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The Star Hotel

3.0 star property
3-star hotel near Southampton Cruise Terminal

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Photo gallery for The Star Hotel

Front of property
Front of property
Exterior
Bar (on property)
Family Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
26 High Street, Southampton, England, SO14 2NA
  • Place, Tudor House and Garden
    ‪3 min walk‬
  • Place, WestQuay Shopping Centre
    ‪5 min walk‬
  • Place, Mayflower Park
    ‪6 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

7.8 out of 10
Good
(33 reviews)
  • 170 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

7.2 out of 10
Good
(17 reviews)
  • 112 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Twin Room

7.2 out of 10
Good
(12 reviews)
  • 170 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

7.8 out of 10
Good
(28 reviews)
  • 263 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Double or Twin Room

  • City view
  • 364 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 217 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Exterior

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About the neighborhood

Southampton

Southampton City Centre stay.A stay at this Southampton City Centre hotel places you steps from Tudor House and Garden and within a 5-minute walk of Titanic Honour & Glory Exhibition - Southampton. Old City Walls and WestQuay Shopping Centre are also within half a mile (1 km).

What's nearby

  • Tudor House and Garden - 3 min walk - 0.2 miles
  • WestQuay Shopping Centre - 5 min walk - 0.3 miles
  • Mayflower Park - 6 min walk - 0.4 miles
  • St. Mary's Stadium - 13 min walk - 0.7 miles
  • Mayflower Theatre - 14 min walk - 0.8 miles

Getting around

  • Southampton Central Station - 17 min walk
  • Southampton (SOU) - 21 min drive

Restaurants

  • ‪The Standing Order - ‬1 min walk
  • ‪Coriander Lounge - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪All Bar One - ‬4 min walk
  • ‪Poppins - ‬2 min walk

About this property

The Star Hotel

3-star hotel near Southampton Cruise Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. The Star Hotel also features laundry facilities, dry cleaning/laundry services, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Southampton hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Star Hotel offers 44 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. This Southampton hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Mar 26 - Mar 27
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Limited onsite self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 9.95 for adults and GBP 5.95 for children
  • Self parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

Frequently asked questions

How close is The Star Hotel to the airport?

The Star Hotel is 4.9 mi (21-min drive) away from the Southampton (SOU) airport, the closest popular airport to the property.

Does The Star Hotel have an airport shuttle?

Airport shuttle services are not available at The Star Hotel.

How close is The Star Hotel to the beach?

This hotel is 2.4 mi (10-min drive) from Weston Hard Woolston Beach and 6.3 mi (18-min drive) from Hamble Common Beach. Don't forget your sunscreen!

Does The Star Hotel offer free breakfast?

Free breakfast isn’t provided at The Star Hotel, but English breakfast is offered for a fee of GBP 9.95 for adults and GBP 5.95 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 10:30 AM.

Is there a casino at The Star Hotel?

No, there is no casino at this hotel, but Grosvenor Casino (13-min walk) is nearby.

What time is check-in at The Star Hotel?

Check-in start time: 2 PM; Check-in end time: 9:00 PM.

Is there free parking at The Star Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 7.00 per day.

Does The Star Hotel have a pool?

The Star Hotel does not have a pool.

Does The Star Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Star Hotel have a spa?

There are no spa services available at this hotel.

How close is The Star Hotel to downtown Southampton?

The Star Hotel is 0.1 mi away from Southampton.

The Star Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 351 out of 1003 reviews
Rating 8 - Good. 338 out of 1003 reviews
Rating 6 - Okay. 175 out of 1003 reviews
Rating 4 - Poor. 79 out of 1003 reviews
Rating 2 - Terrible. 60 out of 1003 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Sarah

Staff very welcoming approachable
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities
When you consider that the hotel started its life as a coaching house in the 1840s it is nigh on 200 years old! It is quirky and still has the feel of buildings that were designed at the time - it has great character, is very comfortable and ideally situated in the city centre. The management clearly take a lot of pride in the hotel. Great place.
Stayed 1 night in Dec 2025

6/10 Okay

Michael

Traveled with partner
Liked: Staff & service
Stayed 1 night in Dec 2025

6/10 Okay

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

6/10 Okay

Joann

Liked: Staff & service
Room was what we needed it for, just a stop over for the football. Clean, tea, coffee, clean towels, shampoo, soap and shower gel supplied. Staff were all lovely. Super helpful and friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all polite and helpful. Everywhere is clean and tidy. Next time i come to Southampton will definitly stay here.
Stayed 1 night in Dec 2025

6/10 Okay

Sal

The room was huge with 2 double beds. Bathroom spacious and clean. However, the people upstairs, really? All blooming night, up down up down and headboard banging type noise. In the end, I shouted up, "Will you just finish your shag so we can sleep"
Stayed 4 nights in Nov 2025

8/10 Good

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Room clean friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service
Outstanding, gracious service. Lovely vintage hotel. Great bar onsite; great restaurant choices right out the door. Such an enjoyable stay before leaving on our cruise!
Stayed 1 night in Oct 2025

10/10 Excellent

Mrs J A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the best location if you plan to have a Southampton visit. Rooms clean, service fine, just worth choosing if you need to be close to the high street or the ferry or indeed the cruise
Stayed 1 night in Nov 2025

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff were excellent. Nice big room. Quiet. But a bit tired and in need of updating.
Stayed 1 night in Nov 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, amenities
Friendly staff, quiet room
Stayed 1 night in Nov 2025

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Yes room were spotless and good friendly staff workers , We booked disabled room and wife use scooter, but couldn't get scooter into rooms got steps , had try keep it somewhere out of rain. Bathroom were nice but thought were shower walk in type as bath no mat in bit slippery not safe couldn't take a shower in bath . Akso told car park were £7 per night, i been charged £79 which is quite too expensive Anyway it a nice hotel but quite old fashioned inside .
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice tidy room
Stayed 1 night in Nov 2025

8/10 Good

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

alan

Stayed 1 night in Nov 2025

8/10 Good

Normand

Liked: Cleanliness, staff & service, amenities
Basic room ok for pre-cruise
Stayed 2 nights in Oct 2025

8/10 Good

Jon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We did not have breakfast. The accommodation is old but it was comfortable. We just needed a place to stay to get on the Queen Mary II, so it was great for the one night.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Coffee in The Land Great Staff and service!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Welda

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay and the receptionists Addie & co, even housekeeping staff were very helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Hotel and room very clean, staff very helpful. Furniture in room a bit worn. I feel hotel needs some renovation, but generally happy with location and value for money.
Stayed 2 nights in Nov 2025

6/10 Okay

Sandra

Liked: Cleanliness, amenities
The double bed was very uncomfortable, mattress should be replaced.
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia e

Liked: Cleanliness, staff & service, amenities
Spacious, comfortable room and very helpful staff. Great value. I've stayed here a few times.
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, amenities
Very old building. If you like hotels with charm & Character this is the hotel. Breakfast is break also. Good location for central town.
Stayed 1 night in Nov 2025