4/10 Malo
Anna C.
10 abr. 2026
No le gustó: Limpieza
Several maintenance concerns significantly impacted our experience. Upon arrival, we noticed visible damage to the ceilings in both shared b/r & primary b/r. 1st am we woke to a substantial amt of water on the kitchen & hallway floors due to a leak from the ceiling near the washer & dryer. This also resulted in some of our clothing becoming wet & soiled with ceiling debris. We promptly contacted Vacasa & Sunchase offices, & maintenance was sent to address the issue. We were informed the problem was resolved & the leak was related to the air conditioning system.The next day, we returned to find that the leak recurred, with water again coming through the ceiling. We managed the situation as best we could by placing a bucket to catch the water and using available towels to clean up the water and debris. Additionally, the shared bathroom experienced ongoing leakage from the ceiling into the sink area, leaving the counter and surrounding space consistently wet. Another concern was the condition of the windows. The view was a primary reason we selected this property; however, it was significantly obstructed by condensation between the panes, suggesting broken seals, as well as general cleanliness. When attempting to clean one window, it appeared they had not been maintained for some time. We also observed that the living room furniture, particularly the white couch, had visible staining that appeared to include food residue and other soiling.
Anna C.
Se hospedó 2 noches en marzo de 2026
