Find a Hotel in Thuan An

"Stayed 12 days, high expectations for a 5 stars hotel. Nice location. Beautiful lobby. Staff dressed professional attire even to house keepers. All greeted us politely, opened our door. We felt welcome. Greet with smiles and keeping eyes contact during our conversations. It’s small gestures, but not happen often in VN. We had 2 premium rooms, nice extra space. Rooms are clean. Bedsheets are white and clean. Bathrooms are clean with all amenities like shampoo, shower gels filled. Toothbrush abd toothpaste provided are really nice with other things that we forgot to packed. Towels are freshly clean. Room slippers are clean and newly white. However, one bathroom had the light switch broken, toilet didn’t flush consistently, it’s annoying on the 1st night as we told the manager they should checked the room before we moved in. It’s nice they replaced the switch and a brand new toilet the next day when we’re out in the morning. Our other room lock has battery ran out so we couldn’t get back in the room on early morning. It was taken care right away. The staff did apologize and send a few things up as a token. There are not many rooms per floor which are very nice. 4 elevators provided plenty. We hardly had to wait for elevator. The sounds proof of noise are amazing. Our rooms are near the elevators, we didn’t hear anything. The staff are amazing. Quyen took care of us. Buffet breakfast is very nice and clean. Food are fresh and variety. Love"

"Excellent "

"A great hotel in a good location"

"One of the nicest properties stayed in Vietnam. The main pool is absolutely gorgeous. Incredible onsite spa. Rooms were very spacious and luckily we were upgraded. The guest services staff also went above and beyond to sort us out (and created a WhatsApp group). They ensured our reservations were managed, gave us a room upgrade and let us use the villa pool area when the main pool got too loud. Would love to come back and relax in Hue here. Thank you for such a memorable time. "

"Great location "

"What an amazing hotel. We were so happy to have booked 2 nights in the White Lotus Hue. We took an overnight train from Hanoi to Hue and were a bit tired when we arrived. They took our bags from us, said we could go and use the pool and our room would be ready at 2. We used the pool facilities and had lunch at the restaurant. Our room as was promised was ready at 2 and they remembered us at reception. The room was spacious, had a bath and shower, great air con and fast wifi that didn’t drop anywhere in the hotel. We used the Skybar at happy hour and it had lovely views. The hotel is close to the bridge and lots of nice restaurants, we went to Nina’s cafe, which I would also recommend. I would definitely tell friends and family to book here if they go to Hue."