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The Q Hotel

Property class: 3
Enjoy the spa at this 3-star Shanklin hotel

Choose dates to view prices

Photo gallery for The Q Hotel

A modern living room with a large curved sofa, a round coffee table, and a decorative chandelier.
A pool area with lounge chairs, a small pool, and a building with stone walls and a balcony.
An outdoor patio with metal chairs and a table, surrounded by greenery and a tall church spire in the background.
A sauna with wooden walls and benches, featuring multiple benches and a central open space.
A staircase with a wooden handrail and a white balustrade.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
12 Queens Road, Shanklin, England, PO37 6AN
  • Place, Shanklin Old Village
    ‪3 min walk‬
  • Place, Shanklin Chine
    ‪4 min walk‬
  • Place, Shanklin Beach
    ‪5 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪140 min drive‬

Room options

View all photos for Standard Double Room

A neatly made bed with white linens, a bedside table with a lamp, and a wall with a floral pattern.

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room

A hotel room with a bed, a bedside table with a lamp, a bedside table with a remote control, a bedside table with a book, and a wardrobe.

Standard Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Signature Suite

A double bed with two nightstands, each with a lamp, in a room with a wooden ceiling and a floral-patterned wall.

Signature Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Double Room

A neatly made bed with white linens and pillows, a wall with a geometric pattern, and a lamp on a bedside table.

Superior Double Room

8.8 out of 10
Excellent
(5 reviews)
  • Water view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

A large bed with a quilted headboard, a bedside table with a lamp, and a window with sheer curtains.

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with a bed, two bedside tables, lamps, and a wall mural.

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Superior Double or Twin Room

A hotel room with two beds, a nightstand with a lamp, and a wall-mounted decorative piece.

Superior Double or Twin Room

  • Water view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Shanklin

Close to the beach.Your stay at this Shanklin hotel places you within a 10-minute walk of Shanklin Theatre and Shanklin Beach. Pirates Cove - Shanklin and Shanklin Chine are also within half a mile (1 km).

What's nearby

  • Shanklin Old Village - 3 min walk - 0.2 miles
  • Shanklin Theatre - 3 min walk - 0.2 miles
  • Rylstone Gardens - 3 min walk - 0.2 miles
  • Shanklin Chine - 4 min walk - 0.3 miles
  • Shanklin Beach - 5 min walk - 0.3 miles

Getting around

  • Shanklin Station - 9 min walk
  • Southampton (SOU) - 100 min drive

Restaurants

  • Castle Inn
  • ‪King Harry's Bar - ‬8 min walk
  • ‪The Falcon - ‬7 min walk
  • ‪The Coffee Bubble - ‬6 min drive
  • ‪KFC - ‬4 min drive

About this property

The Q Hotel

Enjoy the spa at this 3-star Shanklin hotel
The Q Hotel offers its guests a full-service spa, a sauna, and a seasonal outdoor pool. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The Q Hotel also features spa services, a garden, and coffee/tea in a common area. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Shanklin hotel.

  • 31 guestrooms or units
  • Meeting rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-out
  • Wedding services available
  • Garden
  • Fireplace in lobby
  • Smoking in designated areas
  • Bar or lounge
The Q Hotel offers 31 accommodations with hair dryers and portable fans. Beds feature premium bedding. 41-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Q. The spa is equipped with a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Similar properties

Garden
Luccombe Hall Hotel
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  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, 449 reviews
$338 nightly
The price is $406
Aug 23 - Aug 24
Total with taxes and fees
Luccombe Hall Hotel

Property amenities

Family friendly

  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 to 15 for adults and GBP 15 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Sauna
  • Seasonal outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 41-inch flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 16 to March 1:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 25 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per stay.
  • Cribs (infant beds) are available for GBP 25 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15 to 15 for adults, and GBP 15 to 15 for children
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 25 per stay
  • Rollaway bed fee: GBP 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • The seasonal pool will open May 01 and close October 01.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Queensmead Hotel
The Q Hotel Hotel
The Q Hotel Shanklin
The Q Hotel Hotel Shanklin

Frequently asked questions

How close is The Q Hotel to the airport?

The Q Hotel is 47.8 mi (100-min drive) away from the Southampton (SOU) airport, the closest popular airport to the property.

How much does it cost to stay at The Q Hotel?

As of Aug 20, 2026, prices found for a 1-night stay for 2 adults at The Q Hotel on Aug 25, 2026 start from $178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Q Hotel have an airport shuttle?

Airport shuttle services are not available at The Q Hotel.

How close is The Q Hotel to the beach?

This hotel is a short 5-minute walk from Shanklin Beach and 10-minute walk from Small Hope Beach. Don't forget your sunscreen!

Does The Q Hotel offer free breakfast?

Free breakfast isn’t offered at The Q Hotel, but continental breakfast is offered for a fee of between GBP 15 and 15 for adults, GBP 15 and 15 for children. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at The Q Hotel?

No, there is no casino at this hotel.

What time is check-in at The Q Hotel?

Check-in start time: 2:30 PM; Check-in end time: 7:00 PM.

Is there free parking at The Q Hotel?

This hotel offers free self parking.

Does The Q Hotel have a pool?

The Q Hotel features a seasonal outdoor pool. Guests can enjoy pool access from 10:00 AM to 7:00 PM.

Does The Q Hotel have a spa?

Yes, this hotel has a spa.

How close is The Q Hotel to downtown Shanklin?

The Q Hotel is 0.2 mi away from Shanklin.

The Q Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 82 out of 200 reviews
Rating 8 - Good. 75 out of 200 reviews
Rating 6 - Okay. 29 out of 200 reviews
Rating 4 - Poor. 10 out of 200 reviews
Rating 2 - Terrible. 4 out of 200 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms bet clean, staff were excellent.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Rupak

Liked: Cleanliness, staff & service, amenities
Friendly staff. The lounge and bar area seemed recently renovated. Room was a bit outdated but the price was reasonable.
Stayed 1 night in May 2026
Verified review

8/10 Good

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with fab bar area and outside seating, room was snug but had everything we needed and very clean. Staff very friendly and helpful, only minor issue is that property is not wheelchair accessible, althought they are ramps getting into main entrance involves getting up quite a big step, otherwise very nice hotel
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

NICOLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel in the perfect location with helpful, pleasant staff. The rooms however are tired and need an update to reflect the downstairs of this hotel. The shower has no pressure, the toilets are run on a very noisy macerater and generally the rooms require a total refurb which i understand from the new Managers is in hand.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy chic hotel smells Devine and staff lovely, Can’t rate amenities or breakfast as the spa and breakfast wasn’t available due to coming out of season.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel great facilities and in a great location would recommend
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Paul

Liked: Staff & service, amenities
This hotel is well situated and the reception and bar areas are top class. The staff also are not to be faulted, providing a warm welcome and nothing too much trouble. The bedroom and decor however, leave much to be improved upon. Poor paint finishing, a wash basin in the main bedroom area separate from the shower and toilet, a dreadfully weak shower and a strange pump noise going on throughout the day/night intermittently. All easily remedied which would make this welcoming hotel one of the best in Shanklin I reckon.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good with lots of choice . Room was fine but TV quite big for the size of the room. Shower very small. Lovely decor and bar staff and waitress very helpful. Nice being able to use the sauna. Pool and hot tub not yet in use
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, owners and staff lovely, friendly and helpful, great breakfast, will be going back at some point
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Lisa

Liked: Staff & service
Lovely boutique style hotel quirky decor communal areas very nicely designed. Our room on the ground floor was small with the wash basin in the bedroom not in the bathroom. Towels changed and house keeping done daily. Lovely dining room the Full English Breakfast was good although a little pricey. No evening meals. The bar area and lounge was welcoming and comfortable. The outside area inc swimming pool was not in use, possibly too early in the season (11 - 15 May). A few parking space’s are available at the back of the hotel, first come basis. The staff were welcoming and friendly, especially Ewan who was very attentive during our 4 night stay Ideal location for getting to Shanklin’s beach front esplanade and to Shanklin old town with its small local shops,pubs and cafes.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Mia Mayixuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent single room given the price and breakfast is great
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Cosmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely place - interesting deco; infrared sauna, hot tub and heated outdoor swimming pool - all in great working condition; friendly staff; tasty breakfast
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Only spent a night after a late arrival, so not much time to experience the place fully, but the night and breakfast I had were truly excellent.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
We were ony on the Island for a few days, but the hotel acted as a great place for us to explore the area.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities
Just stayed one night, but happy with the stat.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing hotel was gorgeous vreakfast was delicious and hotel was close to all amenities loved it
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing hotel with great staff and gorgeous views
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second time me and my partner have stayed at the Q hotel. Overall everything is great - staff lovely and easy to chat too, location and great walking distance.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a lovely boutique hotel and we had a lovely stay. Highly recommended
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Dilwyn

Liked: Staff & service
Disliked: Amenities
Found the room quite claustrophobic with a very small bathroom and basin in bedroom. No food available as I was the only guest staying. Staff were very nice. Do not think I will stay there again.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy little boutique hotel.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for old and new town centres and Lift to seafront.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a nice place staff were brilliant all the public areas are really nice funky artwork nice decor and the room was pretty cool too decent shower nice towels b and o tv nice big comfy bed good soft linen curtains that shut out all the light quiet at night and best of all Yorkshire tea bags cheers guys will be back
Stayed 1 night in Sep 2025