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Best Western Plus The Charles Hotel

3.0 star property
3-star hotel near Ameristar Casino St. Charles

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Photo gallery for Best Western Plus The Charles Hotel

Lobby sitting area
Free daily buffet breakfast
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk
Lobby sitting area
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
1425 South 5th Street, St. Charles, MO, 63301
  • Place, St Charles Convention Center
    ‪8 min walk‬
  • Place, Ameristar Casino St. Charles
    ‪11 min walk‬
  • Place, Historic Main Street
    ‪12 min walk‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

7.0 out of 10
Good
(6 reviews)
  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(67 reviews)
  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(57 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

View all photos for 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillowtop beds, in-room safe, desk

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillowtop beds, in-room safe, desk

1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Upper Floor, Microwave and Refrigerator, 2 Bathrooms

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

View all photos for 2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillowtop beds, in-room safe, desk

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Upper Floor, Microwave and Refrigerator, 2 Bathrooms

  • Sleeps 4

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Super 8 by Wyndham St Charles

St. Charles
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very Good, 1,000 reviews
$76 nightly
The price is $87
Jan 27 - Jan 28
Total with taxes and fees
Super 8 by Wyndham St Charles

About the neighborhood

St. Charles

Close to airport.Within a 15-minute walk of the hotel, you'll find Ameristar Casino St. Charles and St Charles Convention Center. Historic Main Street and Frontier Park are also within 2 miles (3 km).

What's nearby

  • St Charles Convention Center - 8 min walk - 0.5 miles
  • Ameristar Casino St. Charles - 11 min walk - 0.6 miles
  • Historic Main Street - 12 min walk - 0.7 miles
  • SSM Health St. Joseph Hospital - 20 min walk - 1.1 miles
  • Lindenwood University - 2 min drive - 1.8 miles

Getting around

  • Kirkwood Station - 23 min drive
  • St. Louis Lambert Intl. Airport (STL) - 12 min drive

Restaurants

  • ‪Texas Roadhouse - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Cracker Barrel - ‬14 min walk
  • ‪Buffalo Wild Wings - ‬8 min walk
  • ‪Narwhal’s Crafted Urban Ice - ‬11 min walk

About this property

Best Western Plus The Charles Hotel

3-star hotel near Ameristar Casino St. Charles
Best Western Plus The Charles Hotel offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Free breakfast is available daily. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus The Charles Hotel. Free self parking is available.

This 3-star St. Charles hotel is smoke free.

  • 133 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Best Western Plus The Charles Hotel offers 133 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

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Country Inn & Suites by Radisson, St. Peters, MO
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 1,000 reviews
$86 nightly
The price is $98
Feb 1 - Feb 2
Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night (maximum USD 125.00 per stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night (maximum USD 125.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

How close is Best Western Plus The Charles Hotel to the airport?

Best Western Plus The Charles Hotel is 8 mi (12-min drive) away from the St. Louis Lambert Intl. Airport (STL) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus The Charles Hotel?

As of Jan 20, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus The Charles Hotel on Jan 21, 2026 start from $87.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus The Charles Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Plus The Charles Hotel.

Does Best Western Plus The Charles Hotel offer free breakfast?

Best Western Plus The Charles Hotel offers free buffet breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Best Western Plus The Charles Hotel?

No, there is no casino at this hotel, but Ameristar Casino St. Charles (12-min walk) and Hollywood Casino (7-min drive) are nearby.

What time is check-in at Best Western Plus The Charles Hotel?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. Early check-in costs USD 25.00 (subject to availability).

Is there free parking at Best Western Plus The Charles Hotel?

This hotel offers free self parking.

Does Best Western Plus The Charles Hotel have a pool?

Best Western Plus The Charles Hotel features an indoor pool.

Does Best Western Plus The Charles Hotel have a restaurant?

Best Western Plus The Charles Hotel is home to Dennys, which features American cuisine.

Does Best Western Plus The Charles Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus The Charles Hotel to downtown St. Charles?

Best Western Plus The Charles Hotel is 1.2 mi away from St. Charles.

Best Western Plus The Charles Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 458 out of 1005 reviews
Rating 8 - Good. 274 out of 1005 reviews
Rating 6 - Okay. 149 out of 1005 reviews
Rating 4 - Poor. 71 out of 1005 reviews
Rating 2 - Terrible. 53 out of 1005 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashley

Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Stayed 1 night in Oct 2025

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly
Stayed 1 night in Oct 2025

6/10 Okay

Rebecca

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The rug in our room was disgusting…dirty, sticky, damp. The toilet was TOO low. The table was sticky in our room
Stayed 3 nights in Oct 2025

6/10 Okay

edward

Liked: Staff & service
Disliked: Property conditions & facilities

not staying there again.

shower dripped all night and would not turn on. so we took no shower. sad. but the faucet of shower dripped all night. so weird. bed was hard. clean but hard.
Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice stay
Stayed 1 night in Oct 2025

6/10 Okay

C

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Meredith

Liked: Staff & service
The people were very kind and accommodating, but the area around the hotel wasn't very clean and there were limited amenities-Could just be growing pains but appreciated the ability to check in early!
Stayed 2 nights in Oct 2025

4/10 Poor

Kim

Disliked: Cleanliness, property conditions & facilities, room comfort

Rooms need remodeling!!!

Our room needs remodeling fast! Carpet has stretched and no longer fits the floor. The room smelled moldy and was very dark. Not inviting at all.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Staff & service, property conditions & facilities
Clean, quiet and great breakfast. Great location for us too.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve never encountered this before but the only thing that was a bit of an issue for me was the amount of water in the toilet tank. It does not seem enough to flush the toilet just the one time. Quite often I had to flush two or three times (even for just the toilet paper) for a full emptying of the bowl.
Stayed 1 night in Oct 2025

6/10 Okay

Cynthia, Bolivar

Stayed 2 nights in Oct 2025

6/10 Okay

Thomas

Traveled with family
Nothing to special. One night breakfast was ok. Nothing amazing but all eatable. Room was clean but dated. Air conditioner was super loud in the room.
Stayed 1 night in Oct 2025

2/10 Terrible

Krista

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room smelled moldy and musky.. everything felt wet. And the beds were old and hard.. ask to move rooms and was told they couldnt move us because we booked thru Hotels.com and they were allowed to change the room type... not happy at all!!
Stayed 1 night in Oct 2025

8/10 Good

Lisa

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly. Nice room. Great staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Gregory

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for an amazing, quiet and relaxing stay! Stay awesome team!
Stayed 1 night in Oct 2025

8/10 Good

AnneMarie

Stayed 2 nights in Oct 2025

6/10 Okay

Harry

Liked: Cleanliness
The hotel is pet friendly. I arrived 45 minutes earlier than check in time and was told that it would be an extra $25. That policy sucks. The room, while clean, looked worn. Especially the carpets. The breakfast did not look fresh or appetizing. We skipped it. All in all, not bad, not great.
Stayed 2 nights in Oct 2025

10/10 Excellent

randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yes
Stayed 1 night in Oct 2025

10/10 Excellent

Jeannine

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Designated dog floor. Large comfortable room. Wonderful breakfast with lots of options
Stayed 1 night in Oct 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bed coverings much too heavy for temperature controlled room. The plastic knob for the bath/shower turned freely and didn't turn on the water or control its temperature.
Stayed 1 night in Oct 2025

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, staff & service
The air conditioning was not working properly. We ha to turn it down to 64 just to be comfortable. Also there were issues with the faucet in the bathtub.
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

DARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice staff, good breakfast.
Stayed 2 nights in Oct 2025

4/10 Poor

Donald

Stayed 1 night in Jun 2025