mountain Retreat. No cameras are located inside private guest accommodations or bathrooms.

Additional arrival instructions, property information, and stay details are available in the LVMR Guest Hub after the required check-in process is completed.

Before secure property access details are released, the primary reservation holder must complete LVMR’s required pre-arrival check-in through the LVMR Guest Hub.

For Vrbo reservations, this includes guest registration, rental agreement acceptance, identity verification where permitted by Vrbo policy, and completion of the required damage-protection selection.

Guests choose one of two damage-protection options:

• Nonrefundable accidental damage waiver
• Refundable security authorization hold

Guests are not charged for both. The refundable option is a temporary authorization hold, not a completed charge.

Secure access details are released only after all required pre-arrival steps are complete.