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Best Western Springfield West Inn

2.5 star property
Hotel near Connecticut River in West Springfield

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Photo gallery for Best Western Springfield West Inn

Exterior
Fitness facility
Free daily continental breakfast
Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
429 Riverdale Street, West Springfield, MA, 01089
  • Place, Big E
    ‪10 min walk‬
  • Place, Majestic Theatre
    ‪18 min walk‬
  • Place, Connecticut River
    ‪19 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪29 min drive‬

Room options

View all photos for 2 double beds, nonsmoking

Desk, iron/ironing board, free WiFi, bed sheets

2 double beds, nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking

Desk, iron/ironing board, free WiFi, bed sheets

1 King Bed, Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(37 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

West Springfield

In West Springfield .A stay at this hotel places you within half a mile (1 km) of Connecticut River and 3 miles (5 km) of Eastern States Exposition. Baystate Medical Center and MassMutual Center are also within 3 miles (5 km).

What's nearby

  • Big E - 10 min walk - 0.5 miles
  • Veterans Field - 13 min walk - 0.7 miles
  • Majestic Theatre - 18 min walk - 1.0 mile
  • West Springfield Town Hall - 19 min walk - 1.0 mile
  • Connecticut River - 19 min walk - 1.0 mile

Getting around

  • Springfield Union Station - 11 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪Cumberland Farms - ‬3 min drive
  • ‪puerto rico bakery 1 - ‬5 min drive
  • ‪Pride - ‬4 min drive
  • ‪Wood-N-Tap - ‬2 min drive
  • ‪Cumberland Farms - ‬3 min drive

About this property

Best Western Springfield West Inn

Hotel near Connecticut River in West Springfield
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Springfield West Inn. Self parking is free.

This West Springfield hotel is smoke free.

  • 1 building
  • 53 guestrooms or units
  • 4 levels
  • Built in 1989
  • Continental breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Elevator
  • No smoking on site
Best Western Springfield West Inn offers 53 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Quality Inn West Springfield
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.5 out of 5, Good, 1,015 reviews
$90 nightly
The price is $104
Jun 21 - Jun 22
Total with taxes and fees
Quality Inn West Springfield

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Frequently asked questions

How close is Best Western Springfield West Inn to the airport?

Best Western Springfield West Inn is 5 mi (8-min drive) away from the Springfield Union Station (ZSF) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Springfield West Inn?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Best Western Springfield West Inn on Jun 7, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Springfield West Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Springfield West Inn.

How close is Best Western Springfield West Inn to the beach?

This hotel is 13.5 mi (22-min drive) from Babbs Beach and 13.9 mi (17-min drive) from Haviland Pond Beach. Don't forget your sunscreen!

Does Best Western Springfield West Inn offer free breakfast?

Best Western Springfield West Inn offers free continental breakfast every day.

Is there a casino at Best Western Springfield West Inn?

No, there is no casino at this hotel, but MGM Springfield (6-min drive) is nearby.

What time is check-in at Best Western Springfield West Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Best Western Springfield West Inn?

This hotel offers free self parking.

Does Best Western Springfield West Inn have a pool?

Best Western Springfield West Inn does not have a pool.

Does Best Western Springfield West Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Springfield West Inn to downtown West Springfield?

Best Western Springfield West Inn is 0.9 mi away from West Springfield.

Best Western Springfield West Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 380 out of 1001 reviews
Rating 8 - Good. 310 out of 1001 reviews
Rating 6 - Okay. 162 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 73 out of 1001 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Erick

Stayed 2 nights in Feb 2026

10/10 Excellent

Aubriana

Stayed 1 night in Feb 2026

2/10 Terrible

Liliana

We couldn’t even check in! There was no one at the front desk waited for an hour! Had to call customer service and get a different hotel. !
Stayed 1 night in Feb 2026

2/10 Terrible

Abdirahman

Stayed 1 night in Feb 2026

6/10 Okay

DAWN

Stayed 1 night in Feb 2026

10/10 Excellent

Maria

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy buen servicio en general. Gracias
Stayed 2 nights in Feb 2026

6/10 Okay

Gerardo, West Roxbury

Not too noisy and toilets to be working
Stayed 3 nights in Nov 2025

10/10 Excellent

George

Stayed 1 night in Jan 2026

10/10 Excellent

LUIS

Liked: Cleanliness, amenities, property conditions & facilities
The room was great and jose at the front desk was very kind amd helpful and at the breakfast department he was great.
Stayed 2 nights in Jan 2026

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities
Room was in good condition after we switched from the 1st one. Walls are dirty. No vending machines or snacks available for purchase.
Stayed 4 nights in Jan 2026

6/10 Okay

JENNIFER

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The staff was nice. The bathroom was clean, the beds were comfortable. The walls were dirty. Room was never clean the 4 nights we were there. I put the sign on the door twice, one day was off limits.
Stayed 4 nights in Jan 2026

10/10 Excellent

abigail

Stayed 1 night in Jan 2026

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Missed breakfast, but check-in and check-out were all pretty seamless. The facility is dated, but we'll taken care of. Front desk person visible at all times and friendly.
Stayed 1 night in Jan 2026

6/10 Okay

Oscar

Stayed 1 night in Jan 2026

10/10 Excellent

Dayssoinae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Michael

Stayed 4 nights in Dec 2025

6/10 Okay

Stephanie

Stayed 6 nights in Dec 2025

10/10 Excellent

Valerie

Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Stayed 3 nights in Nov 2025

10/10 Excellent

Mackenzie

Stayed 1 night in Nov 2025

6/10 Okay

Ian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Friendly front desk.
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

6/10 Okay

Teresa

Traveled with partner
Disliked: Property conditions & facilities
The Hotel had a terrible smell curtains in room where dirty and ripped up also towels where dingy children ran up and down hallway night and morning just came from father's Funeral wanted to rest had long day then they required deposit that was never mentioned iin booking.
Stayed 3 nights in Nov 2025

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities
Every single worker was hospitable! I will definitely stay again
Stayed 3 nights in Nov 2025

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